Really great customer service. My mum bought me a gorgeous necklace from By Glaze for my birthday but u fortunately the clasp was a little dodgy and then the chain broke just a couple months after get... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Really great customer service. My mum bought me a gorgeous necklace from By Glaze for my birthday but u fortunately the clasp was a little dodgy and then the chain broke just a couple months after get... Se mere
Virksomheden har svaret
I've ordered a few pieces over the years and have been lucky enough to receive some as gifts. One of my 'wave' earrings broke recently (ordered Dec 2025) and I've really struggled to get a respo... Se mere
Virksomheden har svaret
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Se mere
Virksomheden har svaret
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Se mere
Virksomheden har svaret
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I have tried to contact many times through email as part of my order is missing. No response to any. This was for my Daughters birthday.

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Gorgeous jewellery and a gorgeous brand! They are the nicest, most lovey people and the jewellery is incredible! I own 12 of their pieces and have about 6 more in my basket!!! Can’t recommend highly enough!!!

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Great products, matched with great customer service and communication...they really helped me out when I required a product quickly before leaving the UK...

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The necklace is beautiful, even more detailed in person. Fast delivery and safe package.

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Beautiful earrings, Thank you:) I ordered my earrings on the 9th of December and got my order a few days before Christmas. Only thing what you have to keep in mind when ordering if you don't live in the UK is customs charge can be more than the shipping cost it self and it delays the delivery a week. (I was lucky I could order it with free shipping but still the customs remain)

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Delivery was great - arrived in time to be a Christmas Present for my beloved Godchild. Unfortunately, this will be my very last order - I did not expect having to pay €21 because of Brexit - this was not listed anywhere on the website (else I would have given 5 stars). Do get in touch when ordering from within the EU is a possibility.
I have increased my rating to 5 stars as your customer support is absolutely stellar. Oh - and I did not mention yet, that my godchild absolutely loves her new necklace :-) - thank you!

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It was shipped super quickly even though it was Christmas season. And not only do I love the earrings so much, but also people compliment it everywhere I go. :) very happy with this purchase!

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As always - happy with my purchase. I ordered a necklace and two rings - nice quality - great customer service and fast international shipping (US). Thanks for all you do! Wish I could come to a launch!

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Excellent customer service! Items were originally out of stock but I was contacted when they were available and the order was received in days. Thank you.

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I have had an excellent experience using By Glaze. I ordered a gift for my partner and it came in excellent time with zero fuss.
I ordered the wrong size, I contacted their email and I had a response within the hour which was amazing. Everything was sorted within the day and they were even kind enough to sort the exchange before receiving the return with a simple proof of delivery. Lou in particular was fantastic.
This excellent, human first approach was amazing and hard to find so I will definitely be using them again and recommending them to friends.
5* all round

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Good communication and prompt service.
My daughter is delighted with the jewellery which is for her forthcoming wedding.

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Lovely choice of jewellery Pretty and delicate for tiering. Very pleased with presentation and delivery time. Would recommend!

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Beautiful jewellery and helpful support via Instagram when I realised my order had gone through twice!

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Necklace and earrings are beautifully made. Arrived the following day after online purchase, ready for my daughter’s 30th birthday, she is so happy with them.
Will definitely buy from this website again.

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Love the ethos, love the designs, love the jewellery! Fantastic service and delivery!

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Love all the pieces I’ve bought and great to see the silver collection expanding!
Lou was super helpful too as I spoke to her as I made a mistake with the delivery and needed it earlier for my holiday. She sorted it out, no problems at all and it arrived the day before, I was so happy. Great service and one of my favourite brands

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.