We had a fantastic stay at Fistral View. The house is lovely, tastefully decorated, spotlessly clean, and comfortable, with a perfect location just a short walk from the beach. There were... Se mere
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Se, hvad kunderne siger
We have just returned home after a wonderful weekend in this amazing apartment. Staying in the apartment were four couples each had ample space across the four bedrooms and the communal spaces were ex... Se mere
Virksomheden har svaret
Have been with Beach Retreats a few times now and haven’t found anyone better. Info and communication second to none. Always helpful and friendly when booking. Simple process. Properties are always... Se mere
Virksomheden har svaret
8 of us spent a week here-two families of 4 with teenage children. All of us loved the facilities-the gym, yoga room, sauna and hot tub all got used every day - it was fabulous to come home after a da... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Beach Retreats specialise in self-catering holidays within walking distance of the best beaches in Cornwall.
Kontaktoplysninger
On the beach, Watergate Bay, Cornwall, TR8 4AA, Storbritannien
- beachretreats.co.uk
4,6
Fremragende
106 anmeldelser
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Besvarelse fra Beach Retreats
Dear India,
thank you for taking the time to review your stay. We are sorry that non of your party, who also left a review here on Trustpilot, enjoyed their holiday with us. We have been in touch with the lead booker directly to discuss.
Best wishes,
Beach Retreats
Expensive and poor support
Booked a property through Beach Retreats. When we arrived the property was not properly cleaned and we were faced with toe nails on the floor and hairs all over the sofa. that plus a few other issues and beach retreats basically said it was down the owners cleaners and there was nothing they could do. Not acceptable. shame this company has got so big it is not worries about long term guests that have always booked with them. Beware high priced houses that arent matched to the quality and cleanliness
13. august 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear Tammy,
thank you for your feedback and additional ones left by your party. We are sorry you were unhappy with the condition of the property. A re-clean was offered by the housekeeper which was turned down by yourselves.
We are sorry that on this occasion you were not satisfied with the service provided and we will forward your feedback's to the owner. Do drop us an email directly if there is anything else you wish to discuss.
Best wishes,
Beach Retreats
Little Duck is such a lovely cottage
Little Duck is such a lovely cottage. It had absolutely everything we needed and more. It was immaculately clean and beautifully presented. The beds were very comfortable. When we arrived (which was late in the evening) it was so lovely coming in to such a cosy home with the lamps left on ready for us. We didn't expect to be in the cottage much as the weather was so lovely but we found ourselves back there a lot and ate most of our meals at the cottage. We had an absolutely brilliant holiday. Thank you.
25. juli 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hi Anna,
what wonderful feedback, thank you so much. We have shared this with the owner and their housekeeper who will be just as delighted as we are. It is lovely to hear you enjoyed the Cottage, it is a rather lovely one.
Hopefully we will be able to welcome you again some time soon but until then,
Best wishes,
Beach Retreats
The dunes apartments
Great property with all mod cons, cleanliness is top rate. Spectacular views of the sea, tide and sand dunes. All amenities on your doorstep no need to use the car locally.
Beach Retreats were very helpful and always correspondent with you every step of the way.
20. juli 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear Julie,
thank you so much for your lovely feedback. We are so happy to hear you had a lovely time and enjoyed your stay at the Dunes apartments.
Hopefully we will be able to welcome you back again some time soon.
Best wishes,
Beach Retreats
Great apartment with a lovely view
We had previously stayed on the floor above which was also lovely. The balcony on no 2 felt a bit exposed to passers by so a nice screen on the right hand side would have been nice. On arrival there was a large amount of seagul deposits which we had to clean off but apart from that the apartment was very clean and well presented. The view is fantastic. The kitchen and bathroom were very nice and well supplied with everything you would need. Just bring your own fairy liquid and surface cleaner as there was none in the flat. The bed was very comfy. Overall a lovely apartment in a very nice area. Handy for lots of beautiful places to visit
1. juni 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear Mrs PFO,
we are so pleased that you had a lovely holiday and thank you so much for your feedback. We will share your comments with the owner and the housekeeping team to see how we can improve our service.
We very much hope we may be able to welcome you back again some time in the future.
