Coffee52 Anmeldelser 

Great coffee! Customer support were very helpful and friendly too.

Simeone was very polite and persuasive on the phone!
Thank you for the swift help with my account today!

Friendly staff at the end of the phone

Really nice guy. Very polite and came out with a good new deal. Love the coffee

Staff very helpful and friendly, good coffee too

Given offer via sky. Didn't want a subscription but was forced into it. Try to cancel subscription and have to wait in a long call queue to cancel it. Absolute scammers. If you want more customers, be honest with your business.

He was wonderful! Made the process easy and gave me all the info I needed to pause my account instead of just cancelling it. What a gent!

A lot of mandatory upselling while trying to cancel but it was reasonably easy to do and very friendly customer service agent.

Excellent service and friendly call staff

I got signed up on a try, however could not cancel when I wanted. Needed to phone them, after 30min on hold call operator was having connection issues and did not call me back. Still not been able to cancel, to cancel you must call them. Unfortunately having to get back involved feels a bit like a scam to be honest.

1. These reviews from Coffee52 look like call centre agents trying to get points for themselves - definitely suspect and NOT verified.

2. Coffee was awful - burnt and couldn't actually enjoy it. Suspect bought cheaply from other providers flogging old coffee and repackaged.

3. Cancellation call took me a full 45 min - I waited for 30+ minutes for call to be answered and then had to listen through multiple "scripts" enticing me to stay and cancel later... NOPE

AVOID AT ALL COSTS. (Two stars instead of one, because they did actually deliver the coffee, and the client service agent did eventually agree to deactivate my account)

Great coffees and amazing customer service from Simeon Browne!

Great coffee, and great value. Only cancelled as I’ve switched to decaf and they don’t provide decaf coffee… yet!
Only problem I had was that it was a bit difficult to cancel. You have to phone and can’t cancel on your online account and then was on hold for 9 min before customer services picked up. Once I got through to them they couldn’t have been more lovely and helpful but just wished there could have been an easier way.

Great customer service. Easy to cancel subscription by phone.

Kate is Certainly well trained and persuasive in trying to keep my custom. I am happy with the products but my own circumstances have changed hence needing to cancel subscriptions. If I could purchase without subscribing it would be less of a problem for me

Shaun was really helpful on my call today, talked me through the process and checked I was happy with everything moving forward.

Very good customer service and very polite

I had to cancel my subscription, chrissie was amazing and even guided me on how to use the coffee I've received, if all cs agents were like her the world would be a better place. We can all learn from her, her kindness was infectious, if you read this all the best ☺️

Very good customer service. Simeon Browne went above and beyond!

Absolutely appalled at the ethics behind making people call to cancel a subscription made online.

To make matters worse, when calling, the option for cancellations is kept on hold for a considerable amount of time before being finally answered. This seems like a deliberate ploy to make it difficult to cancel.

I certainly will NOT be purchasing from this organisation again.

UPDATE 01/10
Regarding to your standard response to every complaint about your cancellations process, the correct way to provide this contact information is in your convoluted cancellations process, not here when it's too late and unhelpful.

Of course, from 1 January 2027, you will be mandated to change your process as a result of changes to cancellations processes forced into being through the unethical practices of companies just like yours.