Lovely driver, arrived a little early for a booked trip, but no hassle. Took the direct route and was very helpful throughout. Booking system a little painful for a timed collection, as the book now b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hotel booked cab 4.30am arrived few minutes early prompt route to train station paid happy customer got home to Scotland lost bag passport cash personal card etc . Called office told all the informati... Se mere
Virksomheden har svaret
Richard was great had a great chat , dropped me of left my phone in the cab someone called it for me and he brought it straight back that's why you always use a London taxi. Thank you so much , really... Se mere
Gett advertises an executive type car service with a luxury Mercedes or Tesla. This is what I paid for when I travelled from my home in North London to Heathrow. The car provided was a very well use... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Gett UK
Skrevet af virksomheden
Hail, track and pay for your taxi from our app. Ride in comfort with thousands of the UK's highest rated and fully licensed taxi drivers.
Use code: GETTGREEN for £10 off your first ride
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
Use code: GETTGREEN for £10 off your first ride
> Earn even more coupons
Invite your friends and earn ride coupons for each new friend that uses your referral code.
> Highest Rated Drivers
Our licensed drivers are rated on average 4.8/5 stars by our riders.
> Beat the traffic
Use the privilege of bus lanes when riding in a black cab in Central London for quicker pick ups and journeys.
> Pre-book
Book a taxi for an immediate pickup or pre-book to ride later.
> Ride greener
Select a greener ride option - over 58% of black cabs on the Gett app are electric. We also offset 100% of CO2 emitted from all rides.
> Reliable ride for your business
Book and manage rides and expenses for your business on one platform.
Kontaktoplysninger
London, Edinburgh, Coventry, Glasgow, Reading, Bournemouth, Manchester..., Storbritannien
- customercare.uk@gett.com
- gett.com
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Gett UK
Dear Jenny,
Thank you so much for your kind words.
I am delighted to hear that you had such a positive experience with your driver and that your trip to the airport was so smooth and easy, especially when you have a flight to catch.
We look forward to welcoming you back on board for your next trip.
Best regards,
John Mc
Gett UK
Excellent service
Excellent service. No fuss booking and paying. Super easy to use the app
16. marts 2026
Besvarelse fra Gett UK
Dear Louise,
Thank you for taking the time to leave such great feedback.
I am so pleased to hear you found the booking and payment process so easy. Our goal is to make using the app as straightforward and "no-fuss" as possible.
We look forward to welcoming you back on board for another smooth journey soon.
Best regards,
John Mc
Gett UK
Very easy to book via the app
Very easy to book via the app, fast service, less than 5 minute wait for taxi, frendley driver, taxi was very clean. Reasonable pricing hor Saturday night, excellent all round service,
14. marts 2026
Besvarelse fra Gett UK
Dear David,
Thank you so much for the fantastic review.
It is great to hear when our customers find the app easy to use and that your taxi arrived in less than five minutes. We always strive to get our passengers moving as quickly as possible.
We look forward to welcoming you on board in the near future.
Best regards,
John Mc
Gett UK
Better than uber.
Didn't know this app existed. But is more reliable than uber. It's slightly more expensive, but it's quick and efficient.
12. marts 2026
Besvarelse fra Gett UK
Dear Matthew,
Thank you so much for the fantastic feedback.
I’m glad you discovered the Gett app and found it to be a more reliable alternative for your London travels. Black Cab drivers provide a level of service and reliability that is hard to match.
We look forward to seeing you back on board soon.
Best regards,
John Mc
Gett UK
Using the app was very easy and the cab…
Using the app was very easy and the cab came very quickly as per the booking information.
The driver was very pleasant and chatted easily to us about London and the surrounding area as we asked questions/discussed our thoughts
Can highly recommend
12. marts 2026
Besvarelse fra Gett UK
Dear Susan,
Thank you for the fantastic review and recommendation.
It is great to know you enjoyed the conversation with your driver. Our team is made up of professional London drivers with loads of knowledge about this wonderful city, and it is always a pleasure to hear them share that expertise with our passengers.
We look forward to welcoming you back on board for your next trip soon.
Best regards,
John Mc
Gett UK
A worthy service
All the drivers I have used via this app have been great; friendly, knowledgeable and helpful.
12. marts 2026
Besvarelse fra Gett UK
Dear Kayrn,
Thank you for such positive feedback.
We are delighted to hear that you've had consistently great experiences with our drivers. It’s wonderful to know we’re hitting the mark for you.
We look forward to seeing you back on board soon.
Best regards,
John Mc
Gett UK
Besvarelse fra Gett UK
Dear Marian,
Thank you for the lovely feedback.
We know how much of a difference a prompt and thoughtful driver can make to your day, and I am glad we could provide that for you.
We look forward to seeing you back on board soon.
Best regards,
John Mc
Gett UK
Excellent for me and the dog.
26. januar 2026
Besvarelse fra Gett UK
Dear Kate,
Thank you for your kind review.
Black Taxi drivers take great pride in providing a welcoming and spacious environment for all our passengers—four-legged ones included. It is wonderful to know we could make the journey a smooth one for both you and your companion.
We look forward to welcoming you both back on board soon.
Best regards,
John Mc
Gett UK
Besvarelse fra Gett UK
Dear Gaby,
Thank you for the feedback.
I am delighted to hear that you had a positive experience.
We look forward to seeing you back on board soon!
