Really nice jewellery and also customer service also good and helpful even though sometimes it takes then a while to get back to you. Delivery is a little slower than expected but it got here in the e... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Where do I start, I ordered an adjustable ring and received it in a timely fashion, but.. the ring is much much thinner and lightweight than advertised! It’s about the diameter of a piece of twine whe... Se mere
I have purchased from jeulia before, they are a lovely online store with very beautiful rings on sight, which looks very expensive & the box that the ring comes in looks expensive 100/100 persent... Se mere
This is an exact copy of another review, simply as I completely agree: Really easy to use website with good filtering tools to get exactly what you need. The only thing I would say is the extra cha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Jeulia is an designer jewelry uk online store. You can shop the classic and unique designs of engagement rings,Wedding Rings.
Kontaktoplysninger
Regent Street 207, W1B, London, USA
- jeulia.co.uk
3,7
Middel
563 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy purchase free gifts and discount…
Easy purchase free gifts and discount on next purchase whats not to like! If only every purchase gave something back. Many thanks Chris
10. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your fantastic review! We are thrilled that you enjoyed the easy checkout, free gift and discount for your next order.
We appreciate your kind suggestion about regular rewards. We will keep optimizing our promotions. Many thanks to you for mentioning Chris. Hope you love your jewellery, and we look forward to your next purchase.
So far so good
So far so good, great price engagement ring for Halloween weekend away.
9. oktober 2026
Uopfordret anmeldelse
My original order was great
My original order was great. So much so I went in to try and order other products. Sub total £240 odd pounds minus £80 pounds = £205 🤷 Not in the school I went too. So NO extras for me, I'm afraid.
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your feedback.
We are glad your first order was a pleasant experience. We note your concern about the pricing calculation. We will keep improving our brand and related information presentation.
We look forward to serving you again.
Good looking stuff, lack of cost visibility
This is an exact copy of another review, simply as I completely agree:
Really easy to use website with good filtering tools to get exactly what you need. The only thing I would say is the extra charges should be made more clearer as I didn't see anything until it was time to pay
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you so much for your positive feedback on our website and jewelry designs. We really appreciate you taking the time to share your honest thoughts.
We fully understand your suggestion about cost transparency. We will work to improve our website to display extra charges more clearly for all customers.
We hope you enjoy your jewelry and look forward to welcoming you back soon.
COMPLETE FRAUD
Absolutely livid. Ordered a ring from here for a proposal, the ring said quick ship 1-3 days shipment and paid £30 for express delivery on top and THEN paid £29.28 for shipping tax! My order was made a week ago and still no shipping update and no reply from customer services regarding a refund so I can source a ring from elsewhere. Turns out they aren’t even a UK business and are based in Hong Kong.
Furious is an understatement and complete fraud. Send me my refund before I escalate this further!
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
We are deeply sorry to hear you are so upset with your order.
I have already contacted you by email about your issue. We have seen a sharp rise in order volume recently which caused delayed replies, and we appreciate your understanding.
I sincerely want to help resolve this problem for you. Please kindly check your email and reply to us at your earliest convenience.
Very Good service
Very Good service, Contacted me straight away once they reliazed a mistake was made.
4. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your wonderful review! We’re glad our team contacted you promptly once we spotted the issue.
We always aim to offer responsive and thoughtful service for every customer. Your recognition means a great deal to us. Hope you will love your jewellery. Please feel free to reach out if you need anything, and we look forward to serving you again.
Easy shopping with great choice and…
Easy shopping with great choice and deals
3. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you so much for your lovely review! We are delighted that you enjoyed our easy shopping experience, wide selection and great offers.
Your positive feedback encourages our team a lot. We will keep bringing more beautiful jewellery and attractive deals. Hope you love your new piece, and we sincerely look forward to welcoming you back soon.
Buying so easy
Buying so easy. Can't wait to see how good product is, once delivered.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your nice review! We’re happy that you had a smooth and convenient purchasing experience with us.
We fully understand your excitement and hope you will love your jewellery once it arrives. Please feel free to reach out to our support team if you have any questions after receiving the parcel. We look forward to your feedback.
I’ve heard bad reviews regarding the…
I’ve heard bad reviews regarding the brand so let’s hope it’s not as bad as it seems
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for sharing your feedback.
We understand your concern after seeing some negative reviews. We keep working to improve our brand and services continuously.
We hope you will have a pleasant experience with us and look forward to serving you again.
Easy website could find the stones in…
Easy website could find the stones in was looking for
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your kind feedback! We are glad that our straightforward website helped you easily find the stone you wanted.
Your satisfaction is what we keep working for. We will continue to optimise our site to deliver a smooth shopping experience. Hope you love your finished jewellery, and we look forward to serving you again.