Best wishes,
Beach Retreats
Cloud Nine Beach Retreats
The property is beautiful and the view is stunning. Easy reach to everything you need.
We have properly fallen in love with Perranporth. Thank you Beach Retreats
17. maj 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear R Rogers,
thank you so much for taking time and writing a review. It is so lovely to hear you had a great stay and Cloud Nine didn't disappoint. Perranporth is rather special and we are so please you feel the same.
Hopefully we will see you again soon.
Best wishes,
Beach Retreats
Stayed at 37 penthouse and what an…
Stayed at 37 penthouse and what an amazing property is. The property was clean and well equipped the welcome pack was a nice touch with milk tea coffee and shortbread. The property is in a quiet and perfect location. The view was breathtaking. The booking system online was easy to follow and check in with straightforward.
26. april 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear Katie,
Thank you so much for your lovely feedback, we are so pleased to hear that you enjoyed your holiday with us.
We very much hope to be able to welcome you again some time in the future.
Best wishes,
Beach Retreats
Fabulous stay in Falmouth
Fabulous stay in Falmouth. Stayed in ‘Port’ in the Liner, a perfect one bedroom apartment overlooking Gyllyngvase beach. Ideal for exploring Falmouth and further afield, several delicious restaurants within walking distance and a gorgeous balcony to enjoy the view. Nothing was too much trouble, and we were even able to extend our stay as the weather was so great.
20. april 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hi Penelope,
thank you so much for your lovely review and we are so pleased you have enjoyed your stay and most of all had the lovely weather to go with it. We very much hope to be able to welcome you again some time in the future.
Best wishes,
Beach Retreats
Fabulous holiday in Porthcothan Bay at The Roundhouse
We had a lovely holiday in Porthcothan Bay, staying at the Roundhouse through Beach Retreats. The weather was not great but the property is big so we made use of it on rainy days. The roundhouse is a super quick drive to the beach or a 10 minute walk, Porthcothan Bay was so lovely and we all enjoyed popping down. The property was quiet and had everything we needed. We enjoyed the fire pit one night too.
We have stayed at the roundhouse 3 times now and plan to return next year. Its perfect for larger families with 5 bedrooms and plenty of space. I would highly recommend it.
5. april 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hi,
thank you so much for the 5* review. It is so lovely to hear that you had another wonderful stay, despite the challenging weather we have been having!
The Roundhouse is rather special and we look forward to welcoming you back again next year.
Best wishes,
Beach Retreats
3rd time we’ve stayed with Beach…
3rd time we’ve stayed with Beach Retreats. Each time the property has need excellent and communication from Beach Retreats has been first class. Highly recommended
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear Derek,
thank you so much for your lovely feedback and we are so pleased to hear you had another great stay.
We look forward, to hopefully welcoming you again some time soon.
Best wishes,
Beach Retreats
Our first trip to Cornwall…
Our first trip to Cornwall exceeded our expectations. 1 Trevose has all of the creature comforts, everything we needed was there plus front and rear gardens which is ideal when you have a dog. Beautifully laid out apartment just a lovely relaxing stay and of course that view, how can you possibly be disappointed with that
2. marts 2024
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear Julie,
how wonderful to hear that you had such a wonderful stay at 1 Trevose. It truly is a lovely place.
Hopefully we will be able to welcome you again some time in the future.
Best wishes,
Beach Retreats
Very slick holiday rental company
Very slick holiday rental company, with high quality properties
21. december 2023
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear Don,
thank you so much for your positive feedback and we are glad you enjoyed your experience with us.
Hopefully see you again soon.
Best wishes,
Beach Retreats
Terrible
Terrible, booked 9 An Garth North Quay in Hayle, Cornwall Totally surrounded by horrific building work, Beach Retreats not interested at all. This building work will last for at least the next two years, don’t waste your money. Book somewhere else with another Company This is how beach retreats replied, they said we could leave early but they would charge us £266.00 for a one night stay cleaning charge.
31. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Dear Amanda,
Thank you for leaving feedback, we are sorry you didn't enjoy your recent stay in Hayle. We understand that building work may be disruptive to any holiday and we actively ensure our guests are informed of any possible disturbances at the time of booking.
