Really nice jewellery and also customer service also good and helpful even though sometimes it takes then a while to get back to you. Delivery is a little slower than expected but it got here in the e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Where do I start, I ordered an adjustable ring and received it in a timely fashion, but.. the ring is much much thinner and lightweight than advertised! It’s about the diameter of a piece of twine whe... Se mere
I have purchased from jeulia before, they are a lovely online store with very beautiful rings on sight, which looks very expensive & the box that the ring comes in looks expensive 100/100 persent... Se mere
This is an exact copy of another review, simply as I completely agree: Really easy to use website with good filtering tools to get exactly what you need. The only thing I would say is the extra cha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Jeulia is an designer jewelry uk online store. You can shop the classic and unique designs of engagement rings,Wedding Rings.
Kontaktoplysninger
Regent Street 207, W1B, London, USA
- jeulia.co.uk
3,7
Middel
563 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service online
Great service online. Filled with discounts and free gifts. Looking forward to seeing the jewellery to see if it lives up the standard set
23. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your wonderful review! We’re glad our online service impressed you and that you enjoyed our discounts and free gifts. Our craftsmen carefully prepare every jewelry set to maintain consistent quality. We share your excitement and hope you will love the piece once it arrives. Feel free to contact us anytime, and we look forward to your update!
Website was easy to navigate
Website was easy to navigate , competitive prices and nice looking products .
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your kind review! We are glad to know that you find our website easy to navigate, our prices competitive and our products beautifully made. Your positive feedback encourages our whole team. We hope you enjoy your jewelry and look forward to welcoming you back for more stunning pieces soon.
First purchase.
The ease of ordering and just the amount of interesting items available.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you so much for your lovely review! We’re thrilled that you found our ordering process simple and enjoyed our wide, fun range of jewelry selections. We keep adding new designs to bring you an enjoyable shopping experience. Your kind words motivate our team. Hope you love your new piece, and we can’t wait for you to explore more amazing items with us!
excellent choice of items easy to order
20. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you so much for your kind review! We are delighted to hear that you enjoy our wide range of products and find the ordering process simple and convenient.
Your positive feedback means a lot to our team. We will keep working hard to maintain our service quality. Hope you love your jewelry and we look forward to your next visit.
The The Big Lie was the most yyy I have…
The The Big Lie was the most yyy I have seen on the show and it is a good movie
19. september 2026
Uopfordret anmeldelse
Terrible scammers — misleading website, hidden fees, faulty ring, and refusal to refund
I would give no starts if i could!!
My partner purchased a ring for me from Jeulia for around £1,600, and the experience has been extremely disappointing and misleading from start to finish.
The ring itself arrived with several workmanship faults: the Maisonette finish looked dull, the prongs were bulky and uneven, the centre stone had a glassy reflection rather than the depth shown in the photos, and the ring was scratchy and uncomfortable to wear on both sides.
Customer service refused a refund and repeatedly claimed the ring was “customised,” even though the only options available were size and whether to add the Maisonette upgrade. There was no metal choice, no colour choice, and no personalisation of any kind.
What makes this worse is the misleading checkout process. The website uses a .co.uk domain and displays GBP pricing, which gives the impression of a UK‑based retailer. However, after paying the £1,600, my partner received a separate email demanding £400 in import VAT and duty fees. This additional charge was not included on the original invoice, and when he logs into his Jeulia account, it appears as two separate transactions, which is extremely deceptive.
We have clearly outlined that under UK consumer law, when an item arrives faulty, the seller is required to provide a full refund upon return, regardless of their internal policy. Jeulia has refused to honour this and continues to avoid providing a lawful refund.
The entire experience has been misleading, deceptive, and far below the standard expected from a company presenting itself as UK‑based. If this is not resolved by the end of next week, we will be raising a dispute through the bank.
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
We are truly sorry to hear about your frustrating experience. We sincerely want to resolve this matter for you.
Could you please share your order number with us so we can look into your case in detail?
We have seen a sharp rise in order volume recently, which may cause delayed replies, and we ask for your understanding.
We are looking forward to your reply. Thank you.
I did not receive yet… but the stocks…
I did not receive yet… but the stocks and the prices are quite impressive.
I look forward to commenting on the delivery services
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you very much for your positive comments on our inventory and pricing. We appreciate your support.
We are sorry that your parcel has not arrived yet. Our team will closely monitor your shipment. We hope you receive your item soon.
