The staff are friendly and really helpful. Mohamed helped us to calculate the size of heaters needed for our rooms as we chose infrared panels, these can be used on an app on your mobile. He has of... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good prices and fast delivery. Had a question about installation which was quickly answered and solved my issues. Good service all round.
I’ve had my infrared heater for 5 years and then the remote stopped working . Mohamed sent me a new one and talked me through setting up very patiently . It’s a great heater and looks great too . I hi... Se mere
Service! It was fantastic - thank you very much indeed. Having chosen and bought the wrong heater, a phone call to Mohamed (customer services) sorted this out. He advised which one suited our requi... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
IHS is based in Bolton, Great Britain and started trading in July 2016. We have been quick to establish ourselves as one of the leading providers of Infrared Heating in the United Kingdom. Offering competitively priced products, strong product guarantees, the right product certifications and with a great UK delivery service, IHS is regarded as one of the best available suppliers in the market today of FAR Infrared Heating Panels. With our team of experienced staff and continued investment in research and development, we are confident that our products will perform to a very high standard.
Kontaktoplysninger
Unit G10, Hartford House, Weston Street, BL3 2AW, Bolton, Storbritannien
- +44 0 1204 520544
- info@infraredheatingsupplies.com
- infraredheatingsupplies.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good prices and fast delivery
Good prices and fast delivery. Had a question about installation which was quickly answered and solved my issues.
Good service all round.
The staff are friendly and really…
The staff are friendly and really helpful.
Mohamed helped us to calculate the size of heaters needed for our rooms as we chose infrared panels, these can be used on an app on your mobile. He has offered phone assistance if I struggle to connect them as I am not very technical.
Would definitely use in the future and will return if we decide to replace our existing heating with infrared panels.
Excellent service and very friendly.
Excellent service and very friendly.
Very accommodating with delivery.
I thought the service I received was…
I thought the service I received was excellent & efficient
I’ve had my infrared heater for 5 years…
I’ve had my infrared heater for 5 years and then the remote stopped working . Mohamed sent me a new one and talked me through setting up very patiently . It’s a great heater and looks great too . I highly recommend this company .
I don't even have the product yet, but 5*
I don't even have the heater yet, and I want to give this company 5 stars.
(I will update when I receive it)
In this modern enshitification era, these review sites have become a balance of 5's or 1's, with 3's being relegated to an unnecessary 'did their job ' -like status. It seems to be the only way to counteract poor services, slightly impacting their bottom line. But on the flip side, highlighting and promoting businesses that go above and beyond.
Mistakes happen, they're frustrating to say the least, but it's how a company deals with those mistakes that makes the difference.
In this case, it wasn't a very big mistake; a different, much larger corporate entity decided to charge me additional Tax on this item. Obviously, they're impossible to get a hold of, so I reached out to Infared to obtain further information as to why. Not only did they get back to me within minutes, after hours, but they also offered to refund the amount, and have done so before the heater has even arrived.
This is the mark of brilliant customer service, and upon this interaction alone, I would recommend this company to anyone looking for Heating Supplies.
Again, I will update when the heater arrives, but, for now, even if this thing turned up in pieces, I'd blame it on EdFex.
Advice and delivery was spot on.
Advice and delivery was spot on. Haven't had the appliance fitted yet so cannot comment on the item
Good product
Good product. Much more discreet than the panel heaters. 1800w is powerful - would suggest that it can heat larger areas than advertised
Wick prompt service by phone and…
Wick prompt service by phone and delivery was prompt!💪
Great product
Great product. Excellent delivery service. So far really impressed with the mirror
Top service
Excellent customer service and great products
Excellent customer service, incredibly quick dispatch and a fantastic product - far outdid my expectations. Couldn’t be happier and would highly recommend.
Far infrared mirror radiator awesome
Arrived quickly well packaged. Good price. Love the way the heating output feels. Very different to a standard radiator. Has a nice led light around the edge. Very happy with purchase.
Just installed it
Just installed it. Early days but I think it will be perfect for warming me up at my lathe in my unheated workshop.
Indoor sunshine!
I have bought several infrared heaters from this company and have always been very impressed with the results. The heat emitted is like standing in the sun!
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