Creature Comforts Anmeldelser 

270
•
TrustScore 4.5 ud af 5

4,7

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

State of the art veterinary practice. No ringing of phones spa like reception calming atmosphere for your pets so stress free. For a subscription of £20 per month which includes unlimited consultation... Se mere

Bedømt til 4 ud af 5 stjerner

A truly caring vets practice. My knuffel is calm and chilled there with no panicking or playing up. The staff are very pet centred but also care about the owner too. They are wheelchair accessi... Se mere

Bedømt til 5 ud af 5 stjerner

Creature Comforts in Balham have been so kind and professional. As a result, my chinchilla is improving and her condition has gone from palliative care to long term management. I've had some very bad... Se mere

Bedømt til 5 ud af 5 stjerner

I recently joined on the recommendation of a friend, and took my dog Dylan for his initial welcome assessment I was struck by how clean, professional and welcoming the place is Jess, the vet... Se mere

Virksomhedsoplysninger

  1. Dyrlæge
  2. også i
  3. Dyrlægevagt

Skrevet af virksomheden

Creature Comforts is a new kind of vet clinic, taking care of dogs, cats and rabbits in London and the home counties. We're rebuilding vet care from the ground up - with same or next-day appointments, personal relationships, calming clinics, and instant bookings and live chat through our app, 7 days a week. Our pricing is transparent and always shared upfront for complete peace of mind. Our vet clinics offer everything from routine check-ups and preventative care, to medical investigations like x-rays and ultrasounds, to dentistry and a full range of on-site surgeries. Spots are limited to guarantee members the attention they deserve - reserve your pet's place today. Our vet team can’t wait to get to know you and your pet.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

270 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 77 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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4,7

Alle anmeldelser

(270)

248 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Great experience

Great experience. I recently moved my 11 year old cockapoo from a different vet as they had relocated. He had his first check up and the Vet was great him, even let him check his teeth which he had never done at our previous vets. The surgery itself is also great, feels like your waiting in a hotel
Lobby rather than a vet surgery, and the doggy/cat treat station was a great added extra. Would definitely recommend to anyone looking for a new Vet

18. september 2026
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Bedømt til 5 ud af 5 stjerner

Great care trustworthy over profit

We took both our cats to the Beckenham branch recently. We were really impressed with the standard of care from the reception staff right through to the vet etc. Booking appointments is easy and the monthly plan is both affordable and comprehensive. It was lovely to be made a nice coffee on arrival and be greeted by smiling staff. The vet was gentle with my cats and didnt rush through the appointment. I felt that I could trust her and would happily take the cats there in future. Its a good location for us too. We have had experienced vets that seem very much about money/profit over care and this company doesnt seem like that at all. I would definitely recommend

3. oktober 2026
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Bedømt til 5 ud af 5 stjerner

Your fur babies will thank you…..

There is no doubt that that veterinary care is expensive. However, the membership system at Creature Comforts is a positive step forward in making care achievable. Combine that with exemplary service, compassion, and proactive relationship building by the care team, and you’ll find that not only can you afford to care for your fur babies, but you’ll feel that you and your pet aren’t just income generation options. All hail Creature Comforts, the best thing in veterinary care for a very long time! If you’re not a member, I suggest you pick up the phone now!

10. oktober 2026
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Bedømt til 4 ud af 5 stjerner

A truly caring vets practice

A truly caring vets practice. My knuffel is calm and chilled there with no panicking or playing up. The staff are very pet centred but also care about the owner too.

They are wheelchair accessible, with an accessible toilet. Nothing is too much for them.

I would recommend this to anyone with a pet.

6. oktober 2026
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Bedømt til 5 ud af 5 stjerner

What an amazing vet practice to entrust…

What an amazing vet practice to entrust our lovely Rottweiler Lily.
Since we signed up with them, from Lily Neutering, to getting her booster or even just a visit to see her favourite Vet Kate, it has been very good.
Quite a breath of fresh air having a vet practice that really cares about our precious Lily. I highly recommend Creature Comfort in Barnet. Quite a drive for us but it is always worth the visit.
What a bonus being able to have a cup of tea while we wait and most of all the treats and tennis balls for Lily!! Such an treat before after getting a great service from all the helpful staff.

