CuriosityStream Anmeldelser 844

Tip top customer service, it feels like they do value your custom unlike a lot of other companies.

I didn't mean to download this app but I got in touch with them and were so helpful and understanding and sorted it out straight away very good service

I'm so happy to have had the help from Curiosity's quick and friendly service. My questions were answered, problems solved, and I've come away with enough respect for the customer service that I might actually stay with the service in the future. I believe this kind of customer service help is deserves business, and as much as I'm able, I'll bring mine here. I sincerely appreciate the help!

Great programs, fantastic customer service!

Their email response was timely. I was able to fix the problem I was encountering by myself but I appreciate their support.

Amazing app! Underrated app for very less money. Excellent customer service as well. If someone wants to see only science and documentaries , this is the best. Way better than Netflix and Amazon prime etc

set up my account years ago , not using it for while but find out they taking money from my account !! was trying to cancel service , delete button not working, any and I'm not able cancel subscription even with app on my phone. I did set up account on their web page and they sending me to google for cancelation, don't give them your debit card details because you will be sorry

⭐⭐☆☆☆
Curiosity Stream bietet hochwertige Dokumentationen mit Fokus auf Wissenschaft und Geschichte — genau mein Stil.
Leider ist der Einstieg für neue Nutzer wenig einladend:

Keine Vorschau-Clips oder Trailer ohne Anmeldung

Sofortige Paywall, ohne Möglichkeit zum Reinschnuppern

Keine frei zugängliche „Entdecker-Kollektion“

Im Vergleich zu Plattformen wie arte.tv, YouTube oder Netflix, die zumindest Trailer oder ausgewählte Inhalte ohne Registrierung anbieten, wirkt Curiosity Stream unnötig verschlossen.

Vorschläge zur Verbesserung:

Gastmodus mit begrenztem Zugriff

„Pay What You Want“-Modell für den ersten Monat

Modulare Abo-Optionen nach Themen

Wer Neugier fördern will, sollte den ersten Schritt nicht vom Nutzer verlangen — sondern selbst einen machen.

I had a positive experience with KD Rivera!
100% great customer service!
Very polite and helpful

Over here in Portland OR, I’ve enjoyed C-Stream for years, until access “went bad” abt a year ago. I tho’t: let’s try once more, reached Jessa, yestdy’s angel in the flesh, funny and smart!; worked with me for an hour until system finally, reluctantly accepted “sign-on.” I’m thrilled w/ your great programming (paid for all along) again available, and oh-so-grateful for ONE of my cyber problems checked off the list. I now count Jessa as a personal friend (alas, 3000 miles apart). She more than deserves the laurel crown!

Our son with dyslexia made good use of the docs on Curiosity. But when he stopped relying solely on this source he wanted to cancel the service and couldn’t recall how he’d signed up. Bernadette was very helpful making this change for him.

amazing customer service! i asked for a refund on subscription renewal charged yesterday because i dont even remember signing up for this service, and they quickly initiated a full refund, little questions asked. very much appreciated.

I needed to cancel my plan BECAUSE I have too many apps. all demanding money from me. I need to pair down a bit. You were very helpful and understanding and I appreciate you very much. I may RETURN later on.

One of my monitoring services noticed that I had a purchase at CuriosityStream that I didn't recognize. I contacted them and talked to Nikka, who was on it immediately. She was really professional and friendly and got things worked out right away. I was really pleased with the customer service; thanks, Nikka!

My husband accidently subscribed to CuriosityStream, not knowing what the app was about while we were on vacation. When we got back and i saw this charge on our account, I immediately called and spoke with Nikka to see if she could help with the cancellation and refund for the subscription. She understood my concern and immediately took care of this for us. She was very professional, kind and did not hesitate to complete my request with a follow-up email to confirm cancellation and refund.
Thank You Nikka

I LOVE CuriosityStream. For $3.99/mo I get tons of interesting and well-done documentaries - science, history, nature, and they always have new content. I'm always excited about what there is to find. Also, they have many excellent short-version shows (20 minutes) like Breakthrough. Wonderful!

After mistakingly signing up to Curiosity instead of another streaming service I contacted them and had a quick response from Bernadett and my refund is in progress now.

Chat desk with a question and a request
Nikka was professional and efficient in handling my request. Indicated she needed to consult with her team about my request. She responded by email within the hour. Now that's service!

Great streaming service and an even better customer support service.
I had a billing query and so I contacted Curiosity Stream via their online chat. The customer support person was able to sort out the billing issue immediately.