Lumvelle Anmeldelser 14

TrustScore 2 ud af 5

1,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere


Kontaktoplysninger

1,9

Under middel

TrustScore 2 ud af 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 69 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 1 ud af 5 stjerner

Seems to be a direct ripoff Company with no product.

First of all they put a second order onto my initial order at a cost of 50% over what the original item cost - and this was after the payment appeared to all be done. Then no show, not only of the item, but the courier still doesn't appear to have been handed it. It seems they may also be lying about where it's coming from. Also, their Paypal page struck me as very dodgy since it didn't do the usual of wanting my fingerprint but instead wanted access through my password (which I long ago forgot, thankfully). Looks like fraud on every level. AVOID!

15. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

First off did anyone that ordered ever…

First off did anyone that ordered ever get there products , im just curious. Yeah these guy ard though some tricky website gorillas, the problem is the checkout , you order then at the checkout option ot appears your skipping over the other Branded products there reccommending , and that's hie you get tricked of because on a normal checkout button with more things there shooting at you to buy it would say skip, checkout , no this one just has you thinking your skipping and they charged my bank fir 4 separate purchase and I only could afford one , so now 132.00 on there products and 75 dollars in overdraft fees so 200 they got me for , I xertaintely can't afford that. So question is is there a chance ill get my order at least , god only knows. But the web page is trickery and it all should have went on one order. If I got scammed so be it , but ill never regret saying you are the worms , if this is a scam and maybe you should consider getting yoyf own little and take it all in one dose, because this is what Para- sites do , but ill hold out hope that my order eill come and I'll get my order at least. I will find YOU, if not . Good Day , guess ill use my wires for phishing !

14. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Zero star

Zero star.
Based in third world country somewhere. With keyboard wariors creating fake websites. Once this goes down, theyll create a new one.
Scum bags!

15. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scammers

Unfortunately, I didn't read the reviews until after I got scammed. They did the same thing to me -- I ordered 3 items and they added another 3 on the order, tripling the cost. Fortunately, I called my credit card company and cancelled the payments -- they made 4 separate payments!!! Will be more careful from now on and read reviews before I order!!!

12. juni 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hello,

Thank you for reaching out and explaining your concerns. We completely understand your frustration and appreciate the opportunity to clarify.

We’d like to reassure you that we do not automatically add items or upgrade shipping to any order. Any additional items (such as add-ons) or expedited shipping options can only be added if they are selected during checkout. It’s possible that these options may have been selected unintentionally while placing the order, which can happen, especially on mobile devices.

Please email us to hello@lumvelle.com so we can get this sorter for you.

Bedømt til 1 ud af 5 stjerner

This website is shocking

This website is shocking, I ended up paying $180 NZ dollars when I only wanted to buy one thing after I'd bought it it kept adding things when I thought I was going to the checkout. I've tried contacting them 3 times no reply. Now I'm out of pocket. Very distressing. SCAM DO NOT BUY FROM THIS COMPANY

12. juni 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hello,

Thank you for reaching out and explaining your concerns. We completely understand your frustration and appreciate the opportunity to clarify.

We’d like to reassure you that we do not automatically add items or upgrade shipping to any order. Any additional items (such as add-ons) or expedited shipping options can only be added if they are selected during checkout. It’s possible that these options may have been selected unintentionally while placing the order, which can happen, especially on mobile devices.

Please email us to hello@lumvelle.com so we can get this sorter for you.

Bedømt til 1 ud af 5 stjerner

Real REAL SMART to read the…

Real REAL SMART to read the reviews...Good writing to talk about it, was interested THEN I looked at the Reviews. ALL ONE STAR~!!! Thank you God for the smarts to looks at this products reviews~!!!~ Trying to seduce people into purchasing this is going to be some very bad karma for the people scamming this product to others. 10 to 1 it's some foreign SCAM. And it IS a SCAM~!!! Don't Buy!!!

2. juni 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hi there,

Thank you for taking the time to share your thoughts — we genuinely appreciate feedback, even when it's critical.

