Really great customer service. My mum bought me a gorgeous necklace from By Glaze for my birthday but u fortunately the clasp was a little dodgy and then the chain broke just a couple months after get... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've ordered a few pieces over the years and have been lucky enough to receive some as gifts. One of my 'wave' earrings broke recently (ordered Dec 2025) and I've really struggled to get a respo... Se mere
Virksomheden har svaret
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Se mere
Virksomheden har svaret
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Kontaktoplysninger
Storbritannien
- shop@byglaze.com
- byglaze.com
4,4
Fremragende
461 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Gorgeous jewellery
I have bought 7 items from Glaze now - some for gifts and some for me - I just love them, great quality, gorgeous designs, love the ethos of the company and the inspiration for the designs. There some designs in silver I just never seem to catch in time before they sell out …. but I will keep trying.
29. april 2024
Besvarelse fra By Glaze
This is such a lovely review to read, thank you so much Georgina! We are so grateful for your support xx
Always the best jewellery
Always the best jewellery. I’ve been lusting after the pearl drop oval earrings and finally I have them. Love love love.
29. april 2024
Besvarelse fra By Glaze
Hey Martha, thank you so much for your review, glad you managed to get the earrings! xx
My favorite jewelry so far 🥰
Loved the design and the quality of the jewelry 🥰 Thanks Natalie keep up the amazing work 🙏🏻
29. april 2024
Besvarelse fra By Glaze
Thank you Alexandra, we are so glad you're happy with your order xx
Love the earrings!!!
29. april 2024
Besvarelse fra By Glaze
This is so wonderful to hear, thank you! xx
Easy to order and pay on line
Easy to order and pay on line, tracked and delivered per schedule .
Well packaged 🙏
29. april 2024
Besvarelse fra By Glaze
Thank you so much Susan! xx
Brilliant service
There was a fault on the necklace, it was sorted out very quickly and a new one sent. Lovely jewellery and very good service.
22. april 2024
Besvarelse fra By Glaze
Hey Gemma, thank you for your review, we are so glad we were able to help you with your order xx
Paid for express postage so delivery…
Paid for express postage so delivery was very quick
However , the earrings were so small , not able to use at all so a complete waste of money as not able to return them at all even though l was unable to try them on !!
If the description has been a lot better about sizing , l would have known not to purchase them
22. april 2024
Besvarelse fra By Glaze
Hey Janette, we are so sorry you have not been happy with your By Glaze experience. Sadly due to hygiene reasons and/or items bought in the sale we are unable to offer a return on our earrings. We do ensure all measurements are on each product listing to support our customers when purchasing but if you would like to email us at shop@byglaze.com we can offer some further support. Thank you, Natalie xx
everything about ordering from By Glaze…
everything about ordering from By Glaze is a 10/10!!
11. april 2024
Besvarelse fra By Glaze
Thank you so much Sandra! We really appreciate your support :) xx
I truly love my beautiful ear cuff
I truly love my beautiful ear cuff
I have not taken it off since I received it. I’d love to get more pieces 🫶🏻💖💖💖💖
2. april 2024
Besvarelse fra By Glaze
Hey Kimberley, this is such a lovely review, thank you! We are so so glad you love your ear cuff xxx
Bought a gift voucher for my niece’s…
Bought a gift voucher for my niece’s birthday. So quick and easy to purchase. My daughter and two nieces shop regularly at By Glaze. They all love the products
4. april 2024
Besvarelse fra By Glaze
Thank you so much! We really appreciate your kind review xx
Besvarelse fra By Glaze
we are so glad to hear this :) xx
Beautiful jewellery and company ethos
Beautiful jewellery and company ethos. Will definitely be buying more soon.
13. marts 2024
Besvarelse fra By Glaze
Thank you so much Ashleigh xxx
Good quality item and reasonable price…
Good quality item and reasonable price would of liked a nicer box as it was a gift but understand as it’s eco friendly
7. marts 2024
Besvarelse fra By Glaze
Hey Paula, thank you so much for your review and support of the brand! We are so sorry you were not happy with the box you received, we had an incredibly busy month of orders last month meaning our usual branded packaging sold out. We had to use a temporary eco solution for a few days whilst we waited for our usual beautiful sustainable boxes to be restocked as we did not want to delay anyone's order in case they were gifts. I am so sorry for any disappointment or inconvenience caused. If you still require a gift box please feel free to email us at shop@byglaze.com and we can support you further :) x
Besvarelse fra By Glaze
Thank you for your kind review Danny x
Fab communication throught out my…
Fab communication throught out my order.I absolutely love my necklace will definitely purchase again from this company.
19. februar 2024
Besvarelse fra By Glaze
We are so happy to hear you had such a positive experience with us, thank you for this wonderful review :) xx
Gorgeous, high-quality jewellery!
Gorgeous, high-quality jewellery! I'll definitely be ordering more.
14. februar 2024
Besvarelse fra By Glaze
Thank you so much Stella! X
Can't recommend enough
My order arrived earlier than expected and the quality is amazing. Cannot wait to get more pieces
19. februar 2024
Besvarelse fra By Glaze
Thank you for supporting By Glaze, it means so much xx
Beautifully Crafted as Always
Beautifully crafted as always. I have several pieces now and the travel case was the perfect addition. The colour, pattern and design are beautiful.
13. februar 2024
Besvarelse fra By Glaze
Thank you for this wonderful review about our new travel case, we are so glad you love it! x
Worth every penny and more
I just adore my earrings. They look so nice and well made and classic and go with everything!!
Only negative thing is, shipping to Germany you have to pay extra fees. But worth it in the end
19. februar 2024
Besvarelse fra By Glaze
Hey Christina, we are so glad you are happy with your new pieces! We are so sorry you had to pay additional customs fees, sadly this is beyond our control and something we are working on to improve in future xx
My absolute favourite jewellery brand
My absolute favourite jewellery brand. Every piece is beautiful and so well made - would recommend to anyone!!
19. februar 2024
Besvarelse fra By Glaze
Thank you Phoebe, this means so much to us! :)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.