Do not get your car motd hear its a rip off Failed my car on multiple things that dont even need doing... They wanted me to get all these problems fixed with them but I went to my normal garage... Se mere
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Se, hvad kunderne siger
Very easy & straight forward to order, delivered to the garage of my choice for fitting, well done Black circle. The guy's at Fivestar are exceptional, professional, friendly, and the work they do i... Se mere
Virksomheden har svaret
Well what can we say, absolutely brilliant, Emma on reception was a star, she helped us with the nightmare that was the warranty company, 6****** for Emma, our car was sorted quickly and efficiently.... Se mere
Virksomheden har svaret
Always excellent. Efficient and thorough and I completely trust them. Been using Fivestar for years and have introduced several friends and family to them. Keep up the fantastic work!
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Five Star Autocentre for MoT & Service. An award winning MoT testing and servicing garage in Huddersfield. If you need a car service, MOT or car repairs in the Huddersfield area for all range of manufacturers’ vehicles, our friendly local technicians are here to help.
Kontaktoplysninger
The Triangle, Allen Row, Paddock, HD1 4RN, Huddersfield, Storbritannien
- (01484) 545422
- info@fivestarautocentre.co.uk
- fivestarautocentre.co.uk
4,4
Fremragende
720 anmeldelser
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Do not get your car motd hear its a rip…
Do not get your car motd hear its a rip off
Failed my car on multiple things that dont even need doing...
They wanted me to get all these problems fixed with them but I went to my normal garage who checked my car over and non of these problems was there 🤔
I then went to another mot garage and my car past with flying colour's.........
DONT BE FOOLED BY THIS GARAGE
IT WILL BE ON RIP OFF BRITAIN SOON
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
0th July 2026 New updated review reply back:
Update: Since posting our original response, we have continued to make every effort to identify the alleged transaction. We also requested additional information through Trustpilot, including your full name, vehicle registration number and the approximate date of your visit. Unfortunately, no identifying information has been provided to date, which means we remain unable to locate any corresponding MOT inspection or investigate the concerns you have raised. Our invitation remains open, and we would genuinely welcome the opportunity to review the matter if you provide the requested information.
Hi James Bob,
We’re sorry to read your review, as Five Star Autocentre takes all customer feedback seriously.
We have carried out a thorough search of our records but, based on the information available in your review, we have been unable to identify your visit. To help us investigate your concerns fully, we have requested further information through Trustpilot and would be grateful if you could provide your full name, vehicle registration number and the approximate date of your visit.
We take allegations such as these very seriously. All MOT inspections are carried out by DVSA-authorised MOT testers in accordance with the DVSA Testing Manual, and any recommendations or failures are based solely on the condition of the vehicle at the time of inspection.
We are committed to resolving genuine customer concerns and will gladly carry out a full investigation as soon as we receive the additional information requested.
Kind regards,
Five Star Autocentre
Always excellent
Always excellent. Efficient and thorough and I completely trust them. Been using Fivestar for years and have introduced several friends and family to them. Keep up the fantastic work!
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Charlotte,
Thank you so much for your continued support and for taking the time to leave such a lovely review.
It means a great deal to us that you've trusted Five Star Autocentre for so many years and have recommended us to your friends and family. Your loyalty and confidence in our team are genuinely appreciated.
We look forward to looking after you for many years to come.
Kind regards,
Emma Keighley
Very easy & straight forward to order
Very easy & straight forward to order, delivered to the garage of my choice for fitting, well done Black circle.
The guy's at Fivestar are exceptional, professional, friendly, and the work they do is first class, this is my go to garage.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Colin,
Thank you for your fantastic review and for continuing to choose Five Star Autocentre.
We're delighted to hear you found the process straightforward and that you were pleased with the service from our team. Your kind comments about our professionalism, friendliness and workmanship are greatly appreciated by everyone here.
We really value your continued support and look forward to seeing you again.
Kind regards,
Emma Keighley
Well what can we say
Well what can we say, absolutely brilliant, Emma on reception was a star, she helped us with the nightmare that was the warranty company, 6****** for Emma, our car was sorted quickly and efficiently. If you are wanting a friendly, helpful garage this is the one, the name is spot on Fivestar.
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Lynda,
Thank you so much for your lovely review.
It was a pleasure to help, and I'm so pleased we were able to get everything sorted for you despite the delays with the warranty company. Your kind words mean a great deal to both me and the whole team.
Thank you for choosing Five Star Autocentre. We really appreciate your support and look forward to seeing you again whenever you need us.
Emma
Manager
Excellent knowledgeable service
Excellent knowledgeable service. Solved a complex promlem with ease. Excellent customer service.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Good evening Vernon,
Thank you for taking the time to leave us such a kind review.
We're really pleased we were able to resolve the issue with your vehicle and that you were happy with both our technical expertise and customer service. Your feedback means a great deal to the whole team.
We appreciate your support and look forward to welcoming you back in the future.
