Lovely driver, arrived a little early for a booked trip, but no hassle. Took the direct route and was very helpful throughout. Booking system a little painful for a timed collection, as the book now b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hotel booked cab 4.30am arrived few minutes early prompt route to train station paid happy customer got home to Scotland lost bag passport cash personal card etc . Called office told all the informati... Se mere
Virksomheden har svaret
Richard was great had a great chat , dropped me of left my phone in the cab someone called it for me and he brought it straight back that's why you always use a London taxi. Thank you so much , really... Se mere
Gett advertises an executive type car service with a luxury Mercedes or Tesla. This is what I paid for when I travelled from my home in North London to Heathrow. The car provided was a very well use... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Gett UK
Skrevet af virksomheden
Hail, track and pay for your taxi from our app. Ride in comfort with thousands of the UK's highest rated and fully licensed taxi drivers.
Use code: GETTGREEN for £10 off your first ride
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
Use code: GETTGREEN for £10 off your first ride
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
Kontaktoplysninger
London, Edinburgh, Coventry, Glasgow, Reading, Bournemouth, Manchester..., Storbritannien
- customercare.uk@gett.com
- gett.com
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Gett UK
Dear Kyrsty, thank you for your feedback. We are pleased to hear that you found our service to be fast, reliable, and fairly priced. Providing a high-quality experience at a competitive rate is important to us and we look forward to welcoming you on board again soon.
Best regards,
Daniel G
Gett UK
Besvarelse fra Gett UK
Dear Paul C, thank you for your review. We are pleased to hear that you found the app easy to use and our service reliable. We aim to provide a seamless experience for all our passengers and we look forward to your next journey with us.
Best regards,
Daniel G
Gett UK
Besvarelse fra Gett UK
Hi Martin, thank you for the five-star review. It is great to know that you had a smooth experience using the app. We pride ourselves on providing a reliable service and we are glad we could get you where you needed to be without any fuss.
Kind regards,
Daniel G
Gett UK
Prompt help for my foreign visitor
I ordered a Gett taxi for a German friend who needed to be taken to his hotel. The taxi attivrf vrty fast and my friend said it took him straight to where he needed to be and was very happy
29. januar 2026
Besvarelse fra Gett UK
Hi Melanie, thank you for sharing this. We are delighted that we could help your friend reach his hotel quickly and safely. It is always a pleasure to assist visitors in navigating the city and we are pleased to hear that he was happy with the efficient service provided.
Kind regards,
Daniel G
Gett UK
Both drivers were very helpful as we…
Both drivers were very helpful as we had no idea of where we were going. Chatty and made us feel safe and confident that we were going to get where we wanted to be
2. februar 2026
Besvarelse fra Gett UK
Hi Philippa, we are so pleased to hear that our drivers took such good care of you. We know how stressful it can be when you are unsure of your surroundings, so it is great to know their helpful and chatty nature made you feel comfortable. We look forward to seeing you on board again.
Kind regards,
Daniel G
Gett UK
Besvarelse fra Gett UK
Dear Tosin, thank you for your feedback. We are pleased to hear that you enjoyed such a prompt service. We know how important it is to get moving quickly and we are glad we could get you on your way without delay.
Kind regards,
Daniel G
Gett UK
Very pleasant journey
Very pleasant journey, driver was obliging in where he dropped us off. 1st time using Gett, much prefered to Uber as the driver was clearly knowledgable of where we were going.
2. februar 2026
Besvarelse fra Gett UK
Dear Terry, thank you for choosing Gett for your journey. We are delighted that your first experience with us was such a positive one and that you noticed the difference our drivers' local knowledge makes. It is great to hear that your driver was so obliging and we look forward to welcoming you back again.
Best regards,
Daniel G
Gett UK
Pick up very quick well comunication
2. februar 2026
Besvarelse fra Gett UK
Dear Ann,
Thank you for the kind words. We are pleased you enjoyed a fast pickup and clear communication during your booking. We look forward to providing you with the same great service on your next trip.
Best wishes, Daniel G Gett UK
travelling a black cab is a special…
travelling a black cab is a special experience knowledgeable Drivers clean vehicles with checkable history just a shame they don’t get The for me fair
2. februar 2026
Besvarelse fra Gett UK
Dear Dave, thank you for your kind words regarding your black cab experience. We are pleased that you enjoyed the clean vehicles and the expertise of our knowledgeable drivers. We take great pride in maintaining these high standards. We hope to see you on board again soon.
Best regards,
Daniel G
Gett UK
Great and professional
29. januar 2026
Besvarelse fra Gett UK
Dear Mrs Cristiane Gotink, thank you for your kind feedback. We are pleased to hear that you found our service both great and professional. Providing a reliable experience is at the heart of what we do, and we look forward to welcoming you on board again soon.
Best regards,
Daniel G
Gett UK
Excellent service
Excellent service. It's good to use black cabs again. Will always use Gett from now on.
29. januar 2026
Besvarelse fra Gett UK
Dear R_C, thank you for your wonderful review. It is brilliant to hear that you are back in the seat of a black cab and that Gett has become your go-to choice for getting around. We take great pride in our service and look forward to being your first call for all your future journeys.
