I have never experienced such rude customer service. This has put me off ever shopping here again and have now warned many others against this. I hope someone could follow up with Amy to discuss her t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Outstanding service by seller and courier at an unbelievable price. My Tricker’s Bourtons in Caramel Kudu arrived in record time. Cannot be happier, the Bourtons have always been among my grail shoes/... Se mere
Virksomheden har svaret
Great little store, it’s hard to find the right balance between good customer service and overbearing, pushy commission chasers but these lads were on the money, with recommendations based on my outfi... Se mere
Virksomheden har svaret
Had a delivery issue with Royal Mail where they damaged my jacket in transit. Called the store to report and got a call back from the warehouse within 10 minutes. Replacement issued immediately. Rea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
From Wilderness to Metropolis... Explore a considered mix of functional brands, all designed for an active life whether lived out on the mountain tops or deep in the heart of the city. Shop now for Fjallraven, Carhartt, Saucony and more...
Kontaktoplysninger
Storbritannien
- info@yardsstore.com
- yardsstore.com
4,5
Fremragende
246 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Yards Store
Glad to hear Tom that you had an all round good experience with us!
Many Thanks
Yards Store
Shopped with Yard Store a few times and…
Shopped with Yard Store a few times and always super pleased with my purchases and when bought in the sale even happier. Quick delivery and hassle free shopping. Definitely recommended
23. juli 2021
Besvarelse fra Yards Store
Thanks for this review Suki, really appreciate the comments and recommendation.
Many Thanks
Yards Store
Had a delivery issue with Royal Mail…
Had a delivery issue with Royal Mail where they damaged my jacket in transit.
Called the store to report and got a call back from the warehouse within 10 minutes. Replacement issued immediately. Really nice fella's on the phone and they sell great gear!
Online or in store Yards are top geezers.
10. juli 2021
Besvarelse fra Yards Store
Thank you for your review James, really glad to hear that the team dealt with your issue and hope we have a a loyal customer here!!
Many Thanks
Yards Store
great service fast delivery
7. juli 2021
Besvarelse fra Yards Store
Thanks Rob for your 5* review!!
Many Thanks
Yards Store
Fast Service, Delivered on time
Pleased with the service, Received the gas cartridge two days after ordering, well packaged.
7. juli 2021
Besvarelse fra Yards Store
Thank you for your review John, much appreciated!
Many Thanks
Yards Store
Was sceptical at first but pleasantly surprised
I was sceptical of it at first, but it was a fast no nonsense process, the customer service was fast and helpful and it took me no time at all getting my jacket, cheap too!
21. april 2021
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hi.
It's great to hear you have reassurance now you have successfully received the order and you love the item. Thank you for placing the order and taking time to leave us a 5* review.
Many thanks,
Yards Store.
First time buyer and will be 100%…
First time buyer and will be 100% returning regularly. I purchased the incorrect sized shoes and had a very easy and present experience swapping them out - the staff went above and beyond and were very friendly and professional - really nice to deal with! thanks, Michael
23. marts 2021
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hi Michael,
Thank you for these words, it is greatly appreciated. We all want to make sure our customers are satisfied, so great to hear we have done our job!
Hope to see you shop with us again soon!
Many Thanks
Yards Store Team
Useless and unreliable
Useless. My order went AWOL in transit. The Royal Mail tracker stated that it had been delivered last week but showed subsequent updates of the parcel still being on the move. I asked them to clarify what was happening g with Royal Mail. They said they would get hold of a proof of address photo from Royal Mail, as if this would help matters. No understanding of the issue or willingness to engage to resolve it. That was three days ago and still no sign of the item.
4. februar 2021
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hi,
I am very sorry to hear you have trouble with your order and the delivery, please send me an email to info@yardsstore.com and I will be happy to ensure that all has been done to resolve the matter.
Many thanks,
Yards Store.
Besvarelse fra Yards Store
Hi Alan,
Thank you for the 5* review, we appreciate the time taken to complete this!
Many thanks,
Yards Store.
Besvarelse fra Yards Store
Great to hear David - thank you for the review!
Kind Regards
Yards Store Team
Lesson from patience
I ordered some cap and post returned cap to this seller, due to the transport problems induced by COVID. The staff of the Yards Store was very professional, helpful and patient