Dust and Things Anmeldelser 1.758

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Ordered a personalised wine glass late on a Saturday evening. Received an email on Monday advising the glass had already been created and dispatched. Glass arrived Wednesday - parcel was well packaged... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a product (personalised chopping board) from Dust and Things which when it arrived it had slight damage. I contacted them and within a matter of hours I had an e mail apologising and within... Se mere

Bedømt til 5 ud af 5 stjerner

I loved the item which I ordered but sadly, it didn't work properly. However, after I reported this, I was straight away sent a replacement which is perfect. Excellent and very friendly customer se... Se mere

Bedømt til 5 ud af 5 stjerner

I ordered a “midnight” Chuug tankard as a gift for a dear friend. It arrived within 2 days of ordering ! Fantastic ! The quality and attention to detail are excellent and I know my friend will be deli... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Poor communication

Poor communication. I paid for & ordered 4 items. One arrived. I left a voicemail then sent them an email with NIL response. A week later the other 3 items arrived.

8. september 2024
Dust and Things-logo

Besvarelse fra Dust and Things

Hi Julie,

Thanks for taking the time to leave us a review.

I am sorry to hear of our error with your order. I can see that you had phoned us while our workshop had been closed over the weekend and had then sent us an email on the 16th September at 1:17pm explaining the issue.

We had responded to your email on the 17th September at 10:09am to apologise for the error with your order and to advise that we had arranged for replacements to be created and dispatched from our workshop that same day.

I am pleased to hear that the replacements arrived safely.

Kind regards
Gemma G

Bedømt til 5 ud af 5 stjerner

The item I ordered surpassed expectations

The item I ordered arrived very quickly after order was placed, and it surpassed my expectations. I had entered the wording I wanted used on the planter I ordered, but not the actual font to be used, and the team did a great job selecting one that reflected the meaning or the words. I would definitely recommend this company to friends and family.

4. september 2024
Bedømt til 3 ud af 5 stjerner

Disappointed

Disappointed. Where is my nice Blue gift bag? I received an insipid beige colour one that is not shown in the pictures on the website? The wood mug itself is nice however, one of the metal coins is slightly marked, so it feels mass produced and not as luxury as the website portrays. I won't be ordering anymore as gifts for £60!

3. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic

Gemma was very helpful and wonderful My order was competed and ready to collect within 24 hrs nothing was too much trouble . Fantastic product , amazing company and customer service . Not the first time to have made a purchase and can’t recommend highly enough x

8. august 2024
Bedømt til 5 ud af 5 stjerner

Dust and Things - always delivers!

Dust and Things have an extensive range of high-quality gifts for all ages, many able to be personalised, making the gift extra special.

Further, Dust and Things process all orders extremely quickly with fast delivery/delivery updates.

With professional, friendly Customer Service (thank you, Gemma G and Gemma U - truly gems, pardon the pun!), Dust and Things is highly recommended for both their remarkable product range and reliability.

22. juli 2024
Bedømt til 3 ud af 5 stjerner

A long disappointing wait.

I waited a month to receive it which was then delivered by Evri, who had the gaul to place a sticker on the box indicating next day delivery!!!
Granted it's a very attractive item however, the rope handle isn't large enough to hold properly.
I'm a little disappointed to be honest.

2. august 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great gift

Bought as a gift for my Dad's birthday, good price for the quality, a really lovely thing! It arrived quicker than expected as well. My partner had his eye on it so have had to order him one as well!

23. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Love it !

Received my Dusk Tankard today only 3-4 days after ordering . Not sure what the point of the bag is but I guess it’s a nice touch for delivery . However I’m now on my third pint from it and really like it . It’s big and chunky and well made but not heavy . It’ll probably end up hanging in my local pub so I don’t have to remember to take it with me where I’m sure it will receive many compliments .

12. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

FANTASTIC customer service!

FANTASTIC customer service!
My phone autofilled the wrong email address (my fault) so when I didn’t get a confirmation I got in touch and they instantly corrected everything and the item was sent very quickly.
The product is amazing! Perfect in every way. Thank you.

11. juli 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Beautiful, but simply impractical

It took a little longer than expected to arrive, but I was not disappointed with how beautiful it looked. Sadly, it is quite impractical for an actual beer mug. The rope is too tight, making it hard to hold (for big hands at least), and the metal does not get close enough to the lip of the edge to make drinking practical.

An expensive paperweight/gimmick.

8. juli 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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