Engagement ring
This is my first time using this website, I’ve bought an engagement ring. The website was very easy to use and allowed plenty of payment options. I would 100% use it again.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your lovely review! We’re honoured that you chose our website for your engagement ring purchase on your first visit.
It’s wonderful to know you find our site user-friendly and appreciate the flexible payment options. We are delighted to hear you will shop with us again. Hope you love your engagement ring, and we look forward to serving you.
Amazing jewellery
Amazing jewellery, great quality which is why I’m a returning customer.
29. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your wonderful review! We are thrilled that you love our fine craftsmanship and high-quality jewellery.
It means the world to us that you choose to shop with us again. Your trust is our biggest motivation. We will keep maintaining our quality standards. Hope you enjoy your new piece and we look forward to seeing you soon.
Brilliant had loads of choice and…
Brilliant had loads of choice and beautiful peices
28. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you so much for your lovely review! We are delighted that you love our wide selection and beautiful designs.
Your recognition is a great encouragement to our team. We keep striving to offer more exquisite jewellery pieces. Hope you will be happy with your order, and we look forward to welcoming you back anytime.
Easy to purchase fingers crossed ring…
Easy to purchase fingers crossed ring is as good as it looks online
27. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your great review! We are glad to hear that purchasing this ring was a smooth experience for you.
We sincerely hope the ring lives up to your expectations and matches the photos on our website. Please feel free to contact us if you have any questions after receiving it. We look forward to hearing your thoughts.
Awful customer service and return policy
Juelia's jewelry i cannot fault. I have 2 pieces already for both my engagement ring(However, the enamel isnt very robust) and my wedding ring. They are both beautiful pieces.
However, this company poses as a UK company but ships from Hong Kong(which it does state on its website, fair enough) but I ordered 2 wedding rings to see what I preferred. I no longer needed the 2nd one I ordered, tags all on, ready to return. To find out the return address is in America.
It takes multiple days to get response from their customer service team and mostly unhelpful, they kept pushing for an exchange rather than just refunding me my money. They continued after I expressed my frustration of having to pay £50 for shipping and customs fees to sent my item back to the US after they posed as a UK company.
I sent it back anyway, they recieved the item on the 11th of september, I emailed twice a week later for an update(16th and 18th) and only received reply on the 21st of september. My refund was processed for my £149 order, I lost £10 due to them taking away the shipping fee which they discounted originally (It does state on their website, but I do not agree with it).
Overall, if you want decent affordable jewellery, all 3 pieces i have ever got from here are lovely, the enamel isnt as robust as you would think, but I have also owned that piece for 4 years.
However, if you ever want to return an item, just suck it up and keep it. Customer services is absolutely awful, I lost £60 on my £149 order, due to shipping costs and extra fees. Its not worth it. This company really needs to stop posing as UK and be honest about the shipping fees for returning.
Unfortunately due to this turn of events, I dont think ill ever order from them again. I cant risk losing most of my money if I have an issue with my order.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
We’re sorry to hear about your frustrating return experience.
I have already contacted you via email regarding your concerns. We have seen a sharp rise in order volume recently which caused delayed replies, and we appreciate your understanding.
I sincerely want to work with you to resolve this matter. Please check your email and reply to us at your earliest convenience.
The selection of jewelry is incredible…
The selection of jewelry is incredible and it's suited to who my partner and I are.
However I thought this was a uk site as it said uk on the end and I've been hit with a separate vat bill.. and had I known this at the time I may have gone elsewhere
26. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for your lovely comment about our jewelry selection.
We are sorry for the confusion caused by the .[co.uk](https://co.uk) domain and the unexpected VAT charge. We will improve and optimise the information displayed on our website to make it clearer for customers.
We hope to welcome you back again in the future.
Lots of different options to choose…
Lots of different options to choose from - huge variety of rings and necklaces the could satisfy every the most unique needs. I chose a very nice ring and a beautiful necklace for my wife for our 15 year anniversary. Thank you Julia 🙏
25. september 2026
Uopfordret anmeldelse
Besvarelse fra Jeulia UK
Thank you for this lovely review and your warm support! We’re glad our wide selection helped you pick a beautiful ring and necklace for your 15th wedding anniversary.
Congratulations on your 15-year milestone! It means so much to us that our jewelry is part of this special moment. Hope your wife loves the gifts, and we look forward to serving you again.
Besvarelse fra Jeulia UK
Thank you for your wonderful review and recommendation! We are thrilled to know our fast delivery and helpful service impressed you.
Your kind words greatly encourage our team. We will keep delivering reliable service for every customer. Hope you love your jewelry, and we look forward to serving you again soon.
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