I’ve been waiting for a response from support for almost three weeks now. I’m trying to update DNS settings and transfer domains, but I’m getting no response at all. I’ve sent emails to all five... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5 days later. Nothing solved. Direct contact to Denic. All details correct of ets-audio.de, according Denic in 15 minutes after Instra doing her job all will be solved, but Instra still not verified... Se mere
Virksomheden har svaret
The assistant was patient, competent and very friendly throughout our conversation. She quickly found the problem and dealt with it efficiently. A most professional member of the team Instra - thank y... Se mere
Great support and excellent service. I can't rate these guys highly enough for the care and effort they took to resolve a serious domain name issue caused by Google admin. This was a Google error w... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Instra Corporation provides world leading registration services of domain names and convergence technologies.
Kontaktoplysninger
GPO BOX 988, 3001, Melbourne, Australien
- +61397831800
- support@instra.com
- instra.com
2,5
Under middel
151 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quintessential Australian warmth and hospitality
I must say, the Live Chat service offered by Instra has proven to be not just swift and accommodating, but genuinely insightful, effective, and above all, productive in providing the specific information I required. Truly a breath of fresh air in the often underwhelming world of online customer service. Keep up the sterling work, mates, and continue to exemplify that quintessential Australian warmth and hospitality!
28. august 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Andrew,
We loved receiving your feedback, and we're absolutely thrilled to hear that your experience with our Live Chat service and our team has been a positive one.
We look forward to chatting again when you need our assistance, or just want to say g'day, we're here and ready to help. Thanks for your support.
All the best,
The team @ Instra 🤩
Great service at a good price
Great service at a good price. Superb customer service too. 10:10
16. august 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi David,
Thank you very much for your kind words! We're thrilled you're happy with our service, pricing, and customer support. Your 10:10 rating brightened our day!☀️
All the best,
The team @ Instra 😊
Besvarelse fra Instra
Hello Jerome,
It's great to hear your enjoying the support @ Instra :)
Thank you very much for your comments and we're happy to have helped.
All the best,
The team @ Instra :)
the reply and help was very quick.thank…
the reply and help was very quick.thank you.
11. august 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Magnum Lubricants,
Thank you very much for taking the time to send us this wonderful feedback and review.
We are really happy to hear that you enjoyed our fast help. ⚡
If you need any further assistance we look forward to hearing from you.
All the best,
The team @ Instra 😊
Excellent service Joana.
Joana was super friendly and helpful. Helped clarify my issue quickly. Excellent service. :)
26. juli 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Danushka,
Thank you very much for taking the time to let us know that you enjoyed the help and support from Joana today.
We have passed your kind comments through to Joana, which we are sure will make her day!🤩🌸
If you need any further assistance we look forward to hearing from you.
Thanks again and all the best,
The team @ Instra
Great support and excellent service.
Great support and excellent service.
I can't rate these guys highly enough for the care and effort they took to resolve a serious domain name issue caused by Google admin. This was a Google error which they're own support staff didn't know how to correct.
Thanks again Jax (hope I spelt that right mate) and the team for going the extra mile to get my business back online for me.
Highly recommend without a doubt
27. juni 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Decoperf,
Thank you so much for taking the time to send us your kind feedback and review.
Its great to hear that Jax and the team were able to help get you back online. We have passed your kind comments through to Jax, which I am sure will make his day.
Thanks for the recommendation, and if you need any further assistance please let us know.
All the best,
The team @ Instra 🤩
Very helpful support
Lucas and the support team are very helpful and capable. Really enjoy working with their team.
15. juni 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi,
Thank you so much for your kind feedback and review!
We're delighted to hear that Lucas and our support team have been helpful and that you are enjoying the service. We have passed your appreciation through to them.
Thank you for your support, and we look forward to continuing to provide you with top-notch service.
All the best,
The team @ Instra :)
the best site for your domain and…
the best site for your domain and hosting purchase.