Kind regards,
Emma Keighley
Manager
Five Star Autocentre
Deserving name Five star
Really good communication, reasonable pricing and excellent customer service. Card repaired on time and saved a lot compared to the main JLR dealership quote. Thank you
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Fareed,
Thank you for your fantastic review.
We're delighted to hear you were pleased with our communication, customer service and the value we were able to provide. It's great to know we could get your car repaired on time and save you money compared with the dealership quote.
We really appreciate your recommendation and look forward to helping you again in the future.
Kind regards,
Emma Keighley
Manager
Five Star Autocentre
Friendly and personable
Had to swap the time of dropping off the car the day before which they were able to change and they are always friendly and personable
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Carl,
Thank you for taking the time to leave us a review.
We're really pleased to hear that our team was able to accommodate the change to your booking and that you found us friendly and approachable. We always try to be as flexible as possible and make the process as straightforward as we can for our customers.
We appreciate your support and look forward to seeing you again in the future.
Kind regards,
Emma Keighley
Manager
Five Star Autocentre
I don't do reviews but these people are…
I don't do reviews but these people are great. Keep you fully informed and are honest and friendly. Not necessarily cheap but brilliant value and as helpful and kind as you can expect a service centre to be. N x
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Nigel,
Thank you for taking the time to leave us a review, especially as you don't normally write them.
We're delighted to hear you found our team honest, friendly and helpful. Keeping our customers informed throughout the process is something we place great importance on, so it's lovely to know that came across.
We really appreciate your support and look forward to welcoming you back in the future.
Kind regards,
Emma Keighley
Manager
Five Star Autocentre
BE WARNED ⚠️
Extortionate £523.02 to put on some discs and brake pads .
Had to go with it couldn't get it in P M autos my usual honest garage and i use my van for work.
Never again 😒
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Andy,
We're sorry to hear you were disappointed with your experience.
We always provide a quotation before any work is carried out, and no repairs are completed without the customer's authorisation. Our pricing reflects the quality of the parts supplied, the work undertaken and the manufacturer's recommended procedures.
We appreciate all feedback and are sorry we didn't meet your expectations on this occasion.
Kind regards,
Emma Keighley
Manager
Five Star Autocentre
Friendly and professional
Kept well informed through out my service and MOT as well as clear break down of pricing.
Extremely friendly service as well
23. marts 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Elizabeth,
Thank you for taking the time to leave such a kind review.
I’m really pleased to hear you felt well informed throughout and that everything was clearly explained that’s exactly the standard we aim for. I’ll be sure to pass your comments on to the team.
We really appreciate your support and look forward to seeing you again in the future.
Kind regards,
Emma Keighley
Service Manager
Five Star Autocentre
Thermostat housing on Merc GLA
Took my car Merc GLA to Five Star after 3 other garages (including main dealer) couldn't point to exact cause of issues was having for over a year (GPF filter getting clogged triggering engine warning light on the dashboard). The process they went though was very thorough, they were open on honest of the finings and expectation. Once they got to the bottom of the issues and fixed it (thermostat housing sensor) it was like driving a different car. They are not the cheapest garage (still cheaper than main dealer) but you really get what you pay for and they're worth it. I mainly dealt with Emma and Asif, rest of the staff are really nice and professional too. Highly recommend
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Izabela,
Thank you for such a detailed and thoughtful review.
I’m really pleased we were able to get to the bottom of the issue for you, especially after the time and frustration you’d already had elsewhere. Faults like that can be difficult to pinpoint, so it’s great to hear the difference it’s made to how the car now drives.
We always aim to be open and honest throughout the process, so your comments mean a lot. I’ll be sure to pass your kind words on to Asif and the rest of the team.
Thank you again for your recommendation we really appreciate it. :)
Kind regards,
Emma Keighley
Service Manager
Five Star Autocentre
5 Star Autocentre Ltd
5 Star Autocentre Ltd
The Triangle, Allen Row, Paddock,
Huddersfield, West Yorkshire HD1 4RN
I recently purchased tyres from Black Circle which were delivered to 5 Star Autocentre. From the moment I arrived today, I was greeted by the warm and welcoming staff, particularly the manageress Emma Keighley and receptionist Nikita. They made the entire process seamless and effortless. The head mechanic, Matt, along with David, were incredibly knowledgeable and went above and beyond to ensure everything was perfect.
I truly wish I had discovered this garage sooner; the level of care and professionalism they provided has left a lasting impression on me. As a result of this fantastic experience, my family and I will be returning to this garage for all our car needs in the future. I have already begun sharing my positive experience with friends and family, and I wholeheartedly recommend 5 Star Autocentre to anyone in need of car services.
Thank you, Emma, Nikita, Matt, and David, for your outstanding service!
Best,
Masood
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Masood,
Thank you for taking the time to leave such a detailed review.
It’s great to hear you felt welcomed from the moment you arrived and that the whole process ran smoothly for you. I’ll make sure your kind comments are passed on to Nikita, Matt and David they’ll really appreciate it.
