Parts availability and speed of service were excellent. Needed a new "spring" for the 3 buttons on front of a UBOVF60. Ordered 3 as they seem to be easily damaged and because postage was circa £16.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My order delivered by next day, so very prompt and ordering very simple. Unfortunately, have been let down by qualified electrician so have been unable to see how well the replacement item works yet.
Exactly what we needed, it's excellent to be able to find the extractor fan motor to do a repair instead of having to buy a whole new cooker extractor hood. Great price and fast delivery!
Purchased some items from the website to repair my oven. No receipt received. Waited several weeks with no delivery or even any confirmation. Left several emails on the website but no response. Can... Se mere
Virksomhedsoplysninger
Om Apelson Appliances UK Ltd
Skrevet af virksomheden
Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.
- Trained engineers with hands-on experience
- Repairs carried out using original manufacturer parts
- Easy booking and helpful guidance
- Solutions tailored to your needs
Our team is always ready to bring peace of mind back to your home.
Kontaktoplysninger
Storbritannien
- apelson.co.uk
4,2
God
357 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional service
Exceptional service, ordered part on Friday and it arrived Saturday! 🤗
27. februar 2026
Great Service
26. februar 2026
Ordered in stock 3 items only to then…
Ordered in stock 3 items only to then be told 1 was out of stock
Didn’t send anything and no new anticipated delivery date yet received.
As usual customer left in the dark with poor communication
17. februar 2026
Besvarelse fra Apelson Appliances UK Ltd
Hi Alan,
Thank you for your patience.
After receiving your order, we contacted you the same day to advise that one of the parts was unfortunately out of stock and that we did not currently have an expected delivery date. We appreciate you confirming that you were happy to wait until the item becomes available.
As the order is still awaiting stock availability, the items have not yet been dispatched. If you would prefer not to wait, we can arrange a refund.
Very good and helpful customer service…
Very good and helpful customer service and delivery was excellent...item came next day.
20. februar 2026
Waiting on a response for my extractor motor
Faulty motor waiting on a response from the company still yet to hear back very disappointing
9. februar 2026
Product not received
Product was listed under a different code to the one I was given.
Once I purchased the product, 2 days later I was refunded with no explanation. I had to email in to ask why and was told the product was out of stock.
13. februar 2026
Besvarelse fra Apelson Appliances UK Ltd
We’re very sorry for the inconvenience caused and completely understand your frustration.
Unfortunately, the item was incorrectly showing as available due to a stock code error, and it was actually out of stock at the time of your order. As soon as this was identified, a full refund was issued to avoid any further delay. We sincerely apologise that this was not clearly communicated to you immediately.
We appreciate you taking the time to contact us, and we’re reviewing our listings to prevent this from happening again.
Great service
Exactly the right product and speedy delivery. Dishwasher working again, thanks
13. februar 2026
Ease of ordering
Ease of ordering, quick dispatch, quick delivery - once again (already a customer)
13. februar 2026
Good web site
Good web site. Spare part (oven Element) was available at a reasonable price.
Fast delivery. The Element fitted perfectly and is working well.
great service
9. februar 2026
Great Service
Waited for the part to be in stock. Placed an order when it was showing as available that was delivered quickly and extremely well wrapped to ensure no damage. Great service!
10. februar 2026
Easy to order over phone
Easy to order over phone
Knowledgeable staff, and had the part I wanted
9. december 2025
Besvarelse fra Apelson Appliances UK Ltd
Thankyou for your feedback, our staff try their best to help where they can!
Besvarelse fra Apelson Appliances UK Ltd
We are pleased to hear you found the ordering process and easy and everything arrived on time!
Ordering was a breeze and the delivery…
Ordering was a breeze and the delivery was swift. I'm a satisfied customer!
27. december 2025
Uopfordret anmeldelse
Besvarelse fra Apelson Appliances UK Ltd
This is great to hear! Thankyou for your feedback!
Replacement motor for cooker hood.
Very responsive customer service. So pleased I was able to buy a replacement motor for my lovely cooker hood, just in time for Christmas!
1. december 2025
Besvarelse fra Apelson Appliances UK Ltd
We are happy to hear the service provided was responsive and able to help you get what you needed!
Dette er Trustpilot
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