We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Se mere
Virksomheden har svaret
I've been with appliance serve for quite a long time, they have been brilliant in replacing my old appliances. And Josie one of the appliance serve staff that i talked to, was very helpful and profess... Se mere
Virksomheden har svaret
Chatted to Bee and Daniel over the phone. Both were super friendly and helpful. Good at explaining and problem solving
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Kontaktoplysninger
3 Poole Road, BH2 5QL, Bournemouth, Storbritannien
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
4,7
Fremragende
677 anmeldelser
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Yanis the engineer gave a time he would…
Yanis the engineer gave a time he would be here very prompt and courteous. I’m checking the Machine (Washer) it was found that the brushes on the Washing Machine deteriorated. Yanis kindly explained everything to me and put in New brushes and now I have a working machine. Thank you, Yanis
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Janet,
We are delighted your Washing Machine is now working correctly!
Many thanks
Justin
Outstanding excellence.
From the first call to the final repair, this company is excellent. The young man who did the repair is an excellent ambassador for this company. Thankyou.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Ann,
We really appreiciate the kind feedback on your experience.
Many thanks
Justin
Feeling a bit let down by ApplianceServe this time.
We've been with ApplianceServe for several years now and they have given fairly good service up to now. But how long should it take to replace a battery on a Dyson? They sent me a message today to tell me the repair has been completed but I still haven't got it back yet - 2 and a half weeks after informing them of the problem. The dust on my mantelpiece is "almost" quarter of an inch thick! Very poor service this time.
9. juni 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Chris,
Thank you for your feedback, and I’m sorry you received a confirmation saying the repair was complete when it isn’t.
I can see this is because the engineer sent through their report, which normally means the work has been finished.
I’ve now escalated this to your Case Manager, who will be in touch as soon as possible to confirm the next steps.
Thank you for your patience while we look into this.
Many thanks,
Charley
Besvarelse fra ApplianceServe
Hi Raherla,
We appreciate your feedback.
Many thanks
Justin
Prompt repair
31. maj 2026
Besvarelse fra ApplianceServe
Hi Chelsea,
We're delighted we could repair your appliance.
Many thanks
Justin
Chi chi was a pleasure to deal with
Chi chi was a pleasure to deal with. While efficient did not lose the personal touch. Dealt efficiently with my request.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Charles,
We are really happy to hear this type of feedback.
Many thanks
Justin
The repair was completed before the…
The repair was completed before the bank holiday and that was very helpful plus the engineer Paul was very professional
21. maj 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi John,
We're pleased the repair was completed in time for the holidays!
Many thanks
Justin
Replacement cooker
Issues resolved regarding cooker size and appropriate model being sent.
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi William,
We appreciate the honest feedback on your experience.
Many thanks
Justin
Bee rang me today to update me on the…
Bee rang me today to update me on the replacement of my tumble dryer.
She was extremely helpful. Very pleasant to talk to. And sorted the arrangements swiftly and efficiently.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Caroline,
We're delighted to hear this feedback and that your journey was a positive one!
Many thanks
Justin
Everything about this went absolutely…
Everything about this went absolutely great with the communication from the insurance company down to Terry the guy that sorted and delivered our items,he was polite,helpful and just brilliant at keeping me updated regarding sourcing the correct items and just when he would deliver them so all in all a great service from start to finish.
This was a great experience and this day and age is a refreshing change so hats off to all.
19. maj 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Mr Meanwell,
We really appreciate the feedback on your experience with us!
Many thanks
Justin
Great service,would recommend all day…
Great service,would recommend all day long 👍😊
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Michael,
We are delighted you would recommend us!
Many thanks
Justin
A quick response to the problem and the…
A quick response to the problem and the electrician was on time and fixed the problem quickly
14. maj 2026
Besvarelse fra ApplianceServe
Hi Janet,
This is great news your appliance could be fixed promptly.
Many thanks
Justin
My contact with Appliance Serve very positive
My contact with Appliance Serve was a lovely bubbly lady called Chi Chi.
She had a bubbly personality and was very helpful in booking my repair. She was a joy to speak with.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Molli,
We are really happy to hear such good feedback!
Many thanks
Justin
Took a while because of Easter etc to…
Took a while because of Easter etc to sort my fridge out but when they arrived at a decision to replace it it was sorted swiftly.
8. maj 2026
Besvarelse fra ApplianceServe
Hi Julie,
We're happy to hear that the Fridge replacement could be organised!
Many thanks
Justin
They sorted out the problems really…
They sorted out the problems really quickly, and the new dishwasher
28. april 2026
Besvarelse fra ApplianceServe
Hi Mrs Wallis,
We're pleased your Dishwasher issue could be resolved!
Many thanks
Justin
Took one month to repair our washing…
Took one month to repair our washing machine
parts took longer than anticipated to arrive n when they did arrive the engineer came to fix more parts were needed !!!! So more waiting Why was it not checked properly the first time !
Literally a whole new washing machine was installed with new parts !!!
I phoned to share my disappointment was reassured someone will call back NO ONE CALLED BACK !!!
I shared a concern stressful time in my life due to illness…I did not need this extra stress but sadly no one cared or bothered to check in !
Had to use n pay for laundry washes …
Very very disappointed ☹️ the engineer couldn’t care less very unpleasant experience
28. april 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Yasmin,
Thank you for taking the time to share your feedback. I’m very sorry for the delays with your repair and for the lack of a call back after you got in touch.
I understand how frustrating this must have been, particularly at a difficult time for you, and I’m disappointed that we didn’t provide the level of care and communication you should expect.
I’ve escalated this to your Case Manager, who will contact you directly to discuss your concerns and what we can do to put this right.
Kind regards,
Charley
The engineer was very nice and…
The engineer was very nice and pleasant,and very helpful.
22. april 2026
Besvarelse fra ApplianceServe
Hi Eunice,
We are happy to hear the engineer could assist you.
Many thanks
Justin
Besvarelse fra ApplianceServe
Hi Dawn,
We are happy to hear the service was smooth and effective!
Many thanks
Justin
Brilliant service very fast call out…
Brilliant service very fast call out and working the same day as scheduled
25. april 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi David,
This is great that your appliance could be seen to so promptly.
Many thanks
Justin
Washing machine repair
Repair was undertaken quickly and efficiently
27. april 2026
Uopfordret anmeldelse
Besvarelse fra ApplianceServe
Hi Dawn,
This is excellent news!
Many thanks
Justin
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