Ich bin mit den Produkten von JOBY sehr zufrieden. Und wenn ich mal eine Beratung benötige oder eine Frage habe, wird die Supportanfrage via JOBY-Website sehr zügig und nett beantwortet. Ich fühle mic... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
For some odd reason Joby touts this new(er) model for its capacity to swap its feet pads with colours other than black. Who cares about colour, is this supposed to be fashion accessory? No, the Gorill... Se mere
Leider funktioniert die Verbindung nicht immer. Aus mir noch unerklärlichen Gründen kann plötzlich - mitten im Shooting - keine Verbindung zwischen den Geräten mehr hergestellt werden, obwohl sie neb... Se mere
Virksomheden har svaret
Bestellt habe ich das Mikrofon Joby Wavo PRO. Die Tonqualität ist sehr gut und das Produkt bietet viele Funktionen. Es ist nicht notwendig, andere Geräte zu verwenden, um den Ton von verschiedenen Que... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Find your smartphone GorillaPods, GoPro®/action video mounts, flexible tripods, camera accessories and more. Everything you need in one place.
Kontaktoplysninger
Via Valsugana, 100, 36022, Cassola (VI), Italien
- joby.com
4,2
God
1 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good Experience
They delivered the correct item in good time - even in the run-up to Christmas.
21. december 2024
Besvarelse fra JOBY
Dear Elizabeth,
We're thrilled you received your item promptly, especially during the busy Christmas season! We appreciate you taking the time to share your positive experience. Thank you again for your kind words.
Best regards,
Joby Team
Joby on time
The product got here on time as it was a Christmas gift for my son-in-law which he liked.
12. december 2024
Besvarelse fra JOBY
Dear Adrian,
We're so glad to hear that the product arrived on time and that your son-in-law enjoyed his gift! We appreciate you taking the time to share your positive experience.
Thanks a lot and best regards,
Joby Team
Besvarelse fra JOBY
Sehr geehrte Damen und Herren,
vielen Dank für die tolle Bewertung! Unser Produkt GripTight™ GorillaPod® PRO Stativ ist wirklich toll!
Mit freundlichen Grüßen
Joby Team
One of the best
This micro stand is well made, very compact, adjusts to any phone, and easily transportable.
I just love it!
30. november 2024
Besvarelse fra JOBY
Dear Curry,
We're thrilled to hear you're enjoying the micro stand! It sounds like you've found it to be a perfect fit for your needs. We appreciate your kind words and are happy to know you're satisfied with your purchase.
Regards,
Joby Team
Besvarelse fra JOBY
Sehr geehrter Herr Heusel,
vielen Dank für Ihre Bewertung. Es ist für uns ein Vergnügen, dass Sie mit unserem Produkt Schnellwechselplatte für den GorillaPod® 3K zufrieden sind.
Wir bedanken uns bei Ihnen!
Mit freundlichen Grüßen
Joby Team
Shady business practices, and terrible customer service
I purchased two camera accessories that required Joby's in-house app to operate. This app did not function at all (and upon further investigation, hasn't for years).
It took almost three weeks for them to respond to my queries, and when they did they offered no solution.
I find it shocking that they are willing to sell a product, knowing full well that does not, and can not function.
21. november 2024
Besvarelse fra JOBY
Thank you for taking the time to leave us a review.
We are sorry to hear you are unhappy with the service and product you have received; we value your feedback and want to ensure all our customers receive a great service.
We will reach out to you directly via email and resolve this issue for you. Kind regards, UK Customer Service
Hammer Produktqualität
21. november 2024
Besvarelse fra JOBY
Sehr geehrter Max,
vielen Dank für die tolle Bewertung! Wir wünschen Ihnen viel Spaß mit unseren Joby Produkte!
Mit freundlichen Grüßen
Joby Team
Left feeling disappointed …
Left feeling disappointed after losing the foot stud from my monopod. I contacted Joby to enquire about a replacement, which is shown as a component part on their website only to be told that it is not available? My monopod was bought second hand and I was more than happy to pay for the part but .... not available. Why show it as a part then?
This is second Joby item and I really like them both but the support? Not so much. Real shame.
14. november 2024
Besvarelse fra JOBY
Dear Brian,
thanks a lot for your review and please accept our apologies for the inconveniences.
We understand your frustration with the unavailability of the foot stud for your monopod; we will get back to you as soon as possible to clarify the situation.
Thanks again and best regards,
Joby Team
Responsive Care and Support
I had a bad experience to begin with and gave Joby one star together with describing the experience on Truspilot. I also lodged a complaint with Joby. To my surprise and satisfaction Joby responded promptly and addressed my complaint in a manner that demonstrated good customer care and understanding. As a reciprocal and fair response I feel obliged to revalue my experience favourably.
22. november 2024
Uopfordret anmeldelse
Besvarelse fra JOBY
Dear Customer,
Thank you for taking the time to leave us a review.
We are sorry to hear you are unhappy with the service you have received; we value your feedback and want to ensure all our customers receive a great service.
