I had a really pleasant experience speaking with Kaye at Coffee52. She was friendly, professional and genuinely helpful throughout our conversation. Nothing felt rushed or pushy, and she took the ti... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The coffee I received has so far been great, it was an offer provided via a purchase through another site. The idea of different coffee to enjoy month in month outwood be great but times aren't fair t... Se mere
I called to potentially cancel my Wine52 subscription, however, after chatting with Simeon, he offered a route to stay. I have decided to keep my subscription in place for a wee while longer. The 4 st... Se mere
Virksomheden har svaret
By far the best coffee I’ve ever tasted! ☕ From the rich flavour and irresistible aroma to the way it makes you feel, this coffee is the real deal. Every sip is an experience in itself. I would highly... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We're the UK's most exciting specialty coffee discovery club and we send you an exclusive specialty coffee each month. Join us on a discovery journey and share our favourite coffees from around the globe. Whether you have just discovered the fascinating world of specialty coffee or you're a coffee connoisseur, our monthly coffee is designed to fuel your passion for flavour and to learn a little bit about what's in your cup along the way. We work really closely with the growers and roasters to bring you exceptional specialty coffees available only for our customers! Each box comes complete with a copy of “Your Coffee Guide” which contains all you need to know about the month's coffee...it's essential reading! Want to find out more? Check out our website coffee52.com
Kontaktoplysninger
8 Melville Crescent, EH3 7JA, Edinburgh, Storbritannien
- 0131 285 2684
- coffee52.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Shaun was super helpful
Shaun was super helpful, gave me all the options with my membership!
Great service over the phone
Great service over the phone. Lewis was very helpful and made everything easy. Thank you!
Great service and a lovely guy
Great service and a lovely guy. Super friendly and very helpful!
Satisfied customer
The relationship they build with customers is on a different level and I love that!
Helpful customer services
Sean from customer services was very helpful in helping to cancel my subscription which I no longer wished to continue. Id signed up for my girlfriend's benefit but the coffee strength was not to her taste ( she's a latte drinker ). Sean listened to my requests and helped to resolve them without issues. He explained well my options while not being to pushy trying to alternative offers.
Very helpful customer service
Very helpful customer service, great coffee. Good value especially if you take thd offers☕️😀👍🫶🏻
She was very nice and polite and very…
She was very nice and polite and very helpful she is an asset to your company
Great coffee, but account management is a total trap
I really wanted to like this service because the coffee itself is genuinely lovely. Unfortunately, their subscription process feels designed to trap you.
There is no option to cancel your subscription online— every piece of guidance on their website forces you to call a phone number. To make matters worse, when you actually ring the number, nobody answers. Making it impossible to cancel digitally and then leaving the phone line completely unstaffed is unacceptable.
Sign-up takes seconds, but trying to leave feels like hitting a brick wall. I cannot recommend subscribing to a company that makes basic account management this difficult.

Besvarelse fra Coffee52
Was nice to talk to someone…
Was nice to talk to someone understanding! And done a good job in keeping me buying wine as rang up to cancel but after a good chat and a few offers have decided to stay with wine 52
Very friendly and welcoming service…
Very friendly and welcoming service provided, great gentleman and did all he could to help me out during my phone call. 100% recommend
Friendly informative and polite thanks!
Simeon was really helpful on the call…
Simeon was really helpful on the call today and explained everything to me. He was also really personable which made the exchange much nicer. Thanks Simeon!
Jamie is a good guy and a good asset to…
Jamie is a good guy and a good asset to the business. I wanted to cancel but he found a more suitable alternative that allows me to still benefit at a more affordable cost.
Simeon
Simeon was really helpful and I enjoyed talking to him
The lad i spoke to was polite
The lad i spoke to was polite, knowledgeable, gave me choice and didn't pressure me.
Can't cancel online
As other reviews have said, they're quite happy for you to sign up online but to cancel you have to go through endless pages online only to be told you need to ring them to cancel. It's 2026, do better guys.

Besvarelse fra Coffee52
Simeon was great
Simeon was great. Fab customer service. Thanks!
Great help team Simeon really helped me…
Great help team Simeon really helped me out during the phone call really great chat today. I am a Wine 52 customer and the wine selection is great well selected and quick delivery.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







