Cover My Furniture Anmeldelser 

Excellent customer service by phone and email and general communication
Very pleased with covers which fit well and seem well made
New covers arrived in about 2 weeks which was impressive.

Really pleased with service & my new cover for my large sofa.
The cover fits perfectly & the detail piping really makes the sofa look fabulous.

Excellent communication and customer service from the start. I had to ring up to request something and nothing was too much trouble, really friendly and helpful. I was only ordering a footstool cover but was treated like I'd ordered something costing hundreds. When the cover arrived it was perfect, both look and fit. Cracking British company I would recommend every time. Thank you!

Received promo email offer for WEB deal which wording was not clear "excluded" manual orders.
No manual order pages on WEB site that allows orders to be placed hence No deal and No information on process, No clarity on what happens to own covers as sent for copying if you want returning, you must ASK for them back or you loose! No prices until quote arrived, you are also charged additional £10.00 P&P for sending own covers, also Not mentioned on website, hence No transparency.
A lot of communication/emails later which were efficiently handled by Tanya, however all the above could have been avoided with a more informative website. New covers marginally smaller so cushions do not stay flat, however this may settle with time and use. My personal customer journey did not feel easy and Not great value for money at £202.00 paid.

Very happy with my covers. Revitalised my Laura Ashley suite at a fraction of the cost of buying a new one. Great service, good communication and quick turn around.

We bought a new caravan and had no choice on the seating, it was like 'false leather' which in the heat means that you stick to them. I have used 'cover my furniture' before so I contacted them. My big issue was that we live in Europe so obviously no one could come and measure our cushions. We have been in constant communication with Tanya, we measured our cushions, paid and waited. They came to our daughters house while we were in the UK and we brought them home. Having fitted them they are beautiful, we are so pleased. Lovely, helpful staff, beautiful workmanship, would recommend them to everyone.
Chris Kettle
Luxembourg

Terrific service. Very communicative. Very helpful with material, shade etc. Kept informed of progress. Cover arrived in wonderful box (with resewn old cover too!). Fitted like a glove and looks lovely.

My problem was 3 Tetrad sofas that are all 15 to 20 years old and 4 cats who had reduced them to rather more shabby than chic! Desparate not to add to landfill and, having decided that recovering them was beyond my skills, I started to look around. I found Cover my Furniture quite quickly but, it took me many months to decide to take the plunge and to chose the fabric from the many options. Once I had decided, however, and got in touch with Tanya, the process could not have been more straightforward, even with a special request that I had. As other reviewers have said, customer service is exceptional. My covers have arrived today (earlier than I thought) and, I am thrilled. They really have made my sofas look like new and, being able to order throws in the same material to protect them from the cats is a great idea. The quality of the material is much better than my original covers - here's to another 20 years of use!

I don't think I have ever received such efficient service, and ending with a quality product. Prompt replies, detailed answers to specific questions, immediate dispatch of samples, and the final order completed and received in half the time they allowed for. If other companies, large and small, could follow the example of 'Cover', we would be leading the world!!

Great service received from Cover my Furniture when we got some replacement cushion covers made for our sofa. Super quality and fit is perfect. Most impressive was how the company dealt with a slight mistake in fulfilling our order - new covers were made and dispatched in just a couple of days without any quibble. Many larger companies could take note of this great customer service.

Great service, great product, great price!

Excellent service from start to finish. I had a couple of questions once I had ordered and these were answered quickly. Fab workmanship of the covers and very pleased with them, I may even order a second set. Great environmentally friendly packaging to!!

We are delighted with the new covers which have transformed a good but very tired Multiyork chair and two sofas.
The fit and quality are excellent and the customer service could not have been better.

The firm had my photos and measurements for the same chairs covered by them ten years ago. Impressive. Very pleased with service and quality of product. History repeating itself.

Excellent service. Communication was first rate. I am very pleased with the quality and finish of the covers. The only downside is that the covers were despatched without checking that there was anyone at home to receive them. As I had ordered inserts for a settee and 2 chairs, as well as covers, it was an extremely large order. This meant that it was outside my front door for 3 days until I came home. Not ideal.

Excellent service, quality product, good match to existing covers. Courteous and helpful team.

Wonderful customer service, quality covers and made in the uk! What could be better? Nothing…..I e had the best service! Excellent!

The covers are expensive in comparison with new furniture, however I am very pleased with my new covers my settees are 40 years old but now look like new, the covers are very well-made and high-quality and I would have no problem with recommending them

This company was a pleasure to deal with. They kept me well informed throughout, providing a personal service. Their instructions were clear and the product itself is fantastic. I'm really pleased with the result and thoroughly recommend them.

Very pleased with our sofa cushion cover. Well made and a great fit. Identical in design to our old, worn out sofa cover. Efficient and professional service. Very quick to respond to my questions. This is how Customer Services should be and a lot of companies could learn a few lessons from this company. Nothing but good things to say.