Placed an order and never received shipping information or updates. When I attempted to reach out via Instagram and email I was completely ignored. I was only able to receive my money after initiating... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
buyer from germany here - would give 0 stars if i had to. they made me a personal discount code as i had missed the summer sale window, bought a pair of boots which did not arrive after the 12 week wi... Se mere
I purchased the brown snake skin boots over a year ago and spent $850!!! Never received shipping confirmation and never obtained my shoes!! Terrible customer service and terrible experience!! The fact... Se mere
Quick shipping speed. Love the new style of the Enzo and quality of the suede. Great feeling walking the streets of NYC with shoes that people gawk at (especially women), good conversation starters... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A brand based between England and Italy, built on the concept of combining classic Italian traditions, whilst celebrating the authentic, laid-back feel of early American rock ‘n’ roll culture.
Kontaktoplysninger
Storbritannien
- support@fromthefirst.com
- fromthefirst.com
2,2
Under middel
284 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Incredible boots
Incredible boots. Just.. wow. Great website, awesome company, fast shipping. Excellent packaging.. I mean, it’s all there. (I have never ever written a review like this before. I just had to do it now, because for the first time in a really long time I’m having a positive experience regarding a purchase made) Kudos. A+ all the way. Keep calm, carry on and wear From The First.
4. juni 2022
Besvarelse fra FROMTHEFIRST
Hi Marius,
Thank you for taking the time to leave such great feedback! As a small independent brand our customers support is incredibly appreciated.
If you ever need anything, please don’t hesitate to get it touch.
Kind regards,
The FROMTHEFIRST Team
Misleading
Misleading, damaged and generally low quality products, cold and rude customer service who will ignore you for weeks, if you are not from the UK you will never get a return or a refund, and I am far from alone in this experience. Website poorly maintained and intentionally vague. Company has many paid shills on Reddit and reviewing sites such as these to drown out legitimate customer concerns. I feel as if I have been totally duped and I would not do business with them again. Go to absolutely anyone else. I have contacted consumer rights commission about this matter and hope to see it resolved.
2. juni 2022
Uopfordret anmeldelse
Nice
The shipping took only 6 days, which is fast
The packaging is perfect ( DHL open it before I did… I’m used to it now, so it’s fine )
2. juni 2022
Besvarelse fra FROMTHEFIRST
Hello,
Thanks for your review. I'm glad you're happy with the service DHL and ourselves have delivered. Occasionally DHL do check over exported goods, but as you said that's normal these days and they're always considerate with their checks.
If you ever need anything, please don’t hesitate to get it touch.
Kind regards,
The FROMTHEFIRST Team
Los modelos son muy interesantes y los…
Los modelos son muy interesantes y los accesorios son diferentes.
1. juni 2022
Uopfordret anmeldelse
Besvarelse fra FROMTHEFIRST
Hi Joshua,
We're glad you like what we have to offer!
If you ever need anything, please don’t hesitate to get it touch.
Kind regards,
The FROMTHEFIRST Team
Excellent, quality product & service
Always incredibly satisfied with my purchase from and experience with FtF. Picked up two different snakeskin-print Luca boots, and the look, comfort, and quality of the leather is just insane for the price. Ended up getting another belt from them too (thanks Josh!), and I’m always impressed how much the excellent quality of their boots translates to all of their products. Definitely not going to be my last purchase from them, though I’ve picked up enough from them to have a pretty good-sized collection at this point - it really just goes to show how great it is buying from an online retailer such as them, and FtF really deserves more recognition for the great job they do.
30. maj 2022
Besvarelse fra FROMTHEFIRST
Hi Miles,
Thanks for being a top supporter of the brand, we really do appreciate it, customers like you are what makes our brand so special! You have most definitely built a great collection and we truely appreciate your continued custom.
As always, if you ever need anything, please don’t hesitate to get it touch.
Kind regards,
The FROMTHEFIRST Team
Gorgeous
Love the marco chelsea, Fitment and quality was amazing and didn’t have to break it in first time. They fit perfectly immediately!
13. maj 2022
Besvarelse fra FROMTHEFIRST
Hey,
Thank you for taking the time to leave such great feedback! As a small independent brand our customers support is incredibly appreciated. Great to hear that the boots fit perfect and are comfy straight out the box, it's something we've worked years on to ensure.
If you ever need anything, please don’t hesitate to get it touch.
Kind regards,
The FROMTHEFIRST Team
Besvarelse fra FROMTHEFIRST
Hi Bryce,
Thanks for being a top supporter of the brand, we really do appreciate it! Enjoy your new boots dude.
If you ever need anything, please don’t hesitate to get it touch.
Kind regards,
The FROMTHEFIRST Team
Excellent boots
Excellent boots! Got the harness boots and they fit perfectly (true to size). Since I've been wearing them I've gotten a ton of compliments. Great alternative to pricer designer boots.
