Canles Anmeldelser 

I purchased 2 pairs of the bare foot CANLES shoes this Christmas for my elderly mum as her feet are very delicate and she was struggling with footwear. I ordered to sizes to see which one would fit her best. I don't live where she lives and she would not know how to do returns, IT tech things etc.

We tried both pairs at home with labels attached etc, but despite how amazingly comfortable they looked.
They were uncomfortable for her.
(her feet are so delicate and her skin is like paper, she wears clarks and sketchers and still most of them not suitable they need to be right),

I contacted Canles to arrange the return of the purchased products whilst I was still there, thinking it´d involve, downloading, printing and attaching PDF labels and taking the parcel to a drop off facility.

Right away, they offered to send another size free of charge.
I informed them that I already had purchased 2 sizes to see which one would fit and it wasn´t a sizing issue.
They then advised they´ll proceed with refund.
I kept sending emails as I wasn´t sure I was understanding correctly.

I kept enquiring about how and where to return. Until I finally got an email advising that I didn´t need to return anything and that another family member could use them, gift them to a charitable organisation or gift them.
I had heard that CANLES Customer care was Excellent and this is one of the reason´s I went ahead with purchasing 2 pairs as it was advised on their site that returns were easy no questions asked.
However, I did not expect this level of customer care.
Therefore, anyone can go ahead purchasing with complete peace of mind that should the product not suit a swift solution would be found.

My physio recommended I get some shoes with ankle support. I ordered two pairs of Canles AlpineBear Winter Barefoot Boots, (got second pair free!). They are super-comfortable, giving just the right support and with the non-slip soles really safe for walking on ice. They are very stylish and are made with good quality materials. I absolutely recommend these boots to anyone looking for quality footwear.

The shoes are so perfect for me that I now have three pairs, my husband has a pair and so does my brother. The service from Canles has been prompt and their response to a size or colour query has been efficient and generous. I first bought a pair almost 5 months ago. They immediately felt so comfortable I forgot I was wearing them. I used them every day for an eight week trip overseas with constant all-day walking. I never have the urge to kick them off as with other shoes. I recently checked the soles for wear and tear and they look new. I wished I had discovered these years ago. That they are so light (great for packing) and washable are added bonuses. I'm seriously considering wearing them at dance classes.

I took up the offer of two for the price of one in their waterproof barefoot winter boots collection. The boots are very comfortable, very light and I can feel how good they are for my feet. Also beyond excellent customer service, who promptly replaced one pair I’d bought which turned out to be too small. I can not recommend this company highly enough. Thanks Canles!

2 Paar Canles AlpineBare Winter-Barfußstiefel für 85.49 Franken inklusiv. Versandkosten. Das sind Schuhe ohne Marke oder sonst eine Bezeichnung. Die Verpackung hat keine Schrift. Man kann sie als Hausschuhe statt Winterschuhe im Winter benutzen. Geiz ist wohl nicht geil. Ich bin dann selber schuld.
Ich bleibt dann lieber bei Merrell.

A big shout out and thank you to Canles customer service. I was very excited for Canles BOGO offer and ordered 2 pairs of the Earthtreks barefoot shoes. Due to a childhood illness, needing split size shoes has been a challenge all my life. One of the pairs was too small. When brought to their attention, they quickly responded and sent the size needed.

I love these shoes and my mobility has improved as a result of wearing these well constructed close to the ground shoes.

My experience started when I wanted a broad-feet shoe, and found Canles while surfing the internet.
Read the reviews and decided to buy the Barefoot model.
It took a week+ to arrive because I live half way across the globe, far where Canles HQ is.
I must particularly praise the customer service. They were willing to provide me a replacement for the incorrect size shoe. They immediately shipped the second pair.
The shoe is very comfortable to wear, and I love walking with it. Quality of fabric and feel in wearing meet expectation for a 60 year old person like me.

Great product and customer service. Had a couple of issues that they resolved well beyond my expectations. Very happy with the shoes I have and just ordered socks. Looking forward to when they order more styles. Highly recommend.

The way Canles conduct their business to the ultimate customer satisfaction.
I received my shoes only to find they were the wrong size -- my fault.
I followed their guidelines for the return and ordered another pair the right size.
They kindly said no need to return the shoes. I now have a pair of shoes that are very comfy and a pair I will donate to the Salvation Army
Thank you Canles

They refunded my order but never posted the refund. I have been communicating with them since July and have provided a number of ways to receive the refund including mailing a check, crediting back to AMEX or refunding to PayPal and they all go unanswered.

Very happy with Canles Earthtrek shoes. It's light, non slip, feel great all around. I had ordered the wrong size and Canles Team responded to my email almost immediately and the correct size sent to me with no fuss. I know I am looking forward to purchasing more Canles shoes in the near future

Product is great! Barefoot shoes are good quality, very flexible and comfortable. Contact with customer service even better:)

靴もデザインが良く軽量で気に入りました。ただサイズが合わず交換を申し出ましたが、神対応で感激しました。最高です！

I am a happy customer of Canles there are two reasons for this.
--- They are very helpful by providing the right size and with easy discussions with them
--- These shoes are great, it is not that easy to find shoes with no hills at all.

I bought some shoes from Canles after seeing ads on Facebook. I don't normally like to buy from random companies that I know nothing about on Facebook haha, but the shoes looked great and comfortable and for a decent price. I was concerned about the shipping but after about 3 weeks my shoes did arrive. I emailed questions to Canles and their team always replied within 24 hours. The shoes are great and comfortable, exactly what I was looking for.

Bad replacement for so called 'barefoot' shoes!
I don't know why -but my feet hurt bad after wearing them several times, even tho I am a completely barefoot gal money of the time!! Want to return them!

Bought two pairs of Canles Earthtreks barefoot shoes and they are soo comfortable! I don't think I can ever go back to regular shoes now. Would 100% recommend!

top-Erfahrung bei meiner ersten Bestellung bei diesem Unternehmen. Produkt wie beschrieben Super Passform.Kann ich nur weiterempfehlen

Thank you for your prompt response and delivery of the new size. I have received it and as you can see, this size fit superbly well and comfortable. Definitely worth telling others to buy your brand. Thank you very much for your superb customer services in attending to my request to change the shoe size.

Hatte 2 Paar Schuhe für meinen pflegebedürftigen Vater bestellt. Von den 2 Paar Schuhen wurde eine falsche Größe geschickt. Das andere Paar passte leider auch nicht. Bei dem Versuch und der Kontaktaufnahme mir die Rücksendeadresse zu nennen erwies sich die Firma als sehr unseriös. Mit ihrer Hinhaltetaktik sind sie nicht auf meinen Wunsch eingegangen. Dank PayPal und einer tollen Kundenberaterin konnte ich einen Käuferschutz anmelden, so dass ich über PayPal mein Geld zurückbekommen habe. Ich empfehle niemanden dort zu bestellen!!!