Excellent item as described on their website. I was looking for a storage bed and this one came up. Because of the price of the otterman I couldn't resist it. I was called to be informed of delivery d... Se mere
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I have now recieved my bed and am very happy with what I got. My frustration was with customer service. I needed help with selecting the colour and got zero response. I also had a delivery that only d... Se mere
This is a lovely bed for the price. I really didn't expect such good quality! The people who delivered were very polite and courteous and on time. Altogether a satisfactory experience which I would re... Se mere
Great beds at reasonable prices. We are very happy with the delivery team and the quality of the beds. Small hiccup with promised delivery dates, but was quickly sorted to our satisfaction by customer... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Elliot's Beds, we take pride in offering top-quality, handmade beds crafted in Wakefield, West Yorkshire. Our state-of-the-art manufacturing facility is dedicated to producing the finest beds on the market. Our ottoman storage beds are renowned for their exceptional quality and design, consistently receiving high rankings online. We recognize that each customer has unique needs and preferences, which is why we provide a wide range of options in fabric and design. Our experienced team of designers and craftsmen can create any fabric bed to meet your specific requirements within days. With an extensive selection of over 16 colors and fabrics, finding the perfect match for your decor is simple. Elliot's Beds is committed to fast and efficient delivery. On average, we deliver your new bed within two weeks of order placement. Our customer service team is available 24/7 to answer any questions regarding our products and delivery information. For top-quality, handmade beds, trust Elliot's Beds. Order today or email us to learn more about our offerings. We are here to help you find the bed of your dreams!
Kontaktoplysninger
3B, Caldervale Business Park, Huddersfield Road, WF13 3JW, Wakefield, Storbritannien
- 0800 124 4846
- hello@elliotsbeds.co.uk
- elliotsbeds.co.uk
Har besvaret 42 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Superb quality absolutely delighted…
Superb quality absolutely delighted with my mattress would definitely recommend the company to anyone
Zurich double ottoman…
I ordered the Zurich double ottoman bed. The delivery went well. Confusion on the assembly by delivery men, but was sorted quickly and they assembled it. I didn't use the bed as it's for a spare room and needed to buy a mattress for the bed. With Christmas etc the new mattress arrived end of January. It looked odd on the bed. The bed with mattress on is very low to floor, not like in the pictures. It is about 3" below what is shown in the pictures. The gold trip is sharp and not fully secured, the fabric on headboard is also crinkly. All in all it is very poor quality and the low setting of the bed is a complete design fault.
Beds
Order form was difficult to navigate as it said you could choose the fabrics and colours later but there was no ability (from what I could see) to follow it up. I then got a delivery date notification. After a couple of calls to ask how I could get a delivery date without having chosen the colour/fabric it got resolved. Paid for it to be assembled but the delivery agent (third party) had no time to do it so am getting a refund.
Love my new mattress
Love my new mattress. Just a little disappointing that delivery took longer than expected (almost 3 weeks, rather than the 10 working days), although delivery guys were fantastic when they delivered it.
Really pleased with my order of ottoman…
Really pleased with my order of ottoman base and great quality mattress. Both items made to a high standard. I like how you can delay the delivery of the order but then you are in the hands of the courier as to actual delivery (probably due to route planning etc)
Fast delivery of fabric swatches prior to order to help me decide on my order too 👍🏼
Good quality bed at a very fair price
Good quality bed at a very fair price. Delivered on time and delivery service was excellent. Included install and build which was very worthwhile and team were good.
I have absolutely no problem with…
I have absolutely no problem with giving Elliots Beds a 5 star review due to the fantastic product and service I received.
Having chosen my mattress and ordered it at Christmas I wasn't expecting it to be delivered as expected, but it was only a few days later than promised, even through the bad weather we experienced at that time.
Prior to delivery they informed me it was due, and was in the hands of their delivery company, who contacted me a few days before with a date and time window so I was able to take the minimum amount of time off work to receive it. Ordering and payment was simple, offering several ways to pay which was particularly convenient for me as I needed to pay in installments, making it much more affordable to buy a better quality product.
My overall experience with Elliots Beds has been excellent, and I would highly recommend their business to anyone.
Dreadful after sales service....it…
Dreadful after sales service....it seems that once you have the buyers cash all help and niceties go...This has been the worse and most expensive mistake of my life.and I shall go out of my way to never recommend you.
Two Ottaman bed bases
Ordered two single ottoman bed bases online .
Was able to chose cloth finish of beds online. Got a 10% January discount and free delivery. Arrived via independent courier on time .
Beds are now in place, awaiting new mattresses. Just had to assemble the gas struts as they were disconnected from the lift assembly. Quality seems OK and they're guaranteed. Time will tell .
Enormous space under the lid which probably could be overloaded with heavy things.The base board is thin and supported only in a groove around the perimeter of the box, so too much weight in there would deform it over time.
Could maybe have done with a central reinforcement support panel , but common sense when storing stuff should be observed really.
Very pleased in all.
Great service
Very quick delivery. Good quality bed base. Easy to follow instructions.
Very disappointed in the service
Very disappointed in the service. Initially I ordered numerous samples which arrived after 10 days...open with half the samples missing.
Then I re ordered and waited 2 weeks for half the samples to arrive!
If ordering samples is so difficult, I can't imagine what it would be like ordering a bed.
If you are after good customer service, consider shopping elsewhere.
Order never received. Completely non-responsive.
I placed my order on January 3. It was due at the latest within 10 working days. The order never arrived.
I emailed on 18 Jan. No reply. I emailed again on 20 Jan. No reply. I called - no answer. I left a voicemail - no reply. On Jan 22 I reiterated the issue and lack of response on their Customer Service WhatsApp channel. At nearly midnight, they reacted with a heart emoji... and then didn't reply. I tried calling and voicemail one last time on 23 Jan - still no response. They are entirely uncontactable.
Very disappointing for a first experience trying to order from Elliots - would advise against ordering anything from them.
The mattress is great orthopaedic
The mattress is great orthopaedic I shall be taking it with me when I move would recommend if you suffer with back problems
The delivery was just as stated
The delivery was just as stated. The price and quality was excellent.
Great quality super fast delivery and…
Great quality super fast delivery and the best price
I'm over the moon with the experience…
I'm over the moon with the experience with Elliott's beds good customer service and a very speedy delivery the bed is gorgeous and very good quality
Great customer service and quality
Great customer service, chose swatches before ordering. Took a while to receive order as I appreciate it is handmade, but worth it. Fantastic quality.
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