Ich bin mit den Produkten von JOBY sehr zufrieden. Und wenn ich mal eine Beratung benötige oder eine Frage habe, wird die Supportanfrage via JOBY-Website sehr zügig und nett beantwortet. Ich fühle mic... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
For some odd reason Joby touts this new(er) model for its capacity to swap its feet pads with colours other than black. Who cares about colour, is this supposed to be fashion accessory? No, the Gorill... Se mere
Leider funktioniert die Verbindung nicht immer. Aus mir noch unerklärlichen Gründen kann plötzlich - mitten im Shooting - keine Verbindung zwischen den Geräten mehr hergestellt werden, obwohl sie neb... Se mere
Virksomheden har svaret
Bestellt habe ich das Mikrofon Joby Wavo PRO. Die Tonqualität ist sehr gut und das Produkt bietet viele Funktionen. Es ist nicht notwendig, andere Geräte zu verwenden, um den Ton von verschiedenen Que... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Find your smartphone GorillaPods, GoPro®/action video mounts, flexible tripods, camera accessories and more. Everything you need in one place.
Kontaktoplysninger
Via Valsugana, 100, 36022, Cassola (VI), Italien
- joby.com
4,2
God
1 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I never received my order…
I never received my order PJBUS1140007911 and despite numerous attempts they never responded in attempt to make things right. I had gotten an email with a case number 00043998. At this point Id like nothing but my money back.
Update : I had emailed them and still have not gotten a response in regards to the refund for the order I never received. This is terrible service and would just like my money back instead of dragging this further. Please get back to me as soon as possible.
10. maj 2024
Besvarelse fra JOBY
Thanks for alerting us to this issue. It appears that the apt number was left off of the address and UPS misdelivered it. Please email us directly at consumercare.us@videndum.com and we'll look into filing a claim.
Hello Michael Colon,
We have reached out to UPS and as they have picture proof of this being delivered, so we are unable to file a claim. We do not have control over where UPS leaves packages. As a onetime courtesy, we will proceed and process a credit for this order. Please ensure that all orders have proper delivery addresses, including apartment numbers to avoid confusion. You will see a onetime credit on your original form of payment in 5-7 business days.
Thank you,
Customer Care
Die Tonqualität ist sehr gut und das Produkt bietet viele Funktionen.
Bestellt habe ich das Mikrofon Joby Wavo PRO. Die Tonqualität ist sehr gut und das Produkt bietet viele Funktionen. Es ist nicht notwendig, andere Geräte zu verwenden, um den Ton von verschiedenen Quellen auf die Kamera zu übertragen – sehr praktisch. Ein weiterer Vorteil ist der integrierte Akku.
8. maj 2024
Besvarelse fra JOBY
Sehr geehrter Evgenij,
vielen Dank für Ihre Bewertung; wir freuen uns darüber sehr, dass Sie die Entscheidung getroffen haben, Ihre Meinung zu teilen!
Wir legen großen Wert auf Ihr Feedback.
Mit freundlichen Grüßen
Joby Team
Excellent customer service
Excellent customer service! Replaced a part that I had lost. Even though it was my own fault for losing the part they sent me a replacement free no questions asked and had great communication throughout the process.
23. maj 2024
Uopfordret anmeldelse
Besvarelse fra JOBY
Dear Colby,
thanks a lot for taking the time to leave us review; we are really happy to have helped you!
Thanks a lot and best regards.
Joby Team
Identified the part I needed and…
Identified the part I needed and supplied it. Only took a few days, and not a silly price.
26. april 2024
Besvarelse fra JOBY
Dear Steve,
thanks a lot for your review. We are really happy to have helped you.
Thanks a lot and best regards,
Joby Team
Consigliato.
Puntualità e precisione caratterizzano l'esperienza di acquisto sul sito. Consigliato.
20. april 2024
Besvarelse fra JOBY
Gentile Francesco,
siamo felici di leggere la sua recensione e di sapere che è soddisfatto del nostro sito.
La sua opinione è estremamente importante per noi e ci aiuta a migliorare ogni giorno.
Cordiali saluti,
Joby Team
No customer support
While the product is fine, it is extremely difficult, literally impossible to reach Joby’s customer care contact. None of their links work or have a clear communication channel to initiate return or raise a query. While the product itself is fine, I will strongly discourage to deal directly with Joby for any purchases.
6. april 2024
Besvarelse fra JOBY
Thanks for reaching out. We're sorry to hear that this happened. Please reach out to us at consumercare.us@videndum.com if you need assistance.
Bons produits
Produit reçu rapidement et dans les temps. Pas de problème pour commander sur le site, qui est très bien fait. Des produits connus pour leurs qualités.
6. april 2024
Besvarelse fra JOBY
Chere Camille,
Merci beaucoup pour votre belle critique et nous espérons vous revoir bientôt.
Bien cordialement,
Joby Team
Besvarelse fra JOBY
Dear Customer,
thanks a lot for your nice review! We are really happy to read it and would be delighted to hear again from you soon.