I can see that we have already reached out to you from the UK office and can see your reply, I will message you back shortly from that email
Thank you
Sarah UK customer service
Besvarelse fra JOBY
Dear John,
thank you so much for your review; we are thrilled to hear that.
If you need further assistance, please do not hesitate to contact us.
Thanks a lot and best regards,
Joby Team
Great team!
Helpful, friendly and went above and beyond to help me with my query. Love JOBI!
18. september 2024
Besvarelse fra JOBY
Dear Dan,
We are so happy to hear that you had a positive experience with our team. We strive to provide excellent customer service and appreciate your kind words.
We would be delighted to hear again from you soon.
Best regards,
Joby Team
Les produits très chouette et utile
Les produits très chouette et utile !
Le garantie et le service client très vite, très efficace.
Je recommande beaucoup
6. oktober 2024
Uopfordret anmeldelse
Besvarelse fra JOBY
Bonjour,
Merci beaucoup pour votre avis positif. Nous sommes heureux d’apprendre que vous avez apprécié notre produit JB01770-BWW et que vous êtes satisfait de notre service client. Votre satisfaction est notre priorité. Nous espérons pouvoir vous servir à nouveau dans le futur!
Cordialement,
Joby team
toller kundenservice!
8. oktober 2024
Uopfordret anmeldelse
Besvarelse fra JOBY
Sehr geehrter Herr Markus,
vielen Dank für Ihre freundliche Bewertung. Wir freuen uns sehr, dass unser Service Ihren Erwartungen entsprochen hat.
Wir bedanken uns noch einmal bei Ihnen.
Mit freundlichen Grüßen
Joby Team
Die Seite ist übersichtlich und gut…
Die Seite ist übersichtlich und gut nach Themen gegliedert. Ich habe den benötigten Artikel schnell finden und ordern können.
15. september 2024
Besvarelse fra JOBY
Sehr geehrte Damen und Herren,
vielen Dank für Ihre Bewertung; wir schätzen Ihre Meinung sehr.
Wir wünschen Ihnen viel Spaß mit Ihren Joby Produkten und würden uns freuen, von Ihnen bald wiederzuhören.
Mit freundlichen Grüßen
Joby Team
Sehr schneller und unkomplizierter…
Sehr schneller und unkomplizierter Versand. Sehr gerne wieder!
4. september 2024
Besvarelse fra JOBY
Guten tag Detlev,
Vielen Dank für Ihre positive Bewertung! Wir freuen uns, dass Sie mit dem schnellen und unkomplizierten Versand des Produkts JB01389-BWW zufrieden sind. Wir freuen uns auf Ihre nächste Bestellung.
Mit freundlichen Grüßen
Joby Team
Great products, shop needs work
Great products, with good scope for customisation the price point is higher but the quality of the products are good.
The online shop is a little clunky however, I found the system would not recognise the house name, and would not allow for me to enter this in manually, I had to make a workaround with the company name field to make it work. The confirmation emails were not very clear with differences in the address information and all emails were addressed to the recipiant and not the buyer. But after contact with customer service this was made clear thst the email didnt have the full address label that was being attached. This needs to be improved, but i was quite happy with the service I recieved.
24. august 2024
Besvarelse fra JOBY
Dear Dale,
Thank you for your feedback! We’re glad you appreciated the quality and customization options of our products. We apologize for the issues you encountered with our online shop and confirmation emails. We’re working on improving these aspects and your opinion is very helpful for us.
Regards,
Joby Team
I ordered the product I wanted and it…
I ordered the product I wanted and it was delivered
17. august 2024
Besvarelse fra JOBY
Dear Peter,
Thank you for your feedback! We’re glad to hear that you received the product you wanted.
If there’s anything else we can assist you with or if you have any further comments, please don’t hesitate to let us know here:
https://joby.com/uk-en/contact-us/
We appreciate your business and look forward to serving you again!
JOBY Team
Quick Delivery
Was very satisfied to know, from the time I ordered to the time receiving my item, delivery was extremely fast.
10. august 2024
Besvarelse fra JOBY
Dear Darrell,
thanks a lot for taking your time to leave us a review. We are happy to hear that you had a smooth experience of purchase.
Kind regards,
Joby Team
Pretty easy to find replacement parts using the website
The website was very useful and I found the little part that I was looking for.
10. august 2024
Besvarelse fra JOBY
Dear Matthew,
Thank you for your kind words. We're thrilled to hear that you found our website helpful. We strive to provide a user-friendly experience for all our visitors, and your feedback is greatly appreciated.
Kind regards,
Joby Team
Besvarelse fra JOBY
Hi Nicole,
Thank you for your enthusiastic feedback!
We’re happy to hear that you had a great experience with our product.
It’s wonderful to know that you’re considering purchasing additional items like another light and an iPad holder.
If you have any questions or need assistance with your future purchases, feel free to reach out.
We appreciate your support and look forward to serving you again!
Best regards,
JOBY team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.