Cover My Furniture Anmeldelser 

107
•
TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The covers and cushions are a perfect fit, The fabric is really good quality and I'm absolutely delighted with the finished product. The process is really easy. Bags are provided to send your origi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Very friendly and efficient team; luckily they had my furniture measurements from a previous order so were able to make the covers very quickly. Quality is great.

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Like others received samples, requested a price for 2 cushion backs and 2 seats covers for a Next furniture that has been in production for 12 years so pretty standard. Received a call askin... Se mere

Bedømt til 5 ud af 5 stjerner

The customer service contacts I had responded quickly and efficiently to my emails. I was also able to speak to one of my contacts very easily on the phone without being passed around. Instructions fo... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Møbelpolstringsbutik

Oplysningerne kommer fra forskellige eksterne kilder

The online specialists in luxury sofa covers. Here at Cover My Furniture, we're on a mission to make you relove your furniture. In 4 simple steps, we take your tired, worn out sofa covers, template them, and send new, bespoke covers back to you in any of our 120 fabrics. It's eco-friendly, cheaper than a new suite, and saves you wandering endlessly around the shops.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

107 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,7

Alle anmeldelser

(107)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Been trying since before Christmas 2024…

Been trying since before Christmas 2024 to order from this company! Received samples but now no response from messages left by phone, emails etc. shame as I wanted to order.
Have now heard back from covermyfurniture and my order is being prepared

3. februar 2025
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Hi Barbara. We're truly sorry to hear this! We've been going through some team changeover and had a couple of delays. If you're still experiencing issues, please contact me directly on sophie@covermyfurniture.com

Bedømt til 1 ud af 5 stjerner

Do not order from this company!

Do not order from this company!! I have paid £105 for arm covers which I have not received. It is not possible to phone this company and they do not reply to emails.

13. november 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Hi Kathryn. It seems our original email with the measurement chart for you to complete must not have been received. We've just resent it for you now.

Bedømt til 5 ud af 5 stjerner

A gold medal for Cover My Furniture

We cannot recommend Cover My Furniture highly enough. We had a set of loose covers for our large three-piece suite made by Plumbs back in 2012 and, 12 years later, we needed some new arm protectors. We now live in Spain, so it was never going to be a straightforward exercise. I contacted Plumbs and was directed to Cover My Furniture, which is a sister company to Plumbs.
Tanya was so helpful and instead of asking us to post a cover back as a template, she sent us a diagram so we could provide the dimensions.
An issue that was partly my fault because I incorrectly guessed the fabric colour (due to a swatch we still had from 2012) cropped up.
Again, Tanya rose to the challenge and was able to solve the predicament in which we found ourselves. I must also stress that the quality of the fabric and stitching was first class, just as they were back in 2012.
At a time when standards seem to be falling, customer service levels declining, and general attitudes leaving much to be desired, one is generally resigned to the fact one will be fobbed off or simply dismissed as being a disposable client.
But Tanya and the Cover My Furniture team went the extra mile for us and will always get our business, so much so that we are now thinking of sending back our current three-piece-suite loose covers to have another set made.
They wash so well, despite being ivory in colour, cope with three cats that like to lounge all over them, and look almost good as they did when brand new. It's a gold medal for Cover My Furniture!



19. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy customer

I just received two arm covers from this company. They fitted perfectly and are very well-made. The whole process was made very simple by their methods of processing and great service.

17. september 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for your lovely review

Bedømt til 5 ud af 5 stjerner

Quality of fit and material

Quality of fit and material is superb. I live in Switzerland but had a 30-year-old John Lewis sofa-bed that needed new covers.

Returned old covers to Plumbs with some trepidation but in the end what was returned exceeded our expectations.

4. juli 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Hi Julian, Thank you for your kind review! We are pleased we have revamped your loved John Lewis furniture.

Bedømt til 5 ud af 5 stjerner

A first class service from start to finish

A first class service from start to finish. The cover for my wingback Parker Knoll fireside chair has arrived and it is absolutely beautiful with an excellent finish and fits to perfection. What a joyful, hassle free experience and I will have no hesitation in ordering from this company again or recommending them. Thank you, thank you, thank you.

