Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Se mere
I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer se... Se mere
I ordered a “midnight” Chuug tankard as a gift for a dear friend. It arrived within 2 days of ordering ! Fantastic ! The quality and attention to detail are excellent and I know my friend will be deli... Se mere
Virksomhedsoplysninger
Om Dust and Things
Skrevet af virksomheden
Kontaktoplysninger
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Storbritannien
- 03452221501
- support@dustandthings.com
- dustandthings.com
4,6
Fremragende
2 t anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great personal photo album
Looks great, love that you can personalise this item. It’s for a 60th birthday and just perfect. Arrived promptly. Great service. Thank you
26. februar 2025
Speedy service
Items ordered were spot on and very speedy delivery. As usual I left it a bit late to order as I needed the memory boxes for a christening on the Sunday and only ordered them on the preceding Monday. They arrived on either the Tuesday or Wednesday of that week so thank you very much. Great service as always.
24. februar 2025
Feedback
Good service.and spoke directly but expected print on photo frame to be larger as only 1 small word.This wasn't mentioned on phone call.I will still use Dust and things as I have Good service and items in the past
14. februar 2025
Very impressed, will order from here again
Brilliant! Exactly what I wanted and quick delivery. Will definitely order again
2. februar 2025
Excellent quality baby keepsake box
Excellent quality baby keepsake box. This is my third time purchasing from them for all my children. I've experienced great service every time.
31. januar 2025
Beautiful planter
Ordered a planter for my sister in law , it’s absolutely beautiful- with the names of my nieces and nephew on it . Looks amazing I am so so chuffed and I know my sister in law will love it . Delivery so prompt also . And very well
Packaged thankyou so much
1. februar 2025
Uopfordret anmeldelse
Besvarelse fra Dust and Things
Hi Mrs Barnes,
Thank you for taking the time to leave us a review. We're so glad the planter will be loved!
Love & thanks,
Martha
Excellent customer service and product
Excellent customer service and a great custom product, swiftly delivered.
30. januar 2025
I'm a repeat customer and I'll be back
Fourth purchase and I'm certain there will be more! Every one has been a winner - unique personalised gifts delivered very promptly and at very reasonable prices! You will not be disappointed with any of their products.
12. december 2024
Great company
Great company, provided a lovely christmas present. 100% would recommend
14. december 2024
on time and as promissed
8. december 2024
Very helpful on the phone and contacted…
Very helpful on the phone and contacted me about a slight delay with the product I ordered but item has now arrived and I am very pleased with it.
5. december 2024
Besvarelse fra Dust and Things
Hi Joan,
Thank you for taking the time to leave us a review and thank you for your kind words! We really appreciated your patience with this order. I'm so glad to hear it's loved.
Love & thanks,
Martha
Lovely product and great customer service
Ordered a couple of items for friends for Xmas, absolutely lovely products and Rhian and the team were very helpful with any questions I had
12. december 2024
Uopfordret anmeldelse
These little boxes are lovely I had my…
These little boxes are lovely I had my grandchildren’s names put on them but the rest of the box they can paint and decorate themselves.
30. november 2024
A fantastic small company
I’ve been using Dust and Things for many many years now… I don’t have a single family member who isn’t the proud owner of at least 1 engraved coaster, personalised glass, titled cheese board or something else.
Such a fab company and always on the ball with price, quality, communication, accuracy and speed of delivery.
My go to company for a great personalised gift (even if some are just for me).
Thank you to all involved - the designer, engraver, packer etc
Will 100% be ordering again in the future.
Thank you so much.
Adam
(P.s. so glad you’ve gone back to the stamps showing who designed, engraved the items… although I still miss the little picture of the whole small team involved that used to be sent!).
22. november 2024
Repeat purchaser…
Forth time I have purchased this beautiful baby keepsake box. They are gifts for all my nieces and nephew when they are born! They are such a lovely personalised gift, which is always gratefully received. Fantastic product and great seller. Absolutely no hesitation recommending the seller and product to anyone. Perfect 10/10.
7. november 2024
Highly recommend
Very helpful customer service...wanted the size of the wording changed and they were happy to accommodate this request.
Delivered quickly and packaged well, so no damage to items.
Definitely recommend and would use again.
Thank you Dust and Things x
22. oktober 2024
Two keychains arrived broken
Two keychains arrived broken, the metal clasps simply fell off in the envelope. They are unusable.
6. oktober 2024
Besvarelse fra Dust and Things
Hi Joanna,
Thanks for taking the time to leave us a review.
We're so sorry to hear that the keyrings arrived broken, and certainly understand how disappointing this must have been.
I can see we've been in contact directly via email, and I'm happy to see replacements had been created and shipped for you right away.
We do hope this helped resolve this for you, and hope the replacements will be loved.
Kind regards,
Gemma U
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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