hisky.aero Anmeldelser 222

I don't advise anyone to make any bookings with them, in order to avoid trouble
I booked a return flight from Stansted to oradea and after few days, received an email to be informed the return flight is cancelled do to technical operational. Have to book with different airline and hope will receive full refund
Disappointed 😔/ never again!!!!

Nous avons pris un vol Bucarest - Oradea avec HiSky. Nous devions avoir le vol à 10h30 mais a été décalé à 18h30. Le depart devait être pour 18h30 mais nous sommes partis 10 minutes plus tard, ce qui en soit peut arriver. Toutefois les hôtesses ne sont pas aimables. De plus à l’atterrissage nous avons freiné tellement fort que nous étions tous accrochés fortement à nos ceintures de sécurité, ce qui ne m’est jamais arrivé. Une odeur de brûlé s’est également fait ressentir. Je déconseille fortement.

WORST AIRLINE EVER. We had a flight and it was cancelled, they told us that like 10 minutes before the departure. We also had to pay for the check in at the airport, because our free online check in was not available, what a scam. If you try to call them and stand in line for hours, they simply don't answer the calls. This is a scam company, it was the first and last time we booked from them. Don't fly with these scammers...

I couldn’t believe there exists a worse airline than Wizzair/Ryanair. There was 1h delay that expended and no1 explained anything.

I have booked flight, with this scam Moldovian company, not Romanian, but because of security took more than 1 hour , and we lost our flight, the Moldovian lady that was at the boarding pass was very rude, no customers service, I won't book with this company ever again, Stanstead Airport the worse as we didn't have hwo to talk all manger are in holiday, using AI THE ONLY SOLUTION RIDICULOUS.

HiSky are a fraudulent company that will cancel or change your flight and refuse to issue a refund. We had a flight booked from Verona to Chisinau Moldova. The flight time was changed on two separate occasions each time with an option to request a refund. We made alternative arrangements after the second change and requested a refund. After 3 emails spanning over 6 weeks, we've had no response. HiSky are simply ignoring us. We'll now lodge a complaint with ActionFraud in the UK.

I had paid 180 eur for a one way trip without checked-in luggage, for a very “low cost” experience. Normally airlines within this price range provide a free glass of water. HiSky failed to even SELL me water: all of a sudden the whole bar is cash only! I ended up being thirsty for over 3 hours.

I encountered a flight delay on the 4th of July, I contacted them about my rights and still not get any answers from them. It would be better to directly go to the court instead of wasting your time doing things correctly.

delayed our flight by 2 hours for unknown reasons.
and didn't even bother to explain why.

I bought tickets from this company. I needed to cancel. They didn't respond to me for over a month. I wrote emails. So I tried to contact them on Facebook in the end. They did nothing and blocked me everywhere.

A little more than a month before my flight, they canceled it. I had to send many emails asking for a refund before I got an answer. Luckily I was able to book another flight on another airline. Never again would I book with them

Nicht zu empfehlen. Erst Flug verschoben um 2 Stunden, dann nochmal Abflug vom Rollfeld um Stunden verspätet. Absolute Katastrophe diese Airline. Kommunikation gleich null.

HiSky is hands down the worst airline I’ve ever dealt with. They canceled my flight from Bucharest to NYC last minute with zero explanation or support. Because of this, I had to cancel multiple connecting flights—costing me time, money, and an entire trip that took months to plan.

Customer service? A complete joke. The person I spoke with was literally chewing food while talking to me—unprofessional doesn’t even begin to describe it. No solution, no real apology, just dismissiveness and attitude.

Avoid this airline at all costs. I wouldn't trust them to handle a bus ride, let alone an international flight. Never again.

HiSky cancelled my flight due to operational reasons. In an email, they advised me to contact them to update my ticket for another date, but no contact details were provided. Seeking a full refund, I visited their website only to discover that their only phone numbers are Romanian or Moldavian. Despite calling both numbers, I received no answers. These calls from the UK cost me nearly £40. I then tried their chatbot, and received a confirmation email stating that I would receive a full refund within 30 business days. However, after six weeks, I’m still waiting for the refund. No communication, no customer service, just high frustration. Avoid them at all costs…

The most no enough bad words website and company I ever met in my life. 3 times minimum error on the website when you buy a ticket and 90% of flights are changing hour or get cancelled.

Extremely Disappointing Experience with HiSky – Not Worth the Money

We flew with HiSky from Dublin to Iași, Romania, and the entire experience was incredibly disappointing.

To start, the flight was delayed — which, unfortunately, seems to be standard. The aircraft itself was tiny, probably the smallest I’ve ever been on. As an average-sized woman (168 cm tall, 55 kg), I felt cramped the entire flight. There was barely any legroom, and the passenger behind me kept kicking my seat. There was nothing I could do because they clearly had no space either. It made the journey very uncomfortable.

We had pre-ordered two meals, which turned out to be just basic sandwiches and drinks. When I went to pay, I was told they only accept cash. This was not communicated at any point before boarding, and it should have been. Passengers need to know this in advance so they can prepare. Being stuck on a flight without cash and no way to pay for your food is simply unacceptable.

What really stood out in the worst way was the rudeness of the flight attendant, Eudochia. She was abrupt, dismissive, and repeatedly spoke to me in Russian and Romanian, refusing to speak English despite this being an international flight. When I tried to ask questions or get clarification, she just shrugged and said, "Only cash." No explanation, no apology, no attempt to help — just a cold, rude attitude that left me shocked.

Overall, HiSky offered terrible customer service, uncomfortable planes, and unprofessional staff. For a flight that wasn’t even cheap, the experience was far below even basic standards. I will definitely not be flying with them again, and I wouldn’t recommend them to anyone.

Worst experience with them, very bad customer service, very rude staff,
The flight was delayed twice, first with one hour, second with 55minutes, so for a flight of 50minutes from bucharest to Chisinau waited 5 hours.

They out of the blue cancelled a booking from Paris to Bucharest. Only with a vague notice about ‘operational problems’. In the email about the cancellation, they add an e-mailadres you can contact in order to ‘find another booking’, and they do not reply, they don’t answer. They do not answer the phone on all the numbers that are on their website. It feels like a scam company, with zero customer care.

I booked a flight on August 29 from Bucharest to New York. This company cancelled it. Regarding the refund, they do not return the money, that is, the airline is delaying this moment. The problem is that I need to buy tickets for the date and they still have not returned the money. They do not answer any emails or calls. These are simply not airlines but scammers! Beware!

We were on a charter plane, so at least it was not cancelled, but everything else was bad. The plane was in pretty bad shape, dirty , broken chairs and broken accessories. The return flight was delayed without any notice. A rather bad experience especially for such a short flight (1.5 hours)