CuriosityStream Anmeldelser 844

Nikka was attentive and helpful. She solved my problem quickly. Thank you.

I had an issue with an old email I used when I originally signed up for CS. An email got a quick response & corrected my problem. Well done!

My problem was resolved quickly, and Nikka, from the help desk was cheerful, communicated clearly, and took care of things.

Curiosity Stream has a lot of great content, and some of the best customer service out there. I highly recommend!

I subscribed to Curiosity by mistake when I was exploring willow TV website.
During my chat with Jessa M I explained to her about the problem. She understood the issue and gave an immediate resolution.to cancel the subscription and refund the amount . I got the refund credited to my bank within a week. It was a wonderful experience to have dealt with an efficient customer care executive .

Jessa M. with whom I had a conversation on the chat, was very kind snd helpfull and as thorough in her reply as in her follow up.
A very nice exsperience.

Very considerate customer care staff (especially Jessa M).

Got an annual subscription at a great deal.

Aira Mae Castanares is amazing! She is professional, easy to communicate with, and quickly to resolve my request.
She is so awesome, I went into Curiosity and watched "Living with Lions" which touched me deeply. I could not find the year it was created, yet what struck me to my core, is the excitement and joy the children experienced when the received the "lights" to use to save their herd from the lions and the lions from being hunted." You would never see that in this country, though I have a niece that responded equally at 6 years old when she realized that her trip to California included a 2 day experience at Disneyland. Now 15, she still has this depth of gratitude that you seldom see in children these days. The length that these children went to in order to protect the lions was magical.
With all that said, I am considering either reinstating my annual subscription or speaking to her mother to fund it for Journey.
So grateful to Aira. Please thank her again for me! Christie. ✨💜

So nice to have a kind lady sort out my silly mistake so quickly and easily.

Wonderfull service

Thanks

Very friendly cutomer service for a great channel. After watching this 'high quality" production, I will not subscribe to any other VIDEO channel. The cutomer service is great, they are generous too.

Amazing service and product. Glad I can help support getting good content out in the world. When I had an issue, support was great. They went above and beyond to resolve my issue.

I was having trouble updating my email address using the normal procedure but customer service took care of the problem. BTW I love the content on this streaming channel! Thanks!

The agent was totally understanding of my difficulty with technology, was not in a hurry and explained everything to me so that I could understand it. Curiosity Stream is a fantastic service and I have enjoyed it and learned so much from it. Thank you for Curiosity Stream.

I accidently paid for a year subscription thinking it was a bundle with another service. I contacted customer support on there live chat and was greeted with Nikka who was supper helpful, understanding, and was clear in communicating the problem. I was issued a full refund within minutes of the mistake. Top notch customer service. Thankyou Nikka!

Jessa helped me change my email address. She was wonderful and encouraging.

I needed assistance with something that wasn't working as expected on the website and Jessa M. was brilliant in assisting -- most helpful and pleasant and clear. Appreciated!

Great support staff! I needed to cancel due to lifestyle change on my part. CS continues to be a great service, but I can't take advantage of it anymore. I asked for clarification and Jessa M. was my guide. She was prompt, courteous, and professional. I braced myself for the usual nightmare of double-talk and delays, but none of that. She cut to the chase and provided fabulous support throughout the process. She's a great example of how customer service should be!

Bernadette, who was the customer service person who helped me was awesome. I had a string of several questions and she was right on target every time!

Curiosity Stream is a awesome service with loads of great content favorable for family and children.

Curiosity Stream is an incredible platform filled with high-quality documentaries that make learning truly exciting. The content is informative, beautifully produced, and covers a wide range of fascinating topics. It’s the perfect destination for anyone who loves exploring science, history, and the wonders of our world — definitely a five-star experience! 🌟🌟🌟🌟🌟