Best regards,
Daniel G
Gett UK
As a disabled passenger who uses a…
As a disabled passenger who uses a rollator the service from black taxis drivers are excellent.
29. januar 2026
Besvarelse fra Gett UK
Dear Laura Tansley, thank you so much for sharing your experience. We are delighted to hear that our drivers provided the excellent service you require as a rollator user. Ensuring that our service is accessible and supportive for every passenger is a top priority for us, and I am glad we could make your journey easier.
Best regards,
Daniel G
Gett UK
Besvarelse fra Gett UK
Hi Carole, we appreciate the feedback. Punctuality and expert local knowledge are exactly what we strive for at Gett, so it is wonderful to hear your driver hit the mark. We are glad we could be of help and hope to see you in a black cab again soon.
Kind regards,
Daniel G
Gett UK
Excellent service from both black cab drivers
Outgoing journey:-
Easy to book.
Confirmed beforehand.
Turned up on time.
Got us to our destination as planned.
Return journey:-
As above, easily contactable as was ready a little earlier than booked.
Helpful.
Got us back home safely.
4. september 2025
Besvarelse fra Gett UK
Dear Amanda,
Thank you so much for such a detailed and positive review.
I am delighted to hear that both your outgoing and return journeys went so smoothly. It’s wonderful that our drivers were on time for your departure and even ready a little early when you were set to head home. That kind of reliability and helpfulness is exactly what we aim for.
Providing a safe, professional, and efficient way to travel across the City is a top priority for us, and I’m so glad our drivers made such a positive impression on you.
We look forward to welcoming you onboard soon.
Best regards,
John Mc
Gett UK
Jake is such a nice man nothing was to…
Jake is such a nice man nothing was to much trouble for him. Wish more cab drivers took a leave out of his book.
27. januar 2026
Uopfordret anmeldelse
Besvarelse fra Gett UK
Dear Joan,
Thank you so much for your kind words.
It is wonderful to hear that Jake made such a positive impression. We take great pride in the professionalism and helpful nature of our drivers, and Jake is a fantastic example of the high standards we strive for.
I’ll be sure to pass on your compliments. He’ll be delighted to hear that his efforts were so appreciated.
Warm regards,
John Mc
Gett UK
Besvarelse fra Gett UK
Dear Jenny,
Thank you so much for your kind review.
It is wonderful to hear that you had such a positive experience and that your driver was both on time and helpful. Our drivers take great pride in their professional service and friendly manner, and I’m glad it made your journey more pleasant.
We look forward to welcoming you on board again soon.
Best regards,
John Mc
Gett UK
Besvarelse fra Gett UK
Dear Alastair,
Thank you for taking the time out of your busy day to leave feedback.
I am delighted to hear that you found our service quick, efficient, and simple to use. We aim to make booking a taxi as seamless as possible, and it is great to know we hit the mark for you.
We look forward to welcoming you back on board soon!
Best regards,
John Mc
Gett UK
my first ride was good but expensive
my first ride was good, but very expensive - i drove to the place for £18 with Bolt, and the same journey back, 15 min later, cost me £31 with Gett's black cab.
26. januar 2026
Besvarelse fra Gett UK
Dear Sleptsova,
Thank you for sharing your feedback with us. I’m so pleased to hear that your first experience with Gett was a positive one.
I can certainly appreciate that the fare was different from what you experienced with a private hire service. Black Cab fares are set by a meter regulated by the local authority, which accounts for both the distance travelled and the time taken.
This price reflects the exceptional expertise of Black Taxi drivers. Having mastered "The Knowledge," they navigate London with incredible precision, often finding the best routes without ever needing a satnav. Additionally, every Black Cab is fully wheelchair accessible and held to the highest safety and vetting standards in the city.
We hope the reliability and skill of our professional drivers make us your first choice for future trips across town!
Best regards,
John Mc
Gett UK
This app is a lifesaver...
This app is a lifesaver when I need to be in London. I'm an nervous traveller as I get older and to have such a reliable way to get a Black Cab quickly, efficiently and safely is brilliant! always on time, always reliable and will always stick to the app!! Excellent
26. januar 2026
Besvarelse fra Gett UK
Dear Phillippa,
Thank you so much for your heart-warming feedback.
I am so pleased to hear that Gett has become a "lifesaver" for you. We understand that navigating London can feel a bit overwhelming at times, so it’s wonderful to know that our focus on safety, reliability, and punctuality has given you such peace of mind.
Our professional Black Taxi drivers are dedicated to providing a secure and comfortable environment for every passenger, and I'm glad their expertise helps you feel at ease. We’re delighted to have you as a loyal user.
We look forward to welcoming you back on board soon.
Best regards,
John Mc
Gett UK
What's not too like?
The cab arrived on time. The driver said what was necessary and otherwise got on with the driving.
We got wher we wanted to go on time.
What's not too like?
23. januar 2026
Besvarelse fra Gett UK
Dear Ludwik,
Thank you for such straightforward feedback. We love it.
I am glad to hear that everything ran smoothly for you and that you arrived at your destination on time with a professional driver who focused on the task at hand. That is exactly what we aim for. Sometimes a prompt, efficient journey is all you need, and I'm pleased we hit the mark.
We look forward to seeing you on board again soon.
Best regards,
John Mc
Gett UK
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.