Best regards,
John Mc
Gett UK
There was confusion where the pick up…
There was confusion where the pick up was. He wasn't at the meeting point in the car park so I had to call the Gett number and find out where he was.
2. marts 2026
Besvarelse fra Gett UK
Dear Mr Edmunds,
Thank you for taking the time to share your feedback with us.
I am sorry to hear about the confusion regarding the pickup location at the car park. We know how frustrating it can be when you’re expecting a smooth meeting and can’t immediately find your driver.
I am glad you were able to reach our 24/7 UK-based agents, who helped you locate the driver.
I have messaged you directly regarding this matter.
We do hope that in the future we will have the opportunity to welcome you back onboard.
Kind Regards
John McEwan
Besvarelse fra Gett UK
Dear FIT,
Thank you for the five-star feedback.
We are so glad to hear that you find our service reliable and that our drivers are consistently on time. Our professional drivers take great pride in their knowledge of the city, and it’s wonderful to know their expertise and friendly nature have made such a positive impact on your journeys.
We look forward to welcoming you on board soon.
Best regards,
John Mc
Gett UK
It show me8 pounds,wrong amounts.I do not recommend.
It show me8 pounds
When I book they toke 10.
On the meter was 18.
In the end they toke 23 pounds more.
The flights are cheaper than GEtt.
1. marts 2026
Besvarelse fra Gett UK
Dear UliaYatsenko,
Thank you for sharing your experience. I am sorry to hear that the final fare for your journey was not what you were expecting.
To help clarify, the £10.00 was a standard pre-authorisation hold used to confirm the payment method, it was not a charge to your payment method.
Licensed Taxi fares in this area are governed by a meter regulated by the local authority, which calculates the final amount based on the specific distance travelled and the time taken.
I can see from your trip details that the journey ended at the airport. It is important to note that the airport charges a mandatory drop-off fee of £6.00 for all vehicles entering the Airport (including Taxis), This is an external fee charged by the airport itself, which is added to the metered fare.
We hope this explanation helps clarify how the final total was reached. If you have any further questions, our UK-based support team is available 24/7 via the app chat to assist you.
Best regards,
John Mc
Gett UK
Besvarelse fra Gett UK
Dear Anita,
Thank you so much for the kind feedback.
I am delighted to hear that you had a great journey with your driver. We take great pride in the professionalism and expertise of our drivers, and it is wonderful to know he made such a positive impression. I’m also glad to hear he arrived promptly so you could get on your way.
We hope to welcome you back on board for your next journey soon.
Best regards,
John Mc
Gett UK
These guys are excellent
These guys are excellent. Sometimes even cheaper than uber and great cars and polite people. Thanks.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Gett UK
Dear Carlos,
Thank you for the fantastic feedback.
I am thrilled to hear that you found the service to be excellent. We always strive to provide great value for money alongside the professional standards of the Black Cab trade, and it's wonderful to know we hit the mark for you.
We look forward to seeing you back on board for your next trip soon.
Best regards,
John Mc
Gett UK
Prompt and reliable service.
2. marts 2026
Besvarelse fra Gett UK
Dear Lucy,
Thank you for the kind review.
I am delighted to hear that you experienced such prompt and reliable service with us. Providing a dependable way to travel across the city is exactly what we strive for.
We hope to welcome you back on board soon.
Best regards,
John Mc
Gett UK
Lovely trip across town
I have always tried to support the black cabs so this app just makes it so much easier and convient.
Lovely drivers always up for a nice chat makes my journey really lovely.
2. marts 2026
Besvarelse fra Gett UK
Dear Carole,
Thank you so much for your loyal support of the Black Cab trade.
It is wonderful to hear that the app has made it even easier and more convenient for you to get around. Our professional drivers really do enjoy the social side of the job, and I am so glad their friendly chats have made your journeys so pleasant.
We look forward to welcoming you back on board for another lovely journey soon.
Best regards,
John Mc
Gett UK
Besvarelse fra Gett UK
Dear "Customer",
Thank you for the fantastic review.
We are so pleased to hear that you experienced a faultless service with us. Providing a reliable, high-quality journey is our top priority, and it’s wonderful to know you’ll be choosing Gett again for your next visit to the city.
We look forward to welcoming you back on board soon.
Best regards,
John Mc
Gett UK
Besvarelse fra Gett UK
Dear Bianca,
Thank you for taking the time to share your feedback.
I am delighted to hear that your driver was both polite and helpful. Providing a professional and courteous service is a cornerstone of the Black Cab trade, and I’m so glad our driver hit the mark for you.
We look forward to seeing you back on board soon!
Best regards,
John Mc
Gett UK
Its great to use an app for the taxis…
Its great to use an app for the taxis but the price is expensive
26. februar 2026
Besvarelse fra Gett UK
Dear kdoore42@gmail.com,
Thank you for the kind words about our app. We are pleased it makes booking easier for you. While we recognise that black cab fares can be higher than other options, this ensures you are always travelling with an expert, licensed driver in a world-class vehicle. We appreciate your honest feedback and look forward to your next journey.
Kind regards,
Daniel G
Gett UK
Besvarelse fra Gett UK
Dear Cate,
Thank you for the feedback.
I am so pleased to hear that you find Gett to be such a reliable choice for your city travels. Punctuality and reliability are at the core of what we do, and it is great to know our professional drivers are delivering that peace of mind for you.
We hope to welcome you back on board again soon.
Best regards,
John Mc
Gett UK
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.