We look forward to your follow-up feedback on the delivery service once you get the package.
I highly recommend Jeulia.
I highly recommend Jeulia.
Fantastic range of beautiful jewellery.
This is my 4th purchase.
Smooth Transaction.
Extremely good discounts available.
Well packaged and good communication re updates on delivery.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you very much for your wonderful recommendation! We are absolutely delighted that you love our stunning jewellery pieces. It means so much to us that this is your fourth purchase with us.
We’re glad your transaction went smoothly and you enjoyed our great discounts, elegant packaging and timely shipping updates. Thank you for your continuous support. Hope to see you again soon!
Excellent unique pieces …
Always beautifully made with the mossanite upgrade. Worth waiting for delivery. Easy ordering system.
17. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your kind review! We are delighted that you love the fine craftsmanship of your upgraded moissanite piece and think it was worth the wait.
It is wonderful to hear that our ordering system worked smoothly for you. We hope this beautiful moissanite jewellery brings you plenty of joy. Thank you for your support, and we look forward to your next visit.
The site was easy to use do much choice…
The site was easy to use do much choice great value jewelery
16. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your fantastic review! We are delighted that you find our website user-friendly, with a wide variety of jewelry and great value for money. We always strive to offer beautiful, quality pieces at reasonable prices and keep our site easy to navigate. Your support inspires us. Hope you love your jewelry, and we welcome you back to shop again!
I have been shopping with Jeulia for a…
I have been shopping with Jeulia for a while now and every purchase i have made has been excellent the packaging is of great quality including the box that you get and a gift bag too ? Delivery is quick and I would highly recommend them, I will be buying more
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you so much for your amazing review! We are thrilled that you keep shopping with us and enjoy every great experience. It’s wonderful to know you love our premium packaging, including the gift box and bag, and our fast shipping.
We really appreciate your recommendation and loyalty. We cannot wait to serve you again for your next jewellery purchase.
Fast and easy to order just got to wait…
Fast and easy to order just got to wait for the item to arriv
14. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your lovely review! We’re delighted that you found the ordering process quick and hassle-free. Our team will carefully prepare your item so you only need to wait for its arrival. It’s our goal to deliver a relaxing shopping experience. Your support means a lot to us. Hope you love your jewelry when it arrives, and we look forward to your next visit!
Great
Great but the voucher codes received by email did not seem to work.
13. september 2026
Uopfordret anmeldelse
Easy confortable and safe transaction
Easy confortable and safe transaction
12. september 2026
Uopfordret anmeldelse
I want to make a special gift to a…
I want to make a special gift to a beutifull girl & warm voice & this shop help me to do it 🤗
12. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for this heartwarming review! We are so glad that we could help you find a special gift for that lovely lady with a warm voice.
It brings us great joy to be part of this sweet moment. We hope she will adore this thoughtful present and cherish it for a long time. Thank you for trusting Jeulia, and we look forward to serving you again.
Beautiful jewellery from a great company
haveused Jeulia a few times now and have always had a great experience. good delivery times, even with added engraving. jewellery is always top quality. my partner always loves her gifts. would highly recommend to anybody.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you so much for this amazing review and your continued trust in Jeulia! We’re thrilled that every shopping experience has been wonderful for you. It’s great to hear our fast shipping works well even with engraving. We keep strict quality control, and we’re overjoyed your partner loves the gifts. Thank you for recommending us, and we look forward to your next order!
Looks good just gotta see how long…
Looks good just gotta see how long it'll take to deliver
6. september 2026
Uopfordret anmeldelse
Been using this range for over 5 years
Been using this range for over 5 years, would highly recommend 👌
31. august 2026
Uopfordret anmeldelse
Fantastic
I purchased a Jeulia Bypass Ocean Wave Oval Blue Topaz ring in memory of my 30 year old daughter who passed away two months ago. Her favourite colour was blue and I fell in love with it as soon as I saw it. Had it engraved with 'Love you forever'. Communication from them was excellent. Emailed them and had a response the next day with lovely kind words. Ring arrived 7 days after ordering and it has exceeded my expectations. Excellent quality. It is so beautiful just like my daughter. I am so pleased with it. Highly recommend Jeulia.
If you look around the website, it clearly states they are based in Hong Kong. Doesn't bother me. I'm extremely happy
5. september 2026
Uopfordret anmeldelse
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