26. april 2022
Besvarelse fra FROMTHEFIRST
Hi Tomo,
Thanks for the kind words. Glad they fit perfectly and you're getting loads of compliments!
If there is anything you ever need, please don’t hesitate to get it touch and we would be more than happy to help you out.
Kind regards,
The FROMTHEFIRST Team
Excellent experience throughout
Excellent experience throughout. Almost instant response by the costumer support, fast shipping and the quality of the product is top notch
26. april 2022
Besvarelse fra FROMTHEFIRST
Hi Fabian,
Thanks for the kind words, it's very much appreciated. We are working our hardest to ensure valued customers like you are happy!
If there’s ever anything we can do for you, please don’t hesitate to get in touch.
Kind regards,
The FROMTHEFIRST Team
Excellent customer service
Excellent customer service, the boots quality were amazing with a reasonable price
25. april 2022
Besvarelse fra FROMTHEFIRST
Hi Jason,
We're happy to hear you love your new boots!
If there is anything you ever need, please don’t hesitate to get it touch and we would be more than happy to help you out.
Kind regards,
The FROMTHEFIRST Team
Amazing boots
Amazing boots. Amazing quality and very fast shipping!!! Will definitely be buying more boots!!
24. april 2022
Besvarelse fra FROMTHEFIRST
Hi Sheldon,
Thanks for the kind words. Glad to hear you'll be buying again in the future!
If there is anything you ever need, please don’t hesitate to get it touch and we would be more than happy to help you out.
Kind regards,
The FROMTHEFIRST Team
I did not expect the level of quality…
I did not expect the level of quality and detail put into everything. Very happy with this brand and will purchase again in the future
20. april 2022
Besvarelse fra FROMTHEFIRST
Hi Giann,
Thank you for taking the time to leave such great feedback! As a small independent brand our customers support is incredibly appreciated.
If you ever need anything, please don’t hesitate to get it touch.
Kind regards,
The FROMTHEFIRST Team
Great quality boots and great customer service
Great quality boots. Came with a small leather defect and I contacted them via Instagram. They responded promptly, offering me two options: either to return it for a new pair or get it repaired at their cost, in addition to a S$200 refund. I chose the latter and they very quickly processed my request after I sent them the invoice.
11. april 2022
Besvarelse fra FROMTHEFIRST
Hi Gabriel,
Glad we could sort your issue swiftly and to your liking. We are working our hardest to ensure all our customers are happy!
If there’s ever anything we can do for you, please don’t hesitate to get in touch.
Kind regards,
The FROMTHEFIRST Team
Besvarelse fra FROMTHEFIRST
Hey,
Thanks for the kind words! It's hard to show just how nice our boots are through the website photos alone, some things you just had to see to fully appreciate.
If there’s ever anything we can do for you, please don’t hesitate to get in touch.
Kind regards,
The FROMTHEFIRST Team
Definitely a great quality purchase…
Definitely a great quality purchase experience. Joshua had been very helpful. Would 100% recommend.
5. april 2022
Besvarelse fra FROMTHEFIRST
Hi Vikrant,
Thanks for the kind words. We're happy to hear you love your new boots!
If there is anything you ever need, please don’t hesitate to get it touch and we would be more than happy to help you out.
Kind regards,
The FROMTHEFIRST Team
I have bought over 10 pairs of boots…
I have bought over 10 pairs of boots from FTF and love every single pair!
5. april 2022
Besvarelse fra FROMTHEFIRST
Hi Sam,
Thanks for being a top supporter of the brand, we really do appreciate it, customers like you are what makes our brand so special!
If you ever need anything, please don’t hesitate to get it touch.
Kind regards,
The FROMTHEFIRST Team
Really happy with these boots!
Really happy with these boots!
And smooth ordering process. Delivered in a few days.
4. april 2022
Besvarelse fra FROMTHEFIRST
Hi Maxx,
Thanks for the kind words. We're happy to hear you love your new boots!
If there is anything you ever need, please don’t hesitate to get it touch and we would be more than happy to help you out.
Kind regards,
The FROMTHEFIRST Team
Besvarelse fra FROMTHEFIRST
Hi Emmanuel,
Thanks for the kind words. We're happy to hear you love your new boots!
If there is anything you ever need, please don’t hesitate to get it touch and we would be more than happy to help you out.
Kind regards,
The FROMTHEFIRST Team
Besvarelse fra FROMTHEFIRST
Hi Peter,
Thanks for the kind words, it's very much appreciated. We are working our hardest to ensure valued customers like you are happy!
If there’s ever anything we can do for you, please don’t hesitate to get in touch.
Kind regards,
The FROMTHEFIRST Team
I was panic buying for an awards and…
I was panic buying for an awards and bought 3 pairs of boots I’ve since found out I can’t return for a refund .. just exchange ..
that’s a lot of money …
Very upset about that ..
5. marts 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.