We do want to respectfully address a few things. Lumvelle is a real, legitimate brand with real customers who have experienced real results. Our formula is made with wild-harvested, natural herbal ingredients, produced in a GMP-certified facility, and backed by third-party lab testing for purity and quality. Every order is also protected by a 60-day money-back guarantee — something no scam operation would offer.

We understand that skepticism is healthy, especially online, and we never want anyone to feel pressured into a purchase. That's exactly why we stand behind our product with a full satisfaction guarantee — so customers can try it completely risk-free.

If you ever have a genuine concern about an order or experience, our customer support team is always available and happy to make things right. We'd hate for misinformation to prevent someone from finding a solution that could genuinely help them.

Bedømt til 1 ud af 5 stjerner

Read the reviews-- no one is happy about this company!

thanks to these reviews, I stopped short of ordering when I realized they don't accept Paypal. The reason people want to use Paypal is because there is a dispute process you can do online. My bank does not allow me to dispute a credit card charge online, so when I order online, I prefer Paypal. The fact that this company has no customer service and no email is suspicious as all get-out. I found the shopping cart added product automatically and I knew that I wasn't going to be able to get an accurate idea of what I'm charged, until I see the receipt. By then it's too late, there's no way to cancel and you'd have to go thru the trouble of dealing with your bank for a charge-back. NO THANKS!! So thanks to everyone who submitted reviews!!

10. juni 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hi there,

Thank you for taking the time to share your experience — we genuinely value this kind of feedback as it helps us improve.

We'd like to address your concerns directly:

On payment options: While we don't currently offer PayPal, we do accept all major credit cards as well as Apple Pay, and every order is protected by our 60-day money-back guarantee. We completely understand that some customers prefer PayPal for its dispute process, and we're always looking at ways to expand our payment options.

On customer service: We do have a customer support team available to assist with any order questions, changes, or concerns. We're sorry if that wasn't immediately clear on our site — you can reach us at hello@lumvelle.com and we aim to respond promptly.

On the shopping cart: We appreciate you flagging this. The total is always visible before you confirm payment, and nothing is charged until you complete checkout. That said, we take transparency seriously and will look into the cart experience you described.

On cancellations: Orders can be cancelled or addressed by contacting our support team directly — we'd never leave a customer without options.

We hope this clears things up. We'd love the chance to earn your trust if you ever decide to give us a try — and with our 60-day guarantee, there's truly no risk involved.

Warm regards,
The Lumvelle Team

Bedømt til 1 ud af 5 stjerner

Web site said $19.99

Web site said $19.99. Thank God my bank flagged it and didn't let the actual charge of $49 go through!
This really pisses me off. Where can I find this product that is from a reputable company??

10. juni 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hi there,

We completely understand your frustration, and we sincerely apologize for the confusion around pricing — that kind of experience is never acceptable and not something we take lightly.

We'd genuinely like to look into exactly what happened with your order. Pricing discrepancies can sometimes occur due to promotional pricing displayed on ads or third-party pages that differs from the checkout total, and we want to make sure our pricing is always clear and accurate before any customer completes a purchase.

Please reach out to us directly at hello@lumvelle with your order details and we will make this right for you immediately. If you were charged more than what was displayed at checkout, we will issue a full refund without question.

We value every customer and want to earn your trust back. Thank you for flagging this — it helps us fix issues that may be affecting others too.

Warm regards,
The Lumvelle Team

Bedømt til 1 ud af 5 stjerner

Lumvelle ,parasite cleans drops -:They…

Lumvelle ,parasite cleans drops -:They show being able to use PayPall as a payment but it does not come up when makeing a purchace , thats shady, bait & switch , along with the only way to contact the Co. customer service is by email ,no Phone #, and the catalog they show does not go to the products they show offered ,& google shows Web page not found, Shady- fraudulant deceptive buiesness pratice's, No
Pay Pall not purchaceing , not giveing out my debit/credit card info ,& have any issues on billing- or refund,or over charges, to retrieve reimbursment, problem, & why i use PayPall, great customer service against FRAUD,& billing issues,online. NOPE IT,not buying it, & a manditory extra charge/ blue button can not be removed for Tracking ,& shipping insurance ,add on $4.95 to a purchace , NoThanks ,the Buy2 Get 1 free , said Free Shipping, its not Free ,! OH recommendation just dont buy it ,

10. juni 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hi there,

Thank you for taking the time to share such detailed feedback, we're sorry your experience left you feeling this way, and we want to address each of your concerns honestly.

