Another order this year; the items were shipped in a reasonable amount of time and were of great quality! Way to keep me ordering, ZF, with the shopping incentives! *****
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shipping takes forever and their AI system isn't even monitored by AI 😂 I got a response days later via email from my question. The camo patterns they use for shorts are cool but that's about it.
Poor quality item. Cheap Chinese zipper broke within 8 months on a jacket used less than 20 times in very light use situations, in the house as a house coat. Contacted customer service about repair or... Se mere
lol the reviews are all seem to be exactly the same, and i am here to add to it. I order a pair of shorts for my husband on November 28th. Given that companies are bombarded with orders during the hol... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
American Made Military Apparel, Special Items, Accessories, Gear & Products. Veteran Founded and Operated #stayzero
Kontaktoplysninger
1100 E Howard Ln, STE 350, 78753, Austin, USA
- sales@zerofoxtrot.com
- zerofoxtrot.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 29 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
HORRIBLE product (bad customer service too)
Wrong item arrived multiple times. Promptly ripped upon use. Terrible customer service, even worse product.
Ordered a shirt before Father’s Day
Ordered a shirt before Father’s Day, still have not received it. It was coming from Austin which is close by and it’s now in a different state. I’m very disappointed.
Unsatisfactory experience from this so called veteran inspired company
I am an army vet and I must say I love zerofoxtrot and over grunt style any day. The quality of the clothing is like day and night. Grunt style does not compare with ZF. And the thing I love the most about ZF is the fact that when you pay extra for expedited shipping they deliver in time. Sorry grunt style but you guys dropped the ball several times when I would place an order and I pay extra for expedited shipping and then get a much delayed delivery. Not great customer service. Grunt style has taken my hard earned money and never delivered on time as promised. On the other hand FANTASTIC job well done ZF. I'd rather continue with you guys than grunt style any day. Plus grunt style does not make their merchandise in the great U.S. of A like ZF does. I must add all the false accusations about me taking advantage of grunt style staff on their customer service over the phone is just down right a low blow never again will I ever be a faithful fan of grunt style.
Ordered a shirt for Christmas for my…
Ordered a shirt for Christmas for my husband and it was ripped big hole under sleeve ! I payed good money for this shirt! I had to fix it myself....poor merchandise they dont check products before selling them .obvious they dont make them they probably have them made at some cheap shop.
Avoid this company at all costs
Avoid this company at all costs. You pay for items expecting to receive them and after 3 weeks ... still no shirts. I did get an email that contradicts what their website says. So they're not only unethical in their business practices but liars. I'll be contacting the BBB to file a formal complaint tomorrow if my card is not credited.
They also don't know how to count when it comes to their inventory and what they have on-hand.
Stolen Funds
As a veteran, it’s heartbreaking to have to write this review. My card was used unauthorized by a family member this summer. This totaled about $400 worth of merchandise. I immediately caught it and intercepted every package for over a month while staying in contact with Catie in CS. I write you today that after all this, they have disputed giving me $177 which is the largest of three purchases. This is theft and I hope they make it right as I have photos of every single piece returned. But I’m shocked at 1) their immediate refusal to NOT send out an authorized order 2) refusal to refund returns.
This company sucks and is just looking…
This company sucks and is just looking to take your money. There are many more businesses out there with a better product. This company is just about the money. Random emails saying they are in stock... but they aren't. Product is garbage.
Just bought a Tiger Stripe woobie…
Just bought a Tiger Stripe woobie hoodie. It is well made. A bit more light weight then I expected but that is fine. Size runs a bit small. I am 155 pounds and the large is comfortable but snug. I will be buying more from them in the furure.
Terrible quality
Terrible. I ordered 4 camo shorts. What arrived was nothing like was offered on their webpage. Colors were mismatched. Pockets were longer than legs. Long story short I wouldn't take it even if it was for free.
Solid
Honestly was pretty spectacle about it, it took longer than expected but that's just shipping ig. But honest once I got it, this company completely blew my mind away. Amazing products and the materials as well.
Great shirts! Disappointing Customer Service/“Policy”…
Very happy with the shirts! But I was disappointed to find out that the products I ordered went heavily on sale within a couple days of ordering them. I reached out to customer service to see if there is any credit I can get for future orders to be compensated for the difference… Their response:
“We usually have no problem going above and beyond for our supporters, however, we are unable to break our policy and honor sale prices for purchases not made during the active sale. We sincerely apologize again for the inconvenience. Please let us know if there is anything else we can help you with. Have a great day!”
That’s all fine and good but I am a supporter who purchased product that hasn’t even been sent out yet. I purchased two separate orders within a couple days of each other. I was never notified about an upcoming 65% off sale. I guess my support for their company/product isn’t enough to go “Above and Beyond” for?? Very disappointing. I’ll be thinking twice before another purchase from them.
There are plenty of other companies who will really stand behind their products and customers.
Never again.
Absolute terrible customer service & shipping charges are over the top.
Will never do business with this mob again, will stick to brands I know here in Australia.
Still waiting to be shipped to my address since January 18th, very disappointed.
Love their gear and their designs
Love their gear and their designs. By far one of my favorite T-shirt companies. I will continue to support this company. Keep the awesome designs coming.
Order months before you need it…
Ordered for my boyfriend for Christmas on December 18th it’s now January 22nd. Shipped from Texas and says it’s still in Texas. Spent over $100 in product. Wasn’t able to use the discount code because of my location. Just over all disappointments from this company, because the items they sell seem to be very nice.
Love the product. Terrible shipping experiences 5 out of 6 times
This company has amazing products. They do not ship in a time like it says and they use a way where it bounces all over for weeks before getting to you. Customer service takes way too much time to reply and answers are very generic and uninformative. Still waiting on something I ordered in November
Ordered package for Christmas present…
Ordered package for Christmas present on November 24th and still haven’t received it. They probably should figure out how to get packages to their paying customers.
What’s not to love about this company
What’s not to love about this company, I have so many T-shirt’s I have lost count.
Each one has a quality designed print that looks amazing.
I also have a range of other items from them including flags, notebooks, coins and a wind proof jacket all of which I love and use on a regular basis.
Their Instagram account is on point giving extremely detailed background stories to their posts on events in conflicts gone by and heroic actions by individuals that have gone above and beyond!
Love their T-shirts
Love their T-shirts. Excellent quality and cool designs. Happy to support this service member-affiliated business!
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