At the time of your complaint, our team quickly assisted and provided an offer in accordance with the owner. However, please do not hesitate to contact us directly if we can further help you on this, or any other matters.
Thank you
Beach Retreats
Stunning location, lovely apartment.
Stunning location, great company. Nice personal touches like the welcome screen and daily tide information. Quick response times. Waves apartment in Watergate Bay was very clean and incredibly well equipped. Hope to return soon.
29. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hello Sam,
Wow, thank you for the great review and score. It is great to read you loved the small touches and found the team quick and easy to contact.
We hope to see you by the shoreline again soon.
Beach Retreats
Great company to deal with
From the moment of booking our stay in one of their managed properties the communication been spot on in the run up to our stay
28. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hello Jorgen,
Thank you for your kind review and we are delighted you found the experience of booking with Beach Retreats smooth and spot on.
We look forward to seeing you at the shoreline again.
Beach Retreats
I week stay at Widemouth Bay in Sept 23
The booking and support from Beach Retreats was great...9/10 only -ve was there was no introductory file with instructions at the accommodation....yes I know everything is online...but as there is no mobile signal and the wifi is not the best paper back up is required.
The garden has just been left to its own devices which is a shame as others on the complex have been cared for.
No mobile signal, wifi is weak but thinks can be fixed easily (separate instructions sent to beach retreats for the owner.
Shame about the builders vans spoiling to the view every morning!
BUT we did have a great time and these are just minor things that could be fixed....would give our stay 9/10. Great to have a fully equipped kitchen, fabulous location on the beach and parking
16. september 2023
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hello Dean,
Thank you for your feedback on your recent stay. Thank you also for the kind words and high score of our booking process, support and the property.
We will ensure we pass your comments on to the owner and their property manager for further investigation.
We have recently added digital guest directories to all the properties, this means our guests can access key information about the property and a detailed local area guide on a tablet without the need to downloading apps or require wifi access on your phone.
We hope to see you by the shoreline again soon.
Beach Retreats
Great properties
Don't use any other company when booking in Cornwall. Great choice of accommodation to suite all budgets never any issues
20. november 2022
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hello Sarah,
Thank you for the 5 star rating and fabulous endorsement!
We look forward to welcoming you back to the shoreline soon.
Beach Retreats
6 The Liner Falmouth and Beach Retreats…
6 The Liner Falmouth and Beach Retreats - Shocking and Avoid!
The apartment itself was so poor on so many fronts. Sofa not fit for anyone to sit in, no sink drainage, poorly furnished and terrible quality for over £1100+ for 5 nights shocking. Just above the neighbouring hotel gym noise from 6am that weren’t warned about and construction all weekend starting at 7am. Couldn’t open windows, boiling hot, no fans. TVs not working anywhere. Cleaned terribly. Beach retreats came over the next day and took an entire inventory of things that were wrong and did absoloutely nothing about it. Washed their hands of it and hid behind the owners of the property. No partial refund or rectification of the situation. Who ever owns beach retreats should be ashamed of themselves. Poor service and unacceptable customer service and worse terrible management of the property and incredibly greedy owners who don’t care about the guests but only care about making money. Would never stay at the property as a guest or use beach retreats ever again! Shocking!
2. september 2023
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hi SShah,
We are very sorry to read your feedback. We have acted on this accordingly with the owner, however, please do not hesitate to contact us directly if we can help you further in this or any other matter.
Thank you
Beach Retreats
Professional with the personal touch
Quick to respond to enquiries, informative emails. Dealt with a few minor issues experienced at the accommodation quickly and professionally.
1. september 2023
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hello Clare,
Thank you for your lovely feedback about Beach Retreats. We are glad we were able to provide a professional and prompt service during your stay.
We hope to welcome you back to the shoreline again soon.
Beach Retreats
Beach Retreats were very good
Beach Retreats were very good, helpful with any problems. Only issue is no proper reviews left on properties from previous guests.
26. august 2023
Uopfordret anmeldelse
Besvarelse fra Beach Retreats
Hello Karen,
Thank you for your review, we are glad to read you found the team helpful and efficient when booking your chosen property.
We do post guest reviews they provide in the post stay survey on the individual properties pages if they give us permission to do so.
We hope to welcome you back to the beach again soon.
Beach Retreats
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