5. oktober 2026
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Bedømt til 5 ud af 5 stjerner

⭐⭐⭐⭐

⭐⭐⭐⭐
I cannot recommend Creature Comforts highly enough. From the lovely reception team to the vets, everyone is warm, welcoming and genuinely caring. They take the time to get to know each animal individually, and you can feel confident that your pet is in safe, capable and caring hands.
A very special thank you to Barry for the care, kindness and reassurance he has shown Richie it has meant so much to me. ❤️ And a huge thank you to Emma, the wonderful receptionists and the entire team for always making us feel so welcome.
As someone who works professionally with animals, trust is extremely important to me when choosing who I recommend to my own clients and friends. Creature Comforts is somewhere I feel genuinely confident recommending.
Thank you ..Barry .. Emma and the whole team for everything you do 🐾❤️

2. oktober 2026
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Bedømt til 5 ud af 5 stjerner

they care!

great vet near us! they really take care!! they just need to stop giving out tennis balls to the dogs - they aren't good for their teeth

14. januar 2026
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Bedømt til 1 ud af 5 stjerner

THINGS THEY DON’T TELL YOU!!!!

This vet subscription services needs to be studied as the manipulation of hidden charges which are not informed at time of signed agreement is unacceptable for a veteran service provider knowing the fact you sign NEW customers up to your services without informing them, that they are signing into a 12months contact which you’re NOT allowed to leave because you signed to stay with the vets for a minimum of 12 months as you have to pay £75 vet consultation, £65 cancellation fee also £20PCM until you 12 months is up so if you have 3 months left that’s another £60 so to cancel a £240 yearly subscription (paid monthly) they charge you £200 to exit the contract and this is acceptable for a vet service provider and I can tell you this for sure these charges and clause was not implemented at the time of sign up as I wouldn’t continue with the application. IF YOU WANT TO USE THEM ASK ALL QUESTIONS REGARDING FEES AND CANCELLATIONS.

29. september 2026
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Bedømt til 5 ud af 5 stjerner

Great expert service and advice nothing…

Great expert service and advice nothing was too much trouble for my poorly dog. Vet even called me to ask how he was even though he was booked in for a follow up appointment. Very professional and caring staff I would highly recommend. Saved a fortune on vets fees as the subscription is only £20 a month he had 6 visits that would have cost minimum £400 for the consultation alone.

17. september 2026
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Besvarelse fra Creature Comforts

Thanks so much for your review. It's lovely to hear you felt so supported - the aftercare is just as important as the appointment for us. We're glad to hear you've saved some money with your membership too! See you again soon.

Bedømt til 5 ud af 5 stjerner

This vets in beckenham is

This vets in beckenham is. Absolutely lovely. All the staff are lovely and friendly and welcoming. The vets and reception staff are very good. Would recommend creature comforts.

21. september 2026
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Besvarelse fra Creature Comforts

Thanks so much, Esther! Our Beckenham team will be thrilled to hear you had such a great experience. See you again soon.

Bedømt til 1 ud af 5 stjerner

Montly flea and warming treatment …

All dog owners be careful what your Vet is prescribing to your pet! What I mean exactly is your pets monthly flea and warming treatment Simparica Trio. Nobody warns you about short or long term health implications that carries with regular intake. Don't listen to Vet that it will keep your pet safe, on the contrary it can make them very ill and needing Neurological treatment for the rest of their lives. Nobody warns us about long term health risks after taking monthly Simparica Trio risk of developing seizures in healthy dogs, general deterioration of Neurological health like muscle weakness, falls, loss of balance, withdrawal, lethargy, anxiety, depression, mood changes, aggression, loss of appetite which leads to anorexia in dogs. Please, please before administering any drug to your dog do your own research dont trust blindly anyone, just because certain people go into a Veterinary profession it doesn't mean they have your pwts best interest at their heart, some are driven by greed and financial gains only!

12. september 2026
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Besvarelse fra Creature Comforts

Thank you for sharing your concerns - we take them seriously, and we're glad our Clinical Director and Practice Manager were able to speak with you directly. Thanks again, and we wish you and your dog all the best.

