Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Se mere
I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer se... Se mere
I ordered a “midnight” Chuug tankard as a gift for a dear friend. It arrived within 2 days of ordering ! Fantastic ! The quality and attention to detail are excellent and I know my friend will be deli... Se mere
Virksomhedsoplysninger
Om Dust and Things
Skrevet af virksomheden
Kontaktoplysninger
Unit 20-23 Withey Court, Western Industrial Estate, CF83 1BF, Caerphilly, Storbritannien
- 03452221501
- support@dustandthings.com
- dustandthings.com
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy ordering
Easy ordering, packaged well and quick delivery, just love these personalised pint glass for birthdays.
Good price not too expensive.
Only sent one item when paid for two
Only sent one item when paid for two. Sent two emails and no reply. Very dissapointing as they was meant to be for a gift.
Fantastic customer service
Fantastic customer service! Martha and the team have been amazing, and the personalised glasses are perfect. Would highly recommend!
My personalised chopping board was stolen but Dust and Things were a HUGE help!
I ordered a personalised chopping board as a wedding gift and had it sent directly to my accommodation near the venue. Just two days before the wedding, I discovered that an Evri courier had stolen it (currently under investigation and police reports). I was devastated, thinking it would be impossible to replace the gift and get it delivered in time.
Thankfully, I spoke with Martha at Dust and Things, who was absolutely incredible. She arranged for a replacement board, fast-tracked the delivery, and ensured it arrived before the wedding. The board looked beautiful, fantastic quality and exactly what I’d hoped for.
Thank you for your professional and caring service. I’m truly grateful for your help and will be recommending and purchasing from you again.
Amazing company who care..
Excellent company, lovely products,
They go the extra mile to ensure you're looked after..
I couldn't speak highly enough of them...
Especially Martha who knows the true essence of exemplar customer service.
ordered engraved glasses for a gift
ordered engraved glasses for a gift, really pleased with them, would use this company again
Good quality and quick delivery
Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged & glass is great quality, with clear, neat lettering. Just what we wanted. Great item and brilliant service. Will definitely use again.
This is the fourth Dust and Things…
This is the fourth Dust and Things memory box I've ordered. They're the perfect gift for so many occasions and everyone who has received one has loved it. I was bought them as gifts and have just shared more.
Everything arrives so quickly , well packaged and perfectly executed. I recommend to everybody!
USES EVRI - AVOID
Uses Evri for delivery. How can you claim Express delivery when using Evri. It took them 5 days to deliver a gift. The event had passed when I received the item, making it useless as I had to buy another.
Not using Dust and Things again purely because of the people they choose to deliver their product.
Not packaged well enough either. A sliver of bubble wrap to protect a fail thin metal container? Absolutely not.
Excellent customer service and quick…
Excellent customer service and quick delivery.
The photo frame was of good quality
Engraved boxes
I bought engraved boxes for my grandchildren, and while the engraving was perfect, the boxes had sharp screw ends which would not be safe for little hands
Our gift turned up with a broken lid…
Our gift turned up with a broken lid unfortunately so I informed Martha and she immediately sent out a new one with a very kind hand written note. Very nice gesture.
Highly recommend this company.
The product arrived damaged and they…
The product arrived damaged and they have not responded to my emails
Nice but damaged/poorly made
The gift is nice and arrived quickly but was not made well and although I have emailed twice I have had no response. Had to give it as was, which means as it’s not properly sealed it won’t be usable for long, which is disappointing as it was a 50th birthday present.
Great product at a great price.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