On PayPal: We sincerely apologize if PayPal appeared as a payment option during browsing but was unavailable at checkout. That disconnect is confusing and frustrating, and we are looking into it to ensure our checkout accurately reflects the payment methods available.

On customer service: We understand that not having a phone number can feel unsettling, especially for first-time customers. Our support team is reachable at hello@lumvelle.com and we aim to respond quickly. We hear the feedback that a phone option would add an extra layer of trust, and we take that seriously.

On the catalog and broken links: Thank you for flagging this — we'll investigate immediately to make sure all product pages are loading correctly.

On the tracking and shipping insurance add-on: We understand it's frustrating when an add-on feels mandatory. This charge is intended to protect customers' orders, but we hear your concern about transparency and will review how this is presented at checkout.

On the Buy 2 Get 1 Free / free shipping offer: We apologize if the shipping terms weren't clearly communicated alongside that promotion.

We genuinely want to earn the trust of every customer, and your feedback helps us do that. If you'd ever like to give us another chance, please reach out to us directly at hello@lumvelle.com, we'd love to make it right.

Warm regards,
The Lumvelle Team

Bedømt til 1 ud af 5 stjerner

I ordered one bottle and it charged me…

I ordered one bottle and it charged me for 2. I purposely use a card that has a very very low figure of less than 40.00 so this would not happen, and they still pulled shit on me. I have a lawyer to take care of this. Companies pretending it is accidental has got to stop. I'll take a robot instead to take the order Instead of being taken again. I guess we will all have to check all reviews and also check if there's a real phone number with this company to get your money back by speaking to a real person. It's too bad that every person that orders here will be lied to and scammed. Every sincere customer is getting ripped off. Each person loses atleast 20.00 and they are counting on doing this to every person to stay in business.
No ethical business behavior. Karma
Will get you eventually...and so will the lawyers. Discrase! They're intention is to steal from you before you even put in your credit number. Is this really a company I want to buy from...I don't think so. Haven't heard a good review about you all at all.
Shouldn't be a business to Be trusted at all. I'm not finished with you yet!

8. juni 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hello,

Thank you for reaching out and explaining your concerns. We completely understand your frustration and appreciate the opportunity to clarify.

We’d like to reassure you that we do not automatically add items or upgrade shipping to any order. Any additional items (such as add-ons) or expedited shipping options can only be added if they are selected during checkout. It’s possible that these options may have been selected unintentionally while placing the order, which can happen, especially on mobile devices.

Please email us to hello@lumvelle.com so we can get this sorter for you.

Bedømt til 1 ud af 5 stjerner

Horrible

I ordered one item, it charged for 3 items. No phone number to call, no way to cancel order, looks like fraud.

7. juni 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hello,

Thank you for reaching out and explaining your concerns. We completely understand your frustration and appreciate the opportunity to clarify.

We’d like to reassure you that we do not automatically add items or upgrade shipping to any order. Any additional items (such as add-ons) or expedited shipping options can only be added if they are selected during checkout. It’s possible that these options may have been selected unintentionally while placing the order, which can happen, especially on mobile devices.

Please email us to hello@lumvelle.com so we can get this sorter for you.

Bedømt til 1 ud af 5 stjerner

Cheap goods reseller

Cheap goods reseller, poor quality, poor customer services.

26. maj 2026
Uopfordret anmeldelse
Lumvelle-logo

Besvarelse fra Lumvelle

Hi there,

We're sorry to hear you had a disappointing experience and we'd genuinely like to understand what went wrong.

Lumvelle products are made with wild-harvested, natural herbal ingredients, so we take feedback about product quality very seriously.

Could you please reach out to us at hello@lumvelle.com with your order details? We'd love the opportunity to look into your specific experience and make things right.

Warm regards,
The Lumvelle Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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