Best regards,
Joby Team
j'ai reçu rapidement l'article qui…
j'ai reçu rapidement l'article qui correpondait tout à fait à mon attente. 9Ca a l'air bien solide.
19. marts 2024
Besvarelse fra JOBY
Cher Pierre,
Merci beaucoup pour votre avis et nous sommes heureux que vous ayez trouvé le produit parfait pour vos besoins.
Bien cordialement,
Joby Team
Poor communication, no international shipping, bad packaging
I couldn’t get answers from either Joby or Aquatech about this product before purchasing. Seems they didn’t know much about the product they were selling and just referred me to one another.
International shipping wasn’t available, which is strange. And then it was shipped in such terrible packaging that didn’t hold up to simple domestic shipping.
I haven’t used the housing yet because after arranging for it to be forwarded to me from UK it didn’t arrive before I left on a surf trip so can’t comment on the product.
2. marts 2024
Besvarelse fra JOBY
Thank you for your review and we are sorry to hear that you did not receive a satisfactory answer to your questions. Also, i would like to apologise that your parcel didnt arrive in the condition you expected. It is not what we would expect of our couriers and i can only apologise on their behalf. If you would like any further support with this please email our office directly at info@manfrotto.com where we would be happy to help. Thanks.
Expérience positive
Délai rapide de livraison, emballage soigné et produit correspondant au descriptif.
27. februar 2024
Besvarelse fra JOBY
Cher Client,
Merci beaucoup pour votre avis et nous sommes heureux de savoir que tout s’est bien passé.
Bien cordialement,
Joby Team
La caverne d’Ali baba pour les photographes et bloggers en herbe
Le site est bien construit. Il est aisé de trouver rapidement ce que l’on cherche. Il y a des conseils ce qui permet d’enrichir son expérience. Les caractéristiques des produits sont très détaillées
5. marts 2024
Besvarelse fra JOBY
Cher Philippe,
Nous vous remercions beaucoup pour votre avis et nous sommes heureux que votre expérience d’achat sur notre site ait été à la hauteur de vos attentes.
Bien cordialement,
Joby Team
Prodotto qualitativo
Prodotto qualitativo, bei materiali ottima costruzione. Spedizione veloce. Stufo dei 3piedi da 20 euro su amazon...la differenza si vede e sente subito.
2. marts 2024
Besvarelse fra JOBY
Gentile cliente,
la ringraziamo molto per la sua recensione e siamo felici che la sua decisione sia ricaduta su Joby.
La ringraziamo ancora una volta.
Cordiali saluti,
Joby Team
Great service
The item arrived in a solid cardboard box with plenty of padding.
Arrived super fast without issue.
Recommended company
20. februar 2024
Besvarelse fra JOBY
Dear Stuart,
thank you so much for you review.
Best regards,
Joby Team
Besvarelse fra JOBY
Gentile Claudio,
la ringraziamo molto per la sua recensione e saremmo lieti se ci ricontattasse a questo link per poter capire a quale prodotto si riferisce:
https://joby.com/it-it/customer-service/contattaci/
La ringraziamo e rimaniamo a sua disposizione.
Un cordiale saluto,
Joby Team
The Joby small tripod for IPhone 15 Pro…
The Joby small tripod for IPhone 15 Pro Max is wonderful. Magnet works great and the xtra hands (clamps) are a nice addition when needed.
10. februar 2024
Besvarelse fra JOBY
Dear Brian,
thank you so much for your nice review! We wish you a lot of fun with Joby!
Best regards,
Joby Team
My experience in the store was excellent
My experience in the store was excellent, but the problem is that when I leave the store open in the browser and return after several minutes, I find that it has logged out of my joby account.
31. januar 2024
Besvarelse fra JOBY
Dear Fatma,
thanks a lot for your review. Would you be so kind to reach out to us at this link so that we can better understand the problem you faced?
https://joby.com/uk-en/customer-service/contact-us/
We really thank you and look forward to receiving your message.
Thanks a lot and best regards,
Joby Team
Besvarelse fra JOBY
Sehr geehrter Bernhard,
vielen Dank für Ihre nette Nachricht; wir würden uns freuen, von Ihnen bald wiederzuhören.
Mit freundlichen Grüßen
Joby Team
Je n' ai pas reçu le colis
Je n' ai pas reçu le colis. Il devait être en point relai mais cela fait 1 mois qu il y est pas...
31. januar 2024
Besvarelse fra JOBY
Bonjour Julien,
nous vous remercions beaucoup pour le signalement. Nous effectuons des vérifications approfondies avec le transporteur, et nous vous contacterons dès que possible.
Cordialement,
Joby Team
Schnelle Lieferung
Schnelle Lieferung. Tolle Qualität. Wir haben das Beamo-Studio-Set unserer Tochter geschenkt, sie ist begeistert.
24. januar 2024
Besvarelse fra JOBY
Sehr geehrte Ina,
vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Ihre Tochter zufrieden ist.
Mit freundlichen Grüßen
Joby Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.