Coffee52 Anmeldelser 

I really like the coffee I ordered it for our work office! Amy was great and let me know about the secondary voucher that we shall be using can’t wait

Coffe taste great but not fine ground when received despite choosing the "ground" option- which can be my fault if i am not a coffee expert my coffee machine doesn't work with this type of coffee.
When I tried to cancel subacription; No option to cancel subscription on their website, you have to call customer service to cancel. No email alerting of next delivery. They send email of dispatch after the coffee was already dispatched, charging £30 of 4 bags of coffee-
Also signed me for the maximum package I did not request, 4 bags, fortniggtly.
The delivery dispatch email receievd late at night; of course after phone lines closed. Upon calling the next morning; spoke to steven, who nicely refused to offer any resolution despite advising i have no use for the previous bags not to mention the 4 I am expecting. He declined to cancel the delivery, declined to refund the fees since I never signed up for the maximum sized package, and also declined a return request whenever I receive that delivery advising to give it as gifts to friends (an expensive coffee bags worth nearly £30)
Felt more like a scam than a business wishing to build a customer base.
I wouldn't recommend start ups starting with such customer management.

I enjoyed trying the different coffees, even if at end a day went back to my
Standard favourite rather changing flavours all the time.
The customer service was very friendly and helpful. Ok, they try hard to keep you, but, not to the extent you are pressurised.

Incredible conditioner service from Simeon Browne, kind, helpful and helped with my query quickly!

Spoke with Lewis on the phone today about my subscription. He was really friendly and talked me through all the options available to me, including changing my bundle, discounts I was eligible for and pausing my account.

In this day and age, it’s refreshing to come across someone in customer service who genuinely knows their stuff and takes the time to help. Thanks Lewis!

Very friendly and efficient

VERY HARD TO CANCEL
I tried the coffee (paid) the grind is medium to corse not expresso level so was no good for me or my brewing method (this is not covered on their page or when you subscribe) I cancelled when I found out and then 2 weeks later I got a "we're sending you your coffee" Baffeled by this I went back to check and you have to click through 5 pages (the 5th looks like you've cancelled, BUT! and a BIG BUT you have to call to cancel" Don't bother signing up its a trap and now I have to take time out of my day to call and hope they pickup and process my cancellation. I'll be raising a chargeback on my card, as these deceptive sales methods should have been stopped a while ago!

Good, personable customer service. I felt listened to. Positive and supportive.

Hard to cencel the subscription, can't do it online, have to phone a number and then wait for about 10 minutes

Simeon was brilliant and handling me request. He was personable, spoke well, took the time to listen to my query and was interested in my experience, not just processing the request. Top guy and you're lucky to have him on your team

Delicious coffee choices delivered regularly( but can change regularity easily) along with friendly and helpful service and no pressure, only encouraging offers, whenever Ive contacted the company.

Great customer service and super friendly

Great coffee and great customer care. Thank you

Avoid it.

The coffee to my taste is not good, and the cancellation process is not happy. You have to call them, the billing cycle is not a full month and you need to call them to cancel 24 hours before the billing date.

The call took long even you have clearly said you want to cancel it, they still tried pursade you to postpone the cancellation which I was quite pissed off. they don't care about customer feeling and try to hard sale even the products don't feel good for the customer.

During the process, I experienced how hard they tried every way to stop you from quitting from the purchase.

It's a scam.

The coffee was all right, but expensive. The issue I have is that they're making it hard to cancel. The website is full of "dark patterns" (look it up!) that make it delivberately hard to get out of the subscription. They sign you up with a good introductory offer in like 2 clicks and then force you to call them to cancel. I've been on hold for quite to try to do that. Avoid!

Really helpful customer service, polite, and a pleasure to speak with!

Excellent coffee, great promos!

Long wait to be put through but once there the experience with Amy was great