We’re pleased we could make a strong first impression, and we look forward to looking after you and your family going forward.
Thank you again for your recommendation.
Kind regards,
Asif Ali
Director
Five Star Autocentre
Very impressed with the service
Very impressed with the service, have used a few times now as a trade customer and can’t seem to do enough & in a very timely manor. Will continue, cheers Jonathon
12. januar 2026
Uopfordret anmeldelse
Just wanted to say a big thank you to…
Just wanted to say a big thank you to Asif, Emma and the rest of the team at Five Star and the car valeting guy, superb service from start to finish, ending up costing a bit of money, but repairs always do, thanks again peeps, everything is working again and the car is lovely and clean too
15. december 2025
Uopfordret anmeldelse
Car for repair
Although 5 star had a backlog of cars to work on due to obtaining parts issues when i took my car in , they did their utmost to fix my car , the staf worked overtime on a friday night so my car would be ready first thing saturday morning.Staff were helpful , friendly and courteous.Whatsmore my car had been cleaned in and out on collection , i have never had that before from a garage .The bill was quite a shock though .
3. december 2025
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Sally,
Thank you for taking the time to leave your feedback.
We really appreciate your patience while we were dealing with delays on parts, and I’m pleased the team were able to get your car ready for you as quickly as possible. I’ll make sure your kind comments are passed on especially to those who stayed back to get it completed.
I’m also glad you were happy with the service and the condition of the car on collection.
In terms of the cost, we understand it can sometimes come as a surprise, particularly when additional work or parts are involved. We always aim to be as clear and transparent as possible beforehand, but if you’d like us to go through the invoice with you in more detail, we’d be more than happy to do so.
Thank you again for your feedback and support.
Kind regards,
Emma Keighley
Service Manager
Five Star Autocentre
Besvarelse fra Five Star Autocentre
Thank you for your custom Luke. We appreciate it. If you need anything else please get in touch. We are more than happy to help. Emma Keighley. Manager. Five Star Autocentre
Great Service
Have been using 5 star autos for a couple of years now, after having trouble finding a reliable garage. Had a couple of jobs done by them previously to starting to use them for all my cars needs. Emma is great at giving you all the details and costing at the start and keeps you informed all the way. As I use my car for work, I have found if any issues have developed they always get me booked in very quickly. Trying to get booked in at other places,it could take a few weeks when I use to use the main dealer.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Adam,
Thank you for taking the time to leave such a thoughtful review. It means a lot to us.
I’m really glad to hear you’ve been happy with the service over the years and that we’ve been able to keep you moving, especially with your car being so important for work.
We always try to keep people updated and get them booked in quickly when issues come up, so it’s good to know that’s been your experience.
Thanks again for your continued trust in us. If you ever need anything, just give us a call. More than happy to help. :)
Emma
Service Manager
Five Star Autocentre
Absolutely honest business
Absolutely honest business, bring my C1 to them every time I need her looking at and have never been disappointed. Open and transparent when things need doing and what the costings are. I am a repeat customer and will continue to be so.
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Marcia,
Thank you for such a kind review. We really appreciate you trusting us with your C1 each time.
It’s good to hear that you’ve always felt things were explained clearly and that you’ve been happy with the work we’ve done.
It means a lot to have loyal customers like yourself, and we’ll carry on doing our best to look after you and your car.
Thanks again for your continued support.
Emma
Service Manager
Five Star Autocentre
Cannot begin to tell you how helpful…
Cannot begin to tell you how helpful these guys were. We had an issue with a car bought from a dealership and Emma helped us with the entire thing. Getting on the phone and speaking to the dealership and warranty company to ensure we got exactly what we needed when we fro fobbed off.
They went the extra mile and some and could not rave about their service more!
8. november 2025
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Sinead,
Thank you for taking the time to leave such a lovely review. I’m really pleased we were able to help you get everything sorted with the dealership and warranty company. It can be stressful dealing with issues like that, so I’m glad we could take some of the pressure off and get you the answers you needed.
the team will be very happy to read your feedback. We really do try to go that bit further for people, so it means a lot to know it made a difference.
If there’s anything else you ever need, just give us a ring.
Emma Keighley
Five Star Autocentre
Best Carexand Advice
I always receive the best advice and support from the team at 5 Star Autocentre. Asif, Emma and Nikita make us feel valued and appreciated. Always receiving the best quality work in a timely manner. When, as I do, you rely on your car for your business, you need a garage that is responsive to your needs. For me, that’s 5 Star.
15. november 2025
Uopfordret anmeldelse
Besvarelse fra Five Star Autocentre
Hi Kim
Thanks for such a thoughtful review. It means a lot to hear that you feel valued and supported by the team. Asif, Emma and Nikita work hard to make sure everyone is looked after properly, so your comments will really make their day.
We know how important it is to have a garage you can rely on, especially when your car is essential for work. We’re pleased we’ve been able to give you that level of confidence and consistency.
If you ever need anything, you know where we are.
Five Star Autocentre
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