Εξαιρετική εμπειρία! Με το ταχύπλοο Kerras Cruises φθάσαμε από Νάξο σε 1,30 ώρα στο Πάνω Κουφονήσι. Παρόλο που δεν πήραμε πάλι καραβάκι από το λιμάνι στο Πάνω Κουφονήσι για να πάμε στις άλλες παραλίες... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our family had an amazing experience with ZAS Tours! The driver was waiting for us right where we arrived at the port. The booking was for our children to go go-karting, and they absolutely loved it a... Se mere
My tour was canceled, and was waiting for my refund after 9 days, till I figured out that I had booked with Zas Tours but billed by Zas Travels, and was to sail with Azul Cruses. Till I figured thi... Se mere
Virksomheden har svaret
Μια όμορφη εμπειρία στην ενδοχώρα και τα βόρεια παράλια της Νάξου η ξεναγός μας η κυρία Ρούλα πολύ κατατοπιστική σε όλα και φυσικά ο οδηγός ο κύριος Βασίλης άψογος σε όλα.
Virksomhedsoplysninger
Skrevet af virksomheden
Make the most of your vacation in Greece with Zas Tours. Book activities, island excursions, cooking lessons, private catamaran cruises and much more simply and easily with instant availability. With 41 years experience and two offices on the island of Naxos we have a reputation for great service.
Kontaktoplysninger
Beachfront Chora Naxos, 84300, Naxos Chora, Grækenland
- +30 22850 22500
- support@zastours.com
- zastours.com
4,5
Fremragende
219 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great and professional service!
25. februar 2026
Besvarelse fra Zas Tours
Hi Nick,
Thank you for your kind review! We’re very pleased to hear that you found our service great and professional.
Your feedback means a lot to us, and we hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
Easy reservation.
20. oktober 2025
Besvarelse fra Zas Tours
Hi Joëlle,
Thank you for your kind review! We’re very pleased to hear that you found the reservation process easy.
We hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
One of my favorite Paros experiences
I accidentally booked for the wrong day. I was on my to port (a day early) when the company contacted me to confirm my next day trip. I couldn't believe my mistake and asked if there was any way they could accommodate us that day as we were almost there. They made a call or 2 and then confirmed we were good to go. And they were so nice about it. The weather was perfect, our skipper was excellent and it was an amazing day.
10. oktober 2025
Besvarelse fra Zas Tours
Hi Sandy,
Thank you for your lovely review! We’re so pleased we could help when you realized the booking had been made for the wrong day, and it’s great to hear that everything worked out smoothly in the end.
We’re also very happy to know you had such an amazing day in Paros, with perfect weather and an excellent skipper.
We hope to welcome you back again soon to book more excursions in Greece!
Best regards,
Zas Tours Support
It was very enjoyable
It was very enjoyable. We saw many different places that are not accessable without boat, the food was delicious, atmosphere was friendly. Pretty cool trip.
1. september 2025
Besvarelse fra Zas Tours
Hi,
Thank you so much for your lovely review! We’re thrilled to hear that you had an enjoyable trip, discovered unique spots only accessible by boat, and enjoyed the food and friendly atmosphere. That’s exactly the kind of experience we love to provide.
Just a small note: Trustpilot reviews are meant to reflect your experience with ZasTours.com—how easy it was to book, communicate, and get support from our team. If most of your review is about the excursion itself, we’d kindly ask you to consider updating it to focus on your booking experience with us.
Thank you again for choosing Zas Tours. We hope to welcome you on another adventure soon!
Best regards,
Zas Tours Support
Besvarelse fra Zas Tours
Γεια σας,
Σας ευχαριστούμε πολύ για τα καλά σας λόγια! Χαιρόμαστε ιδιαίτερα που μείνατε ικανοποιημένοι από την εξυπηρέτησή μας και εκτιμούμε πραγματικά το θετικό σας σχόλιο.
Ελπίζουμε να σας εξυπηρετήσουμε ξανά σύντομα σε κάποια από τις επόμενες εξορμήσεις σας!