1. juli 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for your lovely review, it really does mean a lot!

Bedømt til 5 ud af 5 stjerner

Very helpful customer service

Very helpful customer service. We were really pleased with our cushion covers. They are well made, good quality and arrived in good time

2. april 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for your lovely 5* review, we really apricate it and glad we were able to help you with your new covers.

Bedømt til 3 ud af 5 stjerner

We had covers for a chair with wooden…

We had covers for a chair with wooden arms and unfortunately the covers did fit well round those areas.

12. marts 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for leaving a review, I'm sorry to hear that the covers do not fit right, we would like to rectify this for you. Please can you provide photos of the furniture showcasing the faults you have with the chair by email hello@covermyfurniture.com

Bedømt til 5 ud af 5 stjerner

Gorgeous!

It was very easy, and straightforward to follow the instructions. Being able to request two lots of material samples really helped me to decide what material/colour was best. I am delighted with the new sofa cover, and am planning to rejuvenate a chair using the same company.

8. februar 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for your lovely review! We are pleased to hear how happy you are with our service and the final product. When you are ready to rejuvenate your chair we will be more than happy help :)

Bedømt til 5 ud af 5 stjerner

We recently used Cover My Furniture to renew a shabby sofa

We recently used Cover My Furniture to replace some tired sofa cushions and covers. The process in choosing fabric and sizing was very simple with the end result being better than we imagined. The quality of the tailoring, fit and cloth is superb. We'll be using CMF for any future chair and sofa recovers for sure!

11. marts 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for your 5 star review. It's great to hear how pleased you are with your order.

Bedømt til 5 ud af 5 stjerner

A really good company to deal with

A really good company to deal with. Ordering was easy and delivery was as promised. We’re very pleased with our replacement covers.

28. februar 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for your lovely review. We are pleased we were able to help you with your replacement :)

Bedømt til 5 ud af 5 stjerner

Great experience

Great experience with this company. We live on mainland Europe which they were easily able to manage when I emailed with customer service before we submitted our order.
There was lots of support while we measured and checked everything.
The covers came within a few weeks and were even better than expected. They fit perfectly and the quality of the material is excellent.
Would definitely recommend.

17. januar 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for your review. we are really pleased we was able to help you and that you are happy with the outcome of your new covers.

Bedømt til 5 ud af 5 stjerner

Excellent service from start to…

Excellent service from start to finish.patient and friendly help by Tanya. We are extremely pleased with the covers.Perfect fit and finish. Moira Ridding

15. februar 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for the review. We're so pleased to hear you were pleased with our service and your new covers too. I will pass your feedback to Tanya

Bedømt til 5 ud af 5 stjerner

Happy Cover Story

Approached cover my furniture before Christmas to recover a sofa bed in plush velvet. After sending through our existing covers we were told there was a fault in the material with suppliers but Tanya at Cover my Furniture could not have been more helpful. She offered an alternative similar more expensive fabric at the same price and then fast tracked the order because of the delay.
The covers arrived today and we are absolutely thrilled with them. Wonderful service.
Can’t recommend enough.
Mike and Tess Brennen

7. februar 2024
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Hi Mike and Tess, thank you for your lovely review! We are pleased we were able to help you and managed to resolve the issue with your new chosen fabric.

Bedømt til 5 ud af 5 stjerner

Excellent service

We were delighted with the new covers supplied for our old sofas - the process was very straightforward with great communication throughout.
Highly recommended!

15. december 2023
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you for your lovely review, we are pleased we were able to help you.

Bedømt til 5 ud af 5 stjerner

Great service

Wow, what a great service. Sent old cover for chair and have received new one today - just what I wanted, at a great price with the Christmas discount! And done very quickly too. Thankyou - will definitely be using this service again.

11. december 2023
Uopfordret anmeldelse
Cover My Furniture-logo

Besvarelse fra Cover My Furniture

Thank you so much for your kind review! We're delighted your furniture is transformed in time for Christmas 🎄

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere