Flexiti Anmeldelser 125

This b.s company said I owe 2 grand in interest when their “ due date “ was a certain day and it was paid 3 days before . But then apparently in small writing it said offer expires ? Lol anyway not paying them. What happened to you people that didn’t, I told them to take it to court and they hung up.

Awful company. Equal payments interest free for 12 months is a scam. They load you up with interest and disable your access to the portal where you can actually see your account. Record your conversations with this company cause it seems newer employees can’t keep up with the lies. Avoid any business with this company at all costs. Formal complaint has been filed.

On a Deferred payment,they were still trying to charge me monthly,I call and after going through what seemed to be 5 mins of non stop verification questions,they told me I would have to take a photo of my id and send it to them.I told them considering my bank,my credit card,hell the govt doesnt ask me that let alone 5 mins of verification questions,I told them they could pound salt(in other words lol).I just paid everything off and i'm shredding the card.They seem to think they are some kind of swiss bank when they are only a high interest credit company.Don't deal with them.

We purchased furniture at La-z-boy in November 2021 and were told by our sales consultant as well as the finance rep. there that we would not be billed until the items were delivered.
The finance plan we were encouraged to take was the payment deferred for 14 months plan, with the assurance that we don’t have to worry about paying any of it back until 2023.
This was one of the main deciding factors to purchase.
Because why should we be billed for items we have not received.

The first delivery was Dec.1st, 2021, second Dec. 14, 2021 final delivery May/2022.
That would make repayment due dates: Feb.1, 2023, Feb. 14,2023 and July, 2023

In first delivery there was a curio cabinet that was missing a glass shelf.
We informed the sales consultant of that immediately.

The second point of contention is the interest we were charged by Flexiti, La-z-boys financier.
I received a statement which shocked me traumatically when I saw it!! I called Flexiti to discuss the extortionate interest charged of $5366.49 on a balance owing of $4436.38!!

Despite several and constant follow ups: calls, texts, emails, visits to the store, messages left for and conversations with the sales consultant, and then the assistant manager, manager and customer service director, these issues have remained unresolved.

Having to deal with this issue for the past month, with the multiple calls to Flexiti customer service, the waiting period, and communications with several people telling me that nothing could be done about the interest, not only has been very concerning, but also wasted my time, because I have had to deal with this issue and leave work to visit the La-Z-Boy store in person on 2 occasions and taken time to call and email.

Flexiti confirmed we have the 14 month deferral plan, but it became due at the beginning of January, whereas we were told the agreement would not take effect until the furniture was delivered which is why I was under the impression that we had the whole of January to pay it.
When we went into the La-Z-Boy store, the manager, Angela Andrey, also confirmed that we have the 14 month deferral plan, and their policy is that it will not be billed until the furniture is delivered.

The second time I spoke with the supervisor at Flexiti, I was told the floor manager offered me a 25% reduction in interest. That is only about $1000!!!
$4000 of interest is still expected, when I should not have to pay any interest on the total transaction amount.

The most Flexiti is willing to decrease the 5400 of interest is 40%, but that STILL amounts to $3220. La-z-boy is not willing to help me at all, which is REALLY astonishing and disappointing.

I do not have that amount. I just paid $8500 to Flexiti.
& we do not know if we will ever receive the glass shelf that has been missing from day 1