Με εκτίμηση,
Zas Tours Support
Nice, safe transportation!
I experienced transportation from naxos to ano koufonisi and back,fortunately with zero wind.
Pleasant,safe transportation.
The little port in Aghia Anna was lacking organisation but I guess this is not relevant to zas tours.
5. august 2025
Besvarelse fra Zas Tours
Hi,
Thank you for your kind review. We’re delighted to hear that your trip to Ano Koufonisi went smoothly and that you found the transportation safe and pleasant.
Just a small note: reviews on Trustpilot are meant to reflect your booking experience with ZasTours.com—things like how easy it was to book, communicate, and receive support. Since your feedback is mostly about the journey itself, we’d kindly ask you to consider updating your review to focus on your booking experience with us.
Thank you once again, and we hope to welcome you back for another island adventure soon!
Best regards,
Zas Tours Support
Besvarelse fra Zas Tours
Hi,
Thank you for your kind review! We’re very happy to hear that you found our responses quick—it’s always our goal to be as clear and prompt as possible.
We truly appreciate your feedback and look forward to helping you with your future island adventures!
Best regards,
Zas Tours Support
Besvarelse fra Zas Tours
Hi,
Thank you for your kind review! We’re so pleased to hear that you found the booking process easy and that the itinerary details and pricing worked well for you.
Your feedback means a lot, and we hope to welcome you back soon for another island adventure!
Best regards,
Zas Tours Support
The most unprofessional tours agency I have dealt with
I booked “Shared Full-Day Sailing Cruise from Agia Anna. Swim, Snorkel & Dine at Sea” a week ago for today 24/07.
I made it to the meeting point at the time agreed (8:40am) and no one showed up.
At around 8:45 am, I started calling Zas and they kept telling me that the person in charge of tours was not around but would called me in 5 or 10 minutes. At 9:20am, 20 minutes passed the departure time, I tried also contacting through WhatsApp. They read my message but didn’t reply until 9:38am. At that point all they said was that the supplier company would contact me directly.
In the meantime the supplier company was not aware of my reservation based on what they said. Ultimately, they ended up picking us up at 10am to do the tour.
If I could give Zas less than 1 star, I would. Independently of who made the mistake that caused our booking to be forgotten (Zas or the provider company) I paid Zas to coordinate this activity for me and they didn’t do their job. It’s absolutely unprofessional and unacceptable that no one was around to assist.
EDIT: the answer is such a disappointment. I checked the order on my profile on Zas web and my phone number is correct, for obvious reasons won’t make it public here. I don’t have any message or missed call from the provider the day before. Lying to blame the client is pretty low, even for you. Equally, when we called the provider we were told they didn’t have any booking for that day and they were doing technical maintenance on the ship so it seems that not only the provider didn’t communicate the changes to me, but also forgot to tell their captain he was navigating that day.
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Zas Tours
Hi,
Thank you for taking the time to write this review and thank you for your booking. We're incredibly sorry that you feel let down and we can fully appreciate your frustration. You expected your excursion to start at a certain time and there was nobody around. Communication with us (although we were on hand), didn't really help you out. Instead you had to wait around and you ended up doing the cruise an hour later (10 AM rather than 9 AM).
Having looked at this case, the provider of the excursion reports that he changed the start to a later time. He had wanted to contact you the day before but it appears you had mistakenly provided a wrong phone number - so he was not able to reach you. Unfortunately, he also didn't inform us so that we could try reaching out to you a different way. We've since spoken to him to ensure that this doesn't happen again.
We can assure you that your booking was not forgotten.
Once again we would like to offer our full and unreserved apologies. We have already learned from this and we will do better. We hope that you still might consider Zas Tours for any future excursion bookings in Greece.
Regarding your update: The information we have provided is what was reported to us by the supplier. Perhaps the issue stems from the fact that you didn't remove the leading zero from your phone number after the dialing code. We will be looking into this too - our suppliers should be aware of such issues. Once again we want to apologize sincerely that that your cruise started an hour after you expected it to. We believe we have been professional, courteous and fair in this matter.
