Your customer service is second to none. You always answer your telephone helpline. You digital communication system to your customer is world class, easy to use, easy to navigate through & se... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
No long wait to be connected to an adviser. They were very helpful, taking details of the problem in a very professional manner. Explained what the process was and gave me all the information that... Se mere
Virksomheden har svaret
My experience with this company has been brilliant. Answered questions about how my policy is set up . Jane spoke to me when I rang and her attention to detail was brilliant. Never had a problem. Othe... Se mere
Virksomheden har svaret
Rosanna dealt with my query she was excellent and efficient and helped me sort my problem straight away Lisa Sammes
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktoplysninger
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Storbritannien
- 08007797444
- bigwarranties.co.uk
4,6
Fremragende
5 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra BIG Warranties Ltd
Thanks Penny, it's great to know your mention of thank you made a difference. We appreciate you saying that.
The BIG Warranties Team
Lovely friendly service
11. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Hilary, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Lucas was very helpful and provided…
Lucas was very helpful and provided excellent support. He was friendly, professional, and made the whole experience easy and pleasant. Thank you, Lucas!
11. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Zainab, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
Rosanne was very professional and understanding
Rosanne was very professional and easy to understand going through the Policies
11. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Marilyn, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
Speaking with Gabriel was very smooth…
Speaking with Gabriel was very smooth and He was eager to forward my request to the relevant team to get my claim responded to
11. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Nii, it's great to know getting the cover sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Your agent Sam was very pleasant
Your agent Sam was very pleasant. Yr system of question asking was very long considering you already had the information. Yr website for making a claim did not work - once started it did not allow my input of full info. However my start of the claim process had been logged which prompted the very long telephone call.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful and professional
Helpful, patient and professional, thank you Helen for your service.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Elaine, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent service
Excellent service the man was very helpful and explained everything well.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Graham, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
My concerns were rectified
My concerns were rectified
Katie dealt with me highly professional manner
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Rabia, it's great to know your mention of my concerns were rectified made a difference. We appreciate you saying that.
The BIG Warranties Team
Great customer service
Great customer service, very understanding and helpful
5. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent service
Excellent, Rosanna explained everything and made sure it was all understood. She spent time sorting what was best for me.
5. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Edna, it's great to know your mention of excellent service made a difference. We appreciate you saying that.
The BIG Warranties Team
Besvarelse fra BIG Warranties Ltd
Thanks Kelly, it's great to know your mention of excellent service made a difference. We appreciate you saying that.
The BIG Warranties Team
Francais was polite and very helpful
4. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Charlotte, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Satisfied user
The company provides good service. The call I had from Helen this morning was effective, warm and friendly. She did succeed in selling me a higher level of cover, and did so with charm and warmth
4. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Kim, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very courteous and explained things…
Very courteous and explained things clearly...
4. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Carol, it's great to know your mention of very courteous and explained things made a difference. We appreciate you saying that.
The BIG Warranties Team
Very polite
Very polite. Had my item booked for a repair in no time . No hanging around . Thank you for your help
In this matter
3. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful and tried to assist me as…
Very helpful and tried to assist me as fast as he could thank you so much
3. august 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
I called to book in my appliance for…
I called to book in my appliance for repair and Sam dealt with my claim effectively and answered all my questions.
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Nice polite gentleman
Nice polite gentleman. Explained every thing very well
31. juli 2026
Uopfordret anmeldelse
Besvarelse fra BIG Warranties Ltd
Thanks Linda, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Professional approach but starting to get expensive.
Hmm, Jane was very professional and thoroughly knew her products. However, I'm surprised and disappointed to hear that the hob fan unit is not covered, you can't have a hob without one! Also, with your yearly charges going beyond £400, it's time for me to rethink and look around next renewal.
31. juli 2026
Uopfordret anmeldelse
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