AVOID, SCAMMER COMPANY. TrustPilot doesn't allow zero stars. Covers don't fit, despite ordering the correct sizes, stupid foam packers keep popping out and I hurt my back turning a 3 seater sofa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought 2 sofa covers which stated they were 100% waterproof. I have an elderly dog who has accidents. I wanted something waterproof to protect my sofa, They aren't waterproof, they're not even water r... Se mere
Straight forward process. Measured my sofa's and although I haven't fitted them yet. The one I've tried appears to fit perfectly. Really pleased and have already recommended to a friend. Good qual... Se mere
I was excited when ordering 2 sofa covers to get new look sofas. However they send the wrong colours I was skeptical to whether they’d change them or even respond. They went above abs beyond to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
New covers can instantly enhance the style of your interior! Using only the best materials, our covers are lightweight, sturdy and durable.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Useless dont reply to urgent emails no…
Useless dont reply to urgent emails no link to facebook
Not Oz based company and poor customer service
Response from company on package that is delayed by 1.5 months on recieving package and still not recieved - "We cannot provide an exact delivery date as this responsibility lies with the shipping carrier. However, you can follow up directly with YunExpress regarding your order by reaching out to them through their website"
The covers that I purchased do not fit…
The covers that I purchased do not fit my sofa or chairs at all. I have tried to contact the company to get a returns lable for a refund and nobody will email me. They will not answer Facebook messages or emails. It looks like I have wasted £200 of my money on these covers.
I really am not happy about it at all.
Okay
I tried to make contact with the company multiple times regarding the delivery of my item but was met with radio silence. Poor customer service. The material of the sofa cover is good but the foam sticks pop out from their places when we sit on the sofa, making them useless.
Covers didn't fit well
Covers didn't fit well. Didn't like the quality so sent back. Cost £15 delivery + £29 customs duties to return. I got a refund of the order cost of £105 however out of pocket £44 for return. Don't buy unless you are certain you want to keep the covers!
I returned sofa covers because I just…
I returned sofa covers because I just didn't like the way they fitted. Was offered a free exchange but I refused. Had to pay for return myself £15 delivery using courier service however I had to pay £29 customs tax duties on top. Not good when order was only £105 in the first. Be warned if you don't want the product or it's replacement then buyer beware you end up spending £44 for absolutely nothing (postage + customs). Customer services replied to all my emails and I have no problem with the company however I just didn't know the cost to return the order would cost so much
Good communications when things went…
Good communications when things went wrong! (My fault ,not theirs) generously sent another cover!
Reasonable covers, Good service.
Our first set of covers were not as we expected, not a quality issue, but pattern!
Customer services did however replace with another set at their expense, with something we liked. The covers fitted well as expected and looked good. Delivery time was fairly good too.
As a summary, after initial issue we were left happy with our purchase, and their customer services help I can't fault.
So all good in the end.
Good quality covers
Helpfull team if you have any issues. Decent quality of the products. Prices are not exaggerated.
Quite good material but being burgundy…
Quite good material but being burgundy it looks really bad having white zips!! Black zips would be much better. Totally spoils the look.
Before I Bought my sofa covers I was a…
Before I Bought my sofa covers I was a bit not sure. So I bought in two lots just to see how it would look.
But I was soo impressed with my first order it was amazing and stretched out a lot and cover my sofa nicely. so I went ahead and ordered the remaining one..
I have no regrets and I would recommend. Happy customer. Get a size up just to have plenty of room.
Looks alright as a temporary measure
Fabric thin but seems robust. I have a simple 3 seater chesterfield and the foam rolls keep popping out so guess it's a tight fit, but a more elaborate sofa eg with separate cushion making the base deeper might have trouble.
Late delivery
It was not delivered within the days specified on your site and as a result the sofa cover was delivered after the event I ordered it for had passed. When I contacted the company when it wasn’t delivered on time the company gave me a delivery time different from what was on the site as at the time I placed the order.
Not a good fit at all.
I received exactly what was described…
I received exactly what was described on line and on time. The quality and especially the texture is better than I anticipated. It’s soft and smooth to touch making it feel luxurious!!
I had to play around fitting the covers to get the perfect fit. All in all a very happy customer💫
The product was delivered on time and…
The product was delivered on time and in good shape
The covers are exactly as they appear…
The covers are exactly as they appear on the website and look really good. They were delivered quickly and were well packaged. I would highly recommend them.
Didn’t work for my type of sofa
Sofa cover fitting process may suit some sofas, but mine had loose seat and back cushions that made securing the cover with the foam tubes impractical they just pop out, the sofa needs to be tipped on its back to pull the draw strings tight underneath the sofa so my cushions wouldn’t keep in place. I was offered another design foc but the same fitting process but that was not a solution to the problem so I requested a returns label, I then found it had to be returned to France, undamaged in the original packaging, with proof of delivery at my expense, with the original invoice. This would have cost about as much as the refund would be worth, assuming they accepted the cover as undamaged and in original packaging. As it is a big floppy fit which you have to pull tight and secure with the foam tubes, I opted to keep it as a decorating dust and splash cover. I should have looked closer when purchasing as I hadn’t realised they were from a warehouse in France and also read other reviews which I suggest you do and then make your own mind up!
I was ripped off by this company the…
I was ripped off by this company the quality is poor and they took an additional unauthorised payment out from me to which customer service has not refunded me yet! DO NOT BUY FROM THEM.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