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Anthony,
Thank you very much for taking the time to leave us your kind feedback and review, we really appreciate it!
We look forward to being here to help if you need any assistance.
Thanks again and all the best,
The team @ Instra 😊
Besvarelse fra Instra
Hello Ivo,
Thank you very much for letting us know you had a great interaction with our support team @ Instra.
We really appreciate your kind comments and look forward to hearing from you again soon.
All the best,
The team @ Instra :)
awesome and very responsive customer…
awesome and very responsive customer service support.
19. maj 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Jens,
Thank you very much for taking the time to leave us your kind feedback!
We are thrilled to hear you enjoyed the support you received from the team, and we look forward to helping again when you need us next.
All the best,
The team @ Instra :)
excellent support
excellent support, always very helpful, best service ever :)
12. maj 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hello Luis,
Thank you very much for letting us know you're loving the service from our support team @ Instra.
We really appreciate your kind comments and look forward to hearing from you again soon.
All the best,
The team @ Instra :)
My live chat with Joana today has been…
My live chat with Joana today has been incredible. Due to my negligence my domain and hosting expired, I was locked out of my email and Joana helped me beyond the necessary to fix my challenges. THANK YOU
24. april 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Kirsten,
We are very pleased to hear that Joana helped you today to get your hosting back up and running. We have passed your kind comments through to her.
Thank you for choosing Instra and please don't hesitate to reach out if you need any further assistance.
All the best,
The team @ Instra :)
Live chat always fast to respond
Live chat always fast to respond. When you are having trouble with your work emails you want quick solutions and they are always helpful and work quickly to sort things out.
28. marts 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Jen,
We are really pleased to hear that the issue with your emails was sorted out quickly, and you enjoyed our help.
Thank you for taking the time to let us know.
All the best,
The team @ Instra :)
Besvarelse fra Instra
Hi Ayoub,
Thank you very much for taking the time to let us know how you found our service.
We are very pleased to hear that you enjoyed our help and assistance, and we look forward to chatting again soon.
All the best,
The team @ Instra :)
For an A technical person the…
For an A technical person the assistance was clear and patient. Really appreciate Joana how she gave me all the details and background information
17. marts 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Aquaholics Aquarium Supplies,
Thank you very much for taking the time to let us know how you found the help and support you received from Joana.
I have passed your kind comments through to her and the team, which I am sure made her day. :)
Thanks again and all the best,
Louise @ Instra
Online chat was helpful
Online chat was helpful and was able to address my concerns very quickly with minimal wait time.
9. marts 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Travis,
Thank you very much for taking the time to leave us your kind feedback.
We are really happy to hear you found the online chat helpful, and quick and easy to use. :)
All the best,
The team @ Instra
Great support.
15. februar 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Laurent,
Thanks for letting us know you're enjoying the support @ Instra.
We're always happy to help and will be here for you, when you need us.
All the best,
The team @ Instra :)
Besvarelse fra Instra
Hello BQ,
We're delighted to hear you've received a stellar service from our team @ Instra.
Your comments are appreciated and we look forward to hearing from you again soon.
All the best,
The team @ Instra :)
Quick help with emergency domain outage
We had an emergency domain outage because of payment and account issue. The team replied super quickly, and handled everything within less than 15 mins. I was really blown away how friendly, fast, and helpful the whole team was. I was not expecting this from a domain register. I don’t usually write reviews but I was so stressed and was expecting the worst but got the best. Thanks so much.
11. februar 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hi Brad,
Thank you very much for taking the time to leave us this fantastic feedback which made our day! We are really happy to hear that the payment problem was resolved quickly and that you enjoyed our help.
All the best,
The team @ Instra
Very professional support!
2. februar 2023
Uopfordret anmeldelse
Besvarelse fra Instra
Hello Horia,
Thank you for letting us know our support team provided a very professional service in resolving your query.
We appreciate your kind comments and will be here for you, should you require any further assistance.
All the best,
The team @ Instra :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.