I’ve been waiting for a response from support for almost three weeks now. I’m trying to update DNS settings and transfer domains, but I’m getting no response at all. I’ve sent emails to all five... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5 days later. Nothing solved. Direct contact to Denic. All details correct of ets-audio.de, according Denic in 15 minutes after Instra doing her job all will be solved, but Instra still not verified... Se mere
Virksomheden har svaret
The assistant was patient, competent and very friendly throughout our conversation. She quickly found the problem and dealt with it efficiently. A most professional member of the team Instra - thank y... Se mere
Great support and excellent service. I can't rate these guys highly enough for the care and effort they took to resolve a serious domain name issue caused by Google admin. This was a Google error w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Instra Corporation provides world leading registration services of domain names and convergence technologies.
Kontaktoplysninger
GPO BOX 988, 3001, Melbourne, Australien
- +61397831800
- support@instra.com
- instra.com
2,5
Under middel
151 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent support provided
Excellent support provided. adbangs technologies - Digital marketing company and Web design company in Bangalore karnataka
20. juli 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Arumugarajan,
Thank you very much for your feedback and we're happy you've received excellent support in resolving your query.
Our teams are glad to have been of assistance and we appreciate your support.
All the best,
The team @ Instra :)
Top tier live chat support
Their live chat support was far more helpful than 10s of other services I've used. Definitely a big up!
15. juli 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Daniel,
Thank you very much for leaving us your feedback :)
We're delighted to hear that you enjoyed our live chat service and were provided with helpful assistance in resolving your queries.
We appreciate your comments and look forward to chatting with you again soon.
All the best,
The team @ Instra :)
Quick Response.
Quick Response.
Jumped on live chat, answered immediately and answered my question easily. Site now back online.
12. juli 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Peter,
Thank you for your feedback and it's great to hear that you're back online :)
We enjoy supplying quick solutions via live chat and are happy that's the service you have received.
Your comments are appreciated and we look forward to chatting with you again.
All the best,
The team @ Instra :)
So helpful
So helpful, really appreciated the time to assist with sorting out my domain verification and transfer.
8. juli 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Dolly,
Thank you for your feedback and we're very pleased our team was able to assist in quickly sorting out the verification and transfer process for you.
We appreciate your comments and are always happy to help.
All the best,
The team @ Instra :)
Besvarelse fra Instra
Hi Shakeel,
Thank you very much for taking the time to send us your kind feedback.
We are very happy to hear that you found our support service helpful, and we look forward to assisting again when you need us next.
All the best,
Louise and the team @ Instra
Very helpful
Very helpful. They assisted me through the learning pains and progression of installing an SSL certificate with no complications
29. juni 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Stephen,
Thank you very much for taking the time to leave us your feedback!
Its great to hear that you have installed your SSl cert and that the team were able to assist during the process. After going through the process the first time it gets easier the next time you need to install an SSL, but we are always here to help when you need us.
All the best,
Louise and the team @ Instra :)
Besvarelse fra Instra
Hi Dimitrios,
Thank you very much for taking the time to send through your feedback!
We are really pleased to hear that you enjoyed our support.
We look forward to hearing from you again very soon.
Thanks again and all the best,
Louise and the team @ Instra
Fast respon keep that
28. juni 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Hi PT Sembilan Ohm Sembilan,
Thank you very much for your kind comment and rating.
We really appreciate you letting us know how you found our service and we look forward to helping again when you need us next.
All the best,
Louise and the team @ Instra :)
Very fast issue of SSL Cert
I've just ordered an SSL certificate and got it validated in double quick time using and CNAME hash and talking to Instra support with online chat. I always find them very helpful, but especially happy with the support today.
14. juni 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Stephen,
Thank you very much for sending through your feedback.
Its great to hear that your SSL was validated quickly and you enjoyed chatting with the team.
We look forward to helping again when you need us next.
Thanks again and all the best,
Louise and the team @ Instra :)
Accurate and fast.
4. maj 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Hello XY,
Thank you for letting us know you received an accurate and fast response from our support team.
We enjoy being able to supply swift resolutions to any queries and we look forward to hearing from you again soon.
All the best,
The team @ Instra :)
Really happy with the response time to…
Really happy with the response time to my enquiry and the help provided. Thank you Instra.com
30. april 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Jolene,
Thank you for your kind feedback and we're very happy that you received a prompt response to your query.
Our team enjoyed reading your comments and we're glad to have been of assistance.
Best Regards,
The team @ Instra :)
Quick support
25. april 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Ishan,
Thank you for your feedback and we're pleased that you received a quick resolution to your query.
Our team appreciates your comments and will be there for you when you need us next time.
All the best,
The team @ Instra :)
Besvarelse fra Instra
Dear Jaleel,
Thank you very much for your kind feedback and we're happy that you had a nice interaction with Sean in resolving your queries :)
We really appreciate your comments and look forward to hearing from you again soon.
All the best,
The team @ Instra :)
Great support
23. marts 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Ivy,
Thank you for letting us know that you've enjoyed the support @ Instra.
Our team appreciate your comments and are always happy to assist.
Best Regards,
The team @ Instra :)
Awesome and instant support as always
17. marts 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Amer,
Our team always enjoys providing quick solutions and it's great to hear, that's what you've received.
We thank you very much for taking the time to leave us your awesome feedback.
All the best,
The team @ Instra :)
Fast response on live chat helped me…
Fast response on live chat helped me resolve an issue instantly! Great service and support.
16. marts 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Max,
Thank you for your feedback and it's fantastic that you've enjoyed the support @ Instra.
Our live chat service is a perfect way to source quick solutions to any queries and our team is always happy to assist.
We appreciate your comments and will be here for you when you need us next.
All the best,
The team @ Instra :)
So much better than I was expecting
So much better than I was expecting. A fast and polite person helped to resolve an issue. Based on the service I received, I have no hesitation recommending this company.
8. marts 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Paul,
Thank you for taking the time to let us know how you found the service at Instra. We are very pleased to hear that one of the team was able to help resolve the issue, and thank you for the recommendation, which is very much appreciated.
All the best,
Louise and the team @ Instra :)
The service was excellent
The service was excellent. The gentleman/woman was very patient and very supportive. He didnt get tired of me or the fact that I was a bit impatient.
22. februar 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Tijani,
Thank you for taking the time to leave us your kind feedback.
We always like to be able to walk you through any issues until a resolution is achieved and it's great to hear that your problem was resolved.
Thanks again and best regards.
The team @ Instra
Excellent support team
14. februar 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Dear Masoud,
Thank you for taking the time to leave us your feedback.
Our support team enjoyed reading your comments and are always happy to help.
We look forward to hearing from you again soon.
Best Regards,
The team @ Instra
They fixed my issue immediately via the…
They fixed my issue immediately via the online chat. Very helpful
11. februar 2021
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Luke,
Thank you very much for taking the time to leave us your kind feedback and rating!
We appreciate you letting us know that using our chat service was a quick way to get our help.
Thanks again and all the best,
Louise and the team @ Instra
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.