Best regards,
Zas Tours Support
Besvarelse fra Zas Tours
Hi,
Thank you for your booking and for writing this review. We're truly sorry that you feel your excursion was not well organized.
However, it appears that you have written a review for one of our suppliers and not for Zastours.com - for example, how easy it was to make your booking or how well we communicated with you.
We would kindly ask you to change your review and score to accurately reflect your booking experience and not your travel experience. If you would like to review your travel experience with our supplier you can do so on our website or elsewhere online.
Thank you once again and we hope that you might consider booking with Zastours.com again in the future.
Best regards,
Zas Tours Support
Besvarelse fra Zas Tours
Hi,
Thank you for this nice review. We really appreciate it.
Just a small note: reviews on Trustpilot are meant to reflect your experience with ZasTours.com—things like how easy it was to book, communicate, and get support. If this review is predominantly about your travel experience and not your booking experience we'd kindly ask that you consider changing it.
Thank you once again and we hope that you might consider us for your future island adventures!
Best regards,
Zas Tours Support
Departure times were incorrect
The times given for the boat transfer were incorrect both ways. Luckily we got to the port early and were told about the return journey time once on board, but annoyingly it meant we had to leave an hour or so earlier than we had expected
3. juli 2025
Besvarelse fra Zas Tours
Hi,
Thank you for your booking and thank you for taking the time to write this review.
We have confirmed that we did indeed have the wrong departure time for this excursion for the return leg on our website. We're incredibly sorry about this and can fully appreciate that you felt frustrated because you expected to spend a bit more time on Naxos.
This particular excursion works with a boarding pass which is sent to you directly by the excursion supplier and here the correct details were presented. We're also glad that you were given the correct departure time on board and everything worked out fine.
We immediately corrected the information on our website with the correct times and would like to thank you for bringing it to our attention.
Thank you once again for your booking and we hope that you might consider booking with Zastours.com again in the future.
Best regards,
Zas Tours Support
Love Koufonisi !!
Smooth process with handy pickup and dropoff from multiple Paros locations. “cruise” is really just transportation, but it runs more convenient routes than ferries do, and worked out great. Alexander made our visit to Koufonissi, which was AMAZING, possible and enjoyable.
2. juli 2025
Besvarelse fra Zas Tours
Hi,
Thank you for the lovely review! We’re so happy to hear your visit to Koufonisi went smoothly and that the pickup and dropoff made things easier. Alexander (the boat, not a person—though he’s earned a fan club!) definitely has a way of making the journey memorable.
Just a small note: reviews on Trustpilot are meant to reflect your experience with ZasTours.com—things like how easy it was to book, communicate, and get support. Since Alexander belongs to one of our trusted partners, we’d really appreciate it if you could update your review to focus on your booking experience with us.
Thanks again for choosing ZasTours. We hope we’ll see you on another island adventure soon!
Best regards,
Zas Tours Support
Everything happened very quickly
Everything happened very quickly. I had trouble making the reservation on my phone, and the support team was very helpful. Now we just have to enjoy the cruise!
3. juli 2025
Besvarelse fra Zas Tours
Hi,
Thank you for taking the time to write this review and thank you for your booking. We're glad that our support team was able to sort out any issues you might have had on your phone.
We hope that you might consider Zastours.com again for future excursion bookings in Greece.
Best regards,
Zas Tours Support
Ended up a bad experience - updated by request of Zastours
Update - I am told that although I booked my tour through Zastours my complaint should be directed towards the carrier Kerras Cruises.
While I understand that to my mind my contract was with Zastours (money paid to them) I had no issue with booking the trip with them.
booked a day trip with Zastours to Koufonisia from Naxos - boat operating the trip was Kerras Cruises. Generally in the way out a smooth trip then a little bit rough but maybe to be expected in Cyclades. On the way back again smooth cruise - stopping at Agnia Anna to drop some customers off. Then what should be approximately 20 minutes if so to Naxos port. As we round the headland to come into port the driver of the boat suddenly went incredibly and uncomfortably fast. Was very frightened and then he just as suddenly turned the boat round with no explanation to most of remaining passengers. Sped very fast back to Aghia Anna to drop off some passengers who had forgotten to get off when it stopped first time. I wasn’t staying in to be driven by some crazy young guy again and me and another couple who were also u happy with the way the boat was being driven also got off an we got the bus back to Naxos.
The appalling way the boat was driven for that lady 15/20 minutes was a terrifying experience - I spoke with Zastours office on my way back to my apartment and they could see how much it had upset me and told me to complain the the harbour master - I’m leaving tomorrow so that won’t happen but I have to say I wouldn’t use them again
17. juni 2025
Uopfordret anmeldelse
Besvarelse fra Zas Tours
Hi,
Thanks for taking the time to write this review. We completely sympathize and understand how you feel. We're truly sorry you had such a poor experience on the way back to Naxos.
However, reviews here should be for Zastours.com - for example, how easy the booking was or how we communicated with you. The review you have written concerns your excursion and not your booking experience with us. We would kindly ask that you please change your review and score to accurately reflect your experience with us and not with our supplier. We also ask for reviews on our website for the experiences we sell and we would suggest that this review is better suited there.
Thank you for your booking and we hope that you might consider booking with Zas Tours again.
Best regards,
Zas Tours Support
Easy booking process, great experience
Making the booking was quick, easy and reliable. Specifically for the _One Day Cruise from Piso Livadi in Paros to Santorini_ trip, the bus service to get us to the meeting point and back was impeccable, everything was on time and Afrodita, the tour guide, was a great presence throughout the day.
2. september 2024
Besvarelse fra Zas Tours
Hi,
Thank you for your lovely feedback! We’re so glad to hear the booking process was smooth and that everything ran on time for your One Day Cruise from Piso Livadi to Santorini. Afrodita will be delighted to hear your kind words—she really is a star! We look forward to seeing you on another adventure soon.
Best regards,
ZasFerries support
Just a great informative day
Just a great informative day, small numbers and great tour guide and driver!
11. oktober 2024
Besvarelse fra Zas Tours
Hi,
Thanks so much for your kind review! We're delighted to hear you had such a great and informative day. It's wonderful that the small group size and the excellent work of both the tour guide and driver made the experience even more enjoyable. We hope to see you again on another island adventure!
Best regards,
ZasFerries support
Besvarelse fra Zas Tours
Hi,
Thank you very much for taking the time to write this great review. We hope that you might consider using ZasTours.com again for your future excursions in Greece. Thank you once again.
Best regards,
Zas Tours Support
Easy booking online
Easy booking online. Cruise was as advertised- well catered, small group size and nice relaxing day out.
Unfortunately the first booked date was cancelled due to bad weather. We were informed and rebooked for next day, but this also got cancelled and we were not advised, so wasted time and money turning up. Eventually Zas travel sorted us out and we got a cruise 2 days later.
16. september 2024
Besvarelse fra Zas Tours
Hi,
Thank you very much for taking the time to write this review. We're very sorry that your original cruise supplier was not able to fulfill their obligations and didn't inform you properly of the further cancellation. We can appreciate that this must have been very frustrating for you. We're truly very sorry for the inconvenience this must have caused you.
We're glad, however, that we managed to find something suitable in the end and we would like to thank you for your understanding and patience.
We hope that you might consider using ZasTours.com again for your future excursions in Greece.
Best regards,
Zas Tours Support
a perfect boat trip to koufonissi!
a perfect boat trip to koufonissi!
everything was really good! also support while booking!
Thank you very much!
10. september 2024
Besvarelse fra Zas Tours
Hi,
Thank you very much for taking the time to write this wonderful review. We're so glad to hear that you liked Koufonissi. Visiting later on in the year is always a great idea as there are fewer people.
We hope that you might consider using ZasTours.com again for your future excursions in Greece. Thank you once again.
Best regards,
Zas Tours Support
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