Excellent item as described on their website. I was looking for a storage bed and this one came up. Because of the price of the otterman I couldn't resist it. I was called to be informed of delivery d... Se mere
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I have now recieved my bed and am very happy with what I got. My frustration was with customer service. I needed help with selecting the colour and got zero response. I also had a delivery that only d... Se mere
This is a lovely bed for the price. I really didn't expect such good quality! The people who delivered were very polite and courteous and on time. Altogether a satisfactory experience which I would re... Se mere
Great beds at reasonable prices. We are very happy with the delivery team and the quality of the beds. Small hiccup with promised delivery dates, but was quickly sorted to our satisfaction by customer... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Elliot's Beds, we take pride in offering top-quality, handmade beds crafted in Wakefield, West Yorkshire. Our state-of-the-art manufacturing facility is dedicated to producing the finest beds on the market. Our ottoman storage beds are renowned for their exceptional quality and design, consistently receiving high rankings online. We recognize that each customer has unique needs and preferences, which is why we provide a wide range of options in fabric and design. Our experienced team of designers and craftsmen can create any fabric bed to meet your specific requirements within days. With an extensive selection of over 16 colors and fabrics, finding the perfect match for your decor is simple. Elliot's Beds is committed to fast and efficient delivery. On average, we deliver your new bed within two weeks of order placement. Our customer service team is available 24/7 to answer any questions regarding our products and delivery information. For top-quality, handmade beds, trust Elliot's Beds. Order today or email us to learn more about our offerings. We are here to help you find the bed of your dreams!
Kontaktoplysninger
3B, Caldervale Business Park, Huddersfield Road, WF13 3JW, Wakefield, Storbritannien
- 0800 124 4846
- hello@elliotsbeds.co.uk
- elliotsbeds.co.uk
Har besvaret 42 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best mattress we have owned
Best mattress we have owned. It's helped with all our aces.
Fast delivery product is of a good…
Fast delivery product is of a good quality and as described
Highly recommend !
Excellent item as described on their website. I was looking for a storage bed and this one came up. Because of the price of the otterman I couldn't resist it. I was called to be informed of delivery date, then closer the time. They arrived earlier than expected within the time frame. They were accommodating with where to put it. It was easy to put together. Fantastic price, communication and delivery!! I'm very happy with my bed. Highly recommend.
Just terrible
Just terrible. Firstly wrong order delivered. Customer care if it exists is pathetic e mails texts on what’s app ignored. Finally correct order is delivered asked them to take matress away. No another team will collect. More ignored what’s app and e mails. I have a matress sitting on my landing and no one telling me when it will be collected a very dissatisfied customer.
I have now recieved my bed and am very…
I have now recieved my bed and am very happy with what I got. My frustration was with customer service. I needed help with selecting the colour and got zero response. I also had a delivery that only delivered the base, the matress sent was to small. The delivery drivers spoke very little english so communicated was really difficult. I repeatedly asked elliot beds via email abd whatsapp when the matress was to be redelivered. The response was extreemly slow and I was worried that I was not going to get what I had paid for. Really good product hampered by poor customer service.
This is a lovely bed for the price
This is a lovely bed for the price. I really didn't expect such good quality! The people who delivered were very polite and courteous and on time. Altogether a satisfactory experience which I would recommend.
Everything was as it should be
Everything was as it should be. Nice mattress my back feels better already.
Very happy with my purchase
Very happy with my purchase. Excellent quality and very impressive that it’s made in Yorkshire and made to individual order . Also states the materials and construction. Delivered on time . Very reasonably priced for such quality too .
Excellent beds at reasonable price.
Great beds at reasonable prices. We are very happy with the delivery team and the quality of the beds. Small hiccup with promised delivery dates, but was quickly sorted to our satisfaction by customer service. Would definitely use again.
The mattress is great
The mattress is great, they are a great firm to deal with kept me upto date all the way up to the day it was deliverd
They got the job done
They got the job done - but their lack of communication was frustrating.
I would give them negative stars if it…
I would give them negative stars if it were possible. The worst quality beds we have ever received. The pictures on the website are extremely misleading, do not go with them. The sizing & colours were also wrong and they charged way too much for customisations. Just for comparison Ikea would have been better quality at their prices - at least it would have been upto a certain standard. The delivery experience was miserable the first time as the delivery driver refused to deliver certain parts to our place. Second attempt for delivery was good, so they at least sorted that out.
Great service
Great service, kept informed and arrived on time, brilliant mattress, my back thanks you
Item never arrived
Bought samples on the websites, it said 10 days shipping which is already quite long (free but they don't offer any paid shipping that would be quicker). sent emails and messages on the customer support and after 25 days of ordering I got a replying saying that Royal Mail might have lost it and I need to buy it again. Very poor customer service
recently ordered a bed frame from this…
recently ordered a bed frame from this company and paid extra for assembly, expecting a hassle-free experience. Unfortunately, the delivery was very disappointing.
The driver refused to bring the bed frame inside and instead wanted to leave it outside, which completely defeats the purpose of paying for delivery and assembly. This was especially inconvenient given the size and weight of the item.
Overall, the service did not match what was advertised or what I paid for. I would not recommend paying extra for assembly if this is the level of service provided.
I hope the company improves its delivery standards and ensures staff follow the agreed service in future.
What a pleasure dealing with Elliot’s…
What a pleasure dealing with Elliot’s beds - even from way down in Hampshire.
The initial order saw me ask questions which were quickly answered via what’s app (a first liaising with a business like this for me!). The order was delivered most successfully with brilliant tracking and installation service and the quality of the double bed and mattress is outstanding!
Better still is the value - bought when a special was on but way more competitive than a big retailer we nearly ordered through - especially comparing quality!
I’d highly recommend Elliot’s beds and will definitely be singing their praises to all who may mention needing a new bed!
Lovely comfortable deep mattress and at…
Lovely comfortable deep mattress and at a very reasonable price
Gorgeous headboard panels
Gorgeous headboard panels, they look great. Really good communication all the way along, what’s not to like!
I ordered two mattresses and only…
I ordered two mattresses and only received ones after 5 days I am still waiting on my delivery with no communication from your company to update me but yet you sending this review as if my order is completed. Really disappointing- first and last time.
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