Really great customer service. My mum bought me a gorgeous necklace from By Glaze for my birthday but u fortunately the clasp was a little dodgy and then the chain broke just a couple months after get... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I've ordered a few pieces over the years and have been lucky enough to receive some as gifts. One of my 'wave' earrings broke recently (ordered Dec 2025) and I've really struggled to get a respo... Se mere
Virksomheden har svaret
I am blown away by the quality of customer service at By Glaze. So helpful, thorough and thoughtful. Can’t praise Lou enough for her quick responses, realising and sorting out my junk mail issue…... Se mere
Virksomheden har svaret
I bought the coral drop earrings over 2 years ago now, and have just returned from travelling where I didn’t take them out for weeks, and despite swimming in the sea, pools and showering in them every... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ByGlaze is timeless minimal jewellery that never goes out of style. All of our designs have been sustainably and ethically produced using recycled sterling silver and responsibly sourced 18k gold plating. We have created beautiful pieces that not only empower women and support local communities, but also has the planet front of mind. Because every positive purchase has a positive impact.
Kontaktoplysninger
Storbritannien
- shop@byglaze.com
- byglaze.com
4,4
Fremragende
461 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Just want one of each piece
Best set to wear and you can mix and match sizes! Love these 💗
21. juli 2025
Besvarelse fra By Glaze
Thank you Irene! This is so lovely to hear xx
Gorgeous necklace but not solid gold.
I really love the design of my Cat Meffan necklace. However, I didn’t realise it wasn’t real gold until I purchased it. I do feel it’s overpriced for it not being solid gold (£98) That said I do love wearing it, I just hope I get my moneys worth.
14. juli 2025
Besvarelse fra By Glaze
Hey Kelly, thanks for your purchase! It means a lot to us - all our pieces are made with a sustainable gold plating and we never stock anything above £100 in our collections to ensure we have a range that is accessible to everyone. For this necklace in particular we also source sustainable stones/pearls that are ethical but again reasonably priced for our customers. We have explored real gold options but these would sit in excess of £400-500. If you have any other questions please do not hesitate to contact us at shop@byglaze.com
Not prepared to help due to earrings…
Not prepared to help due to earrings being Jon-returnable
30. juni 2025
Besvarelse fra By Glaze
Hi Vicki, we are sorry for any disappointment caused, sadly our returns policy does not cover earrings refunds due to hygiene reasons unless in the very rare case that the item has a fault. We appreciate your frustration and will always take reviews on board for how we can improve in future x
Love my new additions
Love my new additions! The service is excellent as always! Can't recommend By Glaze enough!
2. juni 2025
Besvarelse fra By Glaze
Thank you so much Robin :)
Adding to my favorite jewelry!
Finally added new pieces to my By Glaze collection and I love them so much! I wear all of my pieces on a regular rotation. As a busy working mom, I love having simple, yet chic options that are easy to mix and match and help me look and feel gorgeous. Thank you!
3. juni 2025
Besvarelse fra By Glaze
Aw thank you so much sarah, this means so much to us :) x
Really helpful customer service when I…
Really helpful customer service when I needed to swap my ring to another size.
The wishbone ring is great quality and exactly as expected.
2. juni 2025
Besvarelse fra By Glaze
Thanks Becky, was a pleasure to help :)
Besvarelse fra By Glaze
So glad we could help Heather, thanks for your support xx
Lovely jewelry
Lovely jewelry, have purchased a few pieces over the years and love them all.
21. maj 2025
Besvarelse fra By Glaze
Thank you Kirsty!
Didn't last as long as hoped
I received the pearl huggies in November as a gift, as I had brought a different item of jewellery from there which I loved. The pearl huggies are really lovely, but on one of the huggies two of the pearl pieces have come out so can no longer wear that one, which is a bit of a shame.
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra By Glaze
Hey Lou, we are sorry to hear that, this should not be the case with our pearls - please email us at shop@byglaze.com and we can sort a repair/replacement. Thanks :)
beautifully made items
quick easy ordering and delivery, sustainable packaging excellent service
thank you
6. maj 2025
Besvarelse fra By Glaze
Thank you susie :)
I bought a ring for my friends birthday…
I bought a ring for my friends birthday and she LOVED it!!!
Can’t wait to buy myself something.
4. april 2025
Besvarelse fra By Glaze
We are so glad your friend loved her gift! Thank you for choosing to gift By Glaze :) xx
Besvarelse fra By Glaze
Thank you so much Donna, this means so much xxx
Wedding day pearl huggies and ear cuff ✨
I bought some pearl Huggies and a pearl ear cuff for my wedding day and they looked so beautiful.
They arrived quickly and in lovely boxes.
Such nice quality, I can’t wait to wear them for years to come 😊
31. marts 2025
Besvarelse fra By Glaze
Thank you for choosing us for your special day, this means the world! :) x
Beautiful jewellery & quick delivery to Germany
I ordered the Pearl Drop Necklace in silver for my wedding and it’s absolutely beautiful and even prettier than I expected. Package arrived really quickly, too, even though I ordered to Germany (note: you’ll have to pay a little extra amount for customs upon arrival - still worth it)
31. marts 2025
Besvarelse fra By Glaze
Wow, what an honour to be your wedding day jewellery! We are so grateful for your support xxx
Besvarelse fra By Glaze
Thank you Sonakshi xxx
Beautiful jewellery
Beautiful jewellery, have used a few times now and it is always packaged well, quick delivery and is as beautiful as it looks on Instagram. Would definitely recommend.
24. marts 2025
Besvarelse fra By Glaze
Thank you so much, this means the world to us! x
Besvarelse fra By Glaze
Thank you so much for your support x
By Glaze offers lovely and beautifully…
By Glaze offers lovely and beautifully designed jewellery with good quality. While the pieces are elegant, some designs feel a bit simple. Their sustainability initiative is appealing, and delivery is efficient. Overall, it's a decent experience for the price, but there's room for improvement in variety and originality. A solid option for ethical jewellery.
22. februar 2025
Uopfordret anmeldelse
Besvarelse fra By Glaze
Thank you for your feedback Aldric, if you want to discuss anything with the team in more detail please do not hesitate to email shop@byglaze.com :) x
Great quality products and a really…
Great quality products and a really reasonable price, best of all the jewellery is stunning and delivery is usually pretty quick.
7. marts 2025
Besvarelse fra By Glaze
Thank you for this lovely review Suzanne! :)
Besvarelse fra By Glaze
Thank you Sarah, this truly means the world to us :) xxx
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