Bedømt til 5 ud af 5 stjerner

Very friendly staff

Very friendly staff, great with my dog. They delt with my dogs problem which cleared up in the 5 days they had said it would.

24. august 2026
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Besvarelse fra Creature Comforts

Thanks so much, Steven. We're so glad your dog's doing better, and we're here if you need anything else!

Bedømt til 5 ud af 5 stjerner

I joined creature comforts in may

I joined creature comforts in may , for my dog blue, she had a blocked anal gland, which was swollen and looked quite painful, overnight it burst , she had painkillers and antibiotics no pills , liquid medication much easier to give her , she is fine now and loves the vet now, probably because she gets a little treat and I get a coffee, I was very worried for her but they sorted everything for her, won’t go anywhere else now wonderful place.

24. august 2026
Uopfordret anmeldelse
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Besvarelse fra Creature Comforts

Thanks so much, Steven. We're so glad we were able to help, and if you need anything else you know where we'll be!

Bedømt til 5 ud af 5 stjerner

Ellie & Creature Comforts

My glorious cockapoo , Ellie , is a gorgeous, gregarious little madam and her only worry was when she had to go to the vet …… and then Creature Comforts arrived in Chiswick !!!! Even when she had a minor surgery ( due to her foot being hurt whilst running ) she went willingly into the surgery for a small ‘repair job’. The staff are all lovely and helpful and very aware of how much us owners depend on them too !! Cannot rate them highly enough !!

3. september 2026
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Besvarelse fra Creature Comforts

Thanks so much for your kind review. We absolutely adore Ellie and will continue to make sure she gets the best care possible! See you both again soon.

Bedømt til 5 ud af 5 stjerner

First visit

My first experience with Creature Comforts Beckenham was very positive. The facilities are clean and welcoming, the vet and receptionist were very friendly and I received some good advice.

2. september 2026
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Besvarelse fra Creature Comforts

Thanks so much, Louise! Our Beckenham team will be thrilled to hear this, and look forward to seeing you again soon.

Bedømt til 5 ud af 5 stjerner

Super friendly

Super friendly, our dog was very much at ease.
Had a thorough check up, followed by treats.
Very impressive surgery, so pleased that they opened in Beckenham.

2. september 2026
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Besvarelse fra Creature Comforts

Thank you so much for your review. It means so much to know your pup was comfortable, and we hope they enjoyed the treats!

Bedømt til 5 ud af 5 stjerner

Pet-centric vet care

Pet-centric vet care - shouldn't be all that complicated but amazing how hard it can be to find. the all-female crew at Creature Comforts Chsiwick are great - they genuinely care and are welcoming to the pets and have a great team spirit.

29. maj 2026
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Besvarelse fra Creature Comforts

Thanks so much for your wonderful review. Our Chiswick team will be over the moon to hear you've felt so well looked after! See you again soon.

Bedømt til 5 ud af 5 stjerner

Happy dog

The staff here are always kind and caring.The ambiance of the place is wonderful.My daughter likened it to a health spa for pets.

1. august 2026
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Besvarelse fra Creature Comforts

Thanks so much for your kind review - we aim to make our clinics as calm and comfortable as possible so we're thrilled to hear you enjoyed your visit! See you again soon.

Bedømt til 5 ud af 5 stjerner

Highly recommended

Brought my dog in for surgery and from start to finish I was very pleased with the service provided. The ladies were so kind and helpful and I felt safe leaving my pup in their care, the areas are very clean and well kept I couldn’t recommend this place enough! Thank you ♥️

10. september 2026
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Besvarelse fra Creature Comforts

Thanks so much for your review, Anna. It's great to hear your entire experience was so positive. We know how important it is to feel reassured when your pet's with us for treatment, so we're glad you felt this from us! Thanks again and we'll see you soon.

Bedømt til 5 ud af 5 stjerner

Creature Comforts are the Best i know

we have been with Creature Comforts for quite some time now and would recommend them to any of our friends and family and have done. always had very friendly and helpful staff always greeted with a smile . they take the time to get to know you and your pets .
they are good value for money too

17. marts 2026
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Besvarelse fra Creature Comforts

Thanks so much, Joan. We've loved getting to know you and it means the world to have had you with us for so long. See you soon!

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