Really great customer service. My mum bought me a gorgeous necklace from By Glaze for my birthday but u fortunately the clasp was a little dodgy and then the chain broke just a couple months after get... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've ordered a few pieces over the years and have been lucky enough to receive some as gifts. One of my 'wave' earrings broke recently (ordered Dec 2025) and I've really struggled to get a respo... Se mere
Virksomheden har svaret
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Se mere
Virksomheden har svaret
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Kontaktoplysninger
Storbritannien
- shop@byglaze.com
- byglaze.com
4,4
Fremragende
461 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful and elegant jewelry
Beautiful and elegant jewelry. I live outside the UK, so I had to pay import taxes, which I didn't realize at the time of purchase. Still worth the price!
18. februar 2025
Besvarelse fra By Glaze
Thank you so much Francesca! x
Great family-run company
By Glaze is family-run and fairly priced. I find the quality is mixed, which I will contact the company directly about BUT both the gold and silver pieces are lovely and bright. They make other jewellery look dull in colour! Congratulations to the founder, Natalie on her huge success.
18. februar 2025
Besvarelse fra By Glaze
Thank you Martha, we really appreciate this review, please feel free to contact us directly to discuss any feedback at may help us improve in future :) x
Besvarelse fra By Glaze
Thank you Aimee!
Besvarelse fra By Glaze
Thank you Caroline! xx
Love love love my earrings
Love love love my earrings. It’s my second pair from Glaze. They are the only earrings that don’t hurt my sensitive ears. Highly recommend.
2. december 2024
Besvarelse fra By Glaze
Thank you Kerrie :)
Beautiful jewelry and shipping…
Beautiful jewelry and shipping (internationally) was so easy!
8. november 2024
Uopfordret anmeldelse
Besvarelse fra By Glaze
Thank you Anna, so glad your parcel made it safely :) xx
The jewellery from By Glaze is…
The jewellery from By Glaze is undeniably beautiful with simple yet elegant designs. Their products are of good quality and come at a fair price. I appreciate that they focus on sustainability, and the delivery was quick. While I'm happy with my purchase, I find the experience to be satisfactory overall.
13. november 2024
Uopfordret anmeldelse
Besvarelse fra By Glaze
Hey Bintou, thank you for your review! We would love your extended feedback on how we could have made this experience 5 stars, we will drop you an email :) x
I love all by glaze products
I love all by glaze products! I have numerous pieces and I cannot help but add more to my collection every time there is a new drop! Such beautiful, elegant jewellery with wonderful brand messaging. Thank you! 🤍
30. november 2024
Uopfordret anmeldelse
Besvarelse fra By Glaze
Thank you Christina, this is so lovely to read :) x
I have a few items of By Glaze…
Update: I have not received a response to my email nor any emails in my junk or deleted inbox, as I have gone through and checked. I receive your marketing emails so it’s odd I am not receiving anything else from you.
I have a few items of By Glaze jewellery that I absolutely love and wear everyday. But I also have the Pearl Huggies and the pearls keeping falling out. I also brought my sister the Pearl cuff for her birthday and the stones have also fallen out of hers too.
I emailed By Glaze just to let them know for feedback but never received a response which is such a shame, because I’d keep buying their products but I don’t feel like they care about the negative feedback. Or that some of their products are the best quality.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra By Glaze
Hey Erin, thank you for this review we really appreciate your feedback. I can see we replied to your email on the 29th October, it may be worth checking your junk folder to check it did no go here as this can happen sometimes. I will forward the email to you now so you can see our feedback and assist you further :) x
Beautiful jewelry
11. november 2024
Besvarelse fra By Glaze
thank you so much for this wonderful review :) x
The earrings are beautiful
The earrings are beautiful! They were packaged nicely and shipped quickly! Absolutely love By Glaze!
4. november 2024
Besvarelse fra By Glaze
Thank you Dani, this means so much to us! xx
2 weeks and haven’t got my order and no…
2 weeks and haven’t got my order and no response yet for email
7. oktober 2024
Besvarelse fra By Glaze
Hi Claire, we are so sorry you are yet to receive your order. We have responded to your email however if you have not received this we always advise to check your junk folder as sometimes things end up in there. I will also send you a secondary email just in case this went to the wrong one. Again we are so sorry for the delay and look forward to resolving this for you xx
I'm a huge fan of By Glaze jewellery
I'm a huge fan of By Glaze jewellery. My sister bought me a pair of earrings for my birthday earlier this year and I loved them so much I treated myself to a matching earring and necklace set. It's a huge bonus that they're sustainably made by a woman-owned business in the UK. Highly recommend!
1. oktober 2024
Besvarelse fra By Glaze
Thank you Nancy, this means so much :) x
Lovely jewellery and always coming out…
Lovely jewellery and always coming out with new designs.
3. oktober 2024
Besvarelse fra By Glaze
Thank you Rachael :) x
The best jewellery. Period.
I bought the Triangle necklace and I absolutely love it! It's so simple and elegant, and I love what it symbolizes. You, girls, make magic <3
1. oktober 2024
Besvarelse fra By Glaze
What a lovely review, thank you so much Ira, so grateful for your support xx
Absolutely amazing jewellery
Absolutely amazing jewellery, great quality and a fair price. So stunning and feels good to purchase from a sustainable company
1. oktober 2024
Besvarelse fra By Glaze
Hey Emma, thank you so much for these lovely words xx
Besvarelse fra By Glaze
Thank you Alice xx
Beautiful earrings and very quick delivery!
Beautiful earrings and very quick delivery. Chose to buy from this company as they seem more sustainable and their products are gorgeous. Really, really happy with my purchase and will buy from them again. Can highly recommend!
9. august 2024
Besvarelse fra By Glaze
Thank you so much Emma, we are so so happy that you're happy! :) xx
Besvarelse fra By Glaze
We are so happy to hear this! Thank you Hilary :) x
Delicate pretty jewellery
My daughter loves your jewellery and now I’m becoming a fan! Much better value in the sale.
Quick delivery too.
29. juli 2024
Besvarelse fra By Glaze
Thank you Viv, so glad you are both fans! We appreciate your orders xx
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