Service! It was fantastic - thank you very much indeed. Having chosen and bought the wrong heater, a phone call to Mohamed (customer services) sorted this out. He advised which one suited our requi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have not tested the 1200W heater yet but on first impressions look to be well enough built. Installation was relatively straight forward, although the fasteners supplied to attach the bracket to the h... Se mere
I normally don’t write reviews but needed to make an exception for IHS. I ordered two infrared round mirror heaters and got them shipped to Australia within 1.5 weeks. Altaf organised a quick delivery... Se mere
I called before ordering and Mohammed was incredibly insightful, helped me choose the right ones for my space and actually sold me what I needed, didn’t try and push more expensive ones on me! It als... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
IHS is based in Bolton, Great Britain and started trading in July 2016. We have been quick to establish ourselves as one of the leading providers of Infrared Heating in the United Kingdom. Offering competitively priced products, strong product guarantees, the right product certifications and with a great UK delivery service, IHS is regarded as one of the best available suppliers in the market today of FAR Infrared Heating Panels. With our team of experienced staff and continued investment in research and development, we are confident that our products will perform to a very high standard.
Kontaktoplysninger
Unit G10, Hartford House, Weston Street, BL3 2AW, Bolton, Storbritannien
- +44 0 1204 520544
- info@infraredheatingsupplies.com
- infraredheatingsupplies.com
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer care and seems like a…
Great customer care and seems like a great product.
Unfortunately I was sent a faulty…
Unfortunately I was sent a faulty thermostat, which meant I had to go find another thermostat as electrician was waiting.

Besvarelse fra Infrared Heating Supplies
Answer my email
Team so helpful and knowledgable…
I called before ordering and Mohammed was incredibly insightful, helped me choose the right ones for my space and actually sold me what I needed, didn’t try and push more expensive ones on me! It also arrived the next day and delivery was so easy.
So if I ever need more, I’ll definitely be coming back!
Very genuine company
Very genuine company. They are very professional and helped me to sort out problem with connection of thermostat to the heater. I am very happy with their products.
A good quality product
This was delivered promptly and was exactly what I wanted. Await to see how it performs, but on testing it is ok.
A faulty panel was sent to me
A faulty panel was sent to me. The help line insisted my electrician waste time doing various things on different days although it was obvious it was dead. The panel looked old and one plastic strip loose.
They said they would replace it, which they did with a smaller cheaper one and they would pay the difference but one the collected the panel. They expected me to be at home all day on 3 different days to collect the panel and when they finally collected it they refused the refund - stated I must have damaged it,
Enormous waste of time - 3 days having not to work (failed to collect) and money

Besvarelse fra Infrared Heating Supplies
Contacted for advice about heaters
Contacted for advice about heaters, got back to me straight away with suggestions, I took their advice and ordered 2 infrared heaters.
They were delivered on time and easy to put up just as they said they would be.
Great service highly recommend.
Bar heaters
I installed a number of the bar heaters in a large hall by using the calculate on the web sit and it is very impressive I am an electrician and my customer is very happy about the results. Great product.
Excellent help line.
Service! It was fantastic - thank you very much indeed. Having chosen and bought the wrong heater, a phone call to Mohamed (customer services) sorted this out. He advised which one suited our requirements, it was delivered to us promptly and the original purchase collected. Everything worked a treat. You couldn’t have been more helpful. We are now enjoying the warmth. Thank you!
Reasonable price and quick delivery
Reasonable price and quick delivery
I already have infrared heaters so knew what I was buying.
Very pleased with heated mirror.
Very pleased with heated mirror.
The on off button for the light is a bit awkward .
Great service overall
Great service overall. Product arrived, on time, as described, worked straight out the box. Easy to install, template aligns with the fixings (some other products don’t fully align!), easy to pair the radiator with the thermostat. Plugs into a mains socket.
Great friendly advice and quality products
After a lot of searching we found this company and arranged a visit to discus our requirements and view the heaters. We purchased a wall mounted bar heater for a craft room and a ceiling mounted illuminated heating panel for the bathroom. Both products work brilliantly and have exceeded our expectations. Highly recommend this company, first class customer service.
Ordering was simple
Ordering was simple, arrived the next day! Had a few difficulties setting up, obviously I can't follow instructions haha, rang the tech team and they were brilliant. Bathroom is so warm now
Great product
Great product (heating panel) works well. Good price and was delivered quickly.
Excellent service
Excellent service. Staff were very informative and helped me make a good decision about which product to buy. Item was dispatched very quickly and arrived in good order.
Great product!
Fast shipping, product as described and packed well. Performs as described - great experience. Thank you!
Delivery and Installation issues
Reading comments here I agree APC are NOT reliable at all, strangely the first delivery was stolen from my front door 8 minutes after delivery, I have it on the Ring doorbell.. what a coincedence someone just happened to be passing by when they delivered eh .. road is more than 40m from front door... not IRHS fault, just change shipping agent pls.. also something that needs to be way, way clearer .. the IR heating panels show lovely pictures in living rooms, bathrooms etc BUT it is NOT clear at all there is a 3 pin UK plug - didn't see any cables running accross the roof or down walls in the pictures but if you take time to read the manuals etc it does state this ... needs to be clearer pls as this was a real issue when fitting on a utlility room ceiling and requied a plug fitting to be added on the ceiling, very ugly. Service and shipping times were great, sorry for 3 stars but the other issues really made a poor experience having spent 600 pounds on 2 panels.
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