Parts availability and speed of service were excellent. Needed a new "spring" for the 3 buttons on front of a UBOVF60. Ordered 3 as they seem to be easily damaged and because postage was circa £16.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My order delivered by next day, so very prompt and ordering very simple. Unfortunately, have been let down by qualified electrician so have been unable to see how well the replacement item works yet.
Exactly what we needed, it's excellent to be able to find the extractor fan motor to do a repair instead of having to buy a whole new cooker extractor hood. Great price and fast delivery!
Purchased some items from the website to repair my oven. No receipt received. Waited several weeks with no delivery or even any confirmation. Left several emails on the website but no response. Can... Se mere
Virksomhedsoplysninger
Om Apelson Appliances UK Ltd
Skrevet af virksomheden
Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.
- Trained engineers with hands-on experience
- Repairs carried out using original manufacturer parts
- Easy booking and helpful guidance
- Solutions tailored to your needs
Our team is always ready to bring peace of mind back to your home.
Kontaktoplysninger
Storbritannien
- apelson.co.uk
4,2
God
357 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The reason is the appliance came fiver…
The reason is the appliance came fiver years warranty with parts and labour and you charge for fillter .
14. april 2026
Besvarelse fra Apelson Appliances UK Ltd
Thank you for your feedback.
Carbon filters are only required for recirculating installations. Around 60% of customers have their cooker hood ducted externally, meaning they don’t need carbon filters at all. Including them with every appliance would lead to unnecessary waste for many households.
Additionally, carbon filters naturally wear out over time and need to be replaced regularly to maintain performance, which is why they are treated as a consumable rather than a warranty covered part.
We hope this helps clarify, but please feel free to reach out if you need any further assistance.
Outstanding customer service.
The item I had bought - a scarifier - was damaged accidentally in transit. I contacted the company seeking spare parts to replace. I was immediately told that the item was under warranty and could be repaired at no charge. Impressive . Moreover, the item could be collected, repaired and returned at no cost. There was an issue with the courier but this was swiftly dealt with by a phone call and personal service resumed.
The returned item has been delivered.
I want to thank Apelson for their outstanding service and in particular the staff who dealt with my concerns. Much appreciated!!
16. april 2026
Uopfordret anmeldelse
Quick delivery.
7. april 2026
A company that listens and provides excellent service.
Amanda could not have been more helpful.
The (DPD) collection of the lawn mower did not go to plan. The problem was quickly resolved. Excellent service. I could not be more pleased.
17. april 2026
Uopfordret anmeldelse
Quite simply it was great being able to…
Quite simply it was great being able to source a replacement for my freezer and I thank you for that
7. april 2026
Product not as expected
Filters were not carbon filters which was what I expected and not value for money.
30. marts 2026
Besvarelse fra Apelson Appliances UK Ltd
Thank you for your feedback.
We’re sorry to hear the product was not as expected. To clarify, our filters use a carbon mesh design rather than loose carbon fragments. They perform the same odour-filtering function as traditional carbon filters, while allowing greater airflow, which helps improve the overall performance of the appliance.
We appreciate your comments and are sorry that this was not clear before purchase.
Kind regards,
Apelson Team
A fuir c'est une arnaque dégusiée ce…
A fuir c'est une arnaque dégusiée ce n'est pas un service après vente , Avant d'acheter un appareil en magasin en l'occurrence chez Brico dépot il faut demander le nom du service après vente.
14. april 2026
Uopfordret anmeldelse
Having phoned to see if i could get a…
Having phoned to see if i could get a replacement part for my pressure washer. i was welcomed by a friendly and totally professional customer service. Keep up the excellent work. Colin
11. april 2026
Uopfordret anmeldelse
Easy to order.Good delivery service.
30. marts 2026
Disappointing
Disappointing experience the website could be clearer, having the same issues as others who have highlighted the same problems
30. marts 2026
Besvarelse fra Apelson Appliances UK Ltd
We’re sorry to hear about your experience.
We’re already working on improvements based on feedback like yours, as we recognise there are areas of the website that can be clearer and easier to use. Your comments help us prioritise what needs attention, so we really appreciate you taking the time to share them.
If there’s anything specific you struggled with, please feel free to let us know - we are always keen to improve further.
Very helpful company
Very helpful company. The original suggested part came but was incorrect and the company arranged a free collection and sent the alternative correct part. Yes I would use this company again.
2. april 2026
Easy site to use and found what I was…
Easy site to use and found what I was looking for no problem and good delivery thank you.
1. april 2026
The dispatch of the part was fast
The dispatch of the replacement part was very quick, and was received the next day. Very good service. Thank you.
27. marts 2026
Good company to trade with
Ordering was easy and delivery reasonably quick. Carbon filters for cooker hood were easy enough to fit once we got the hang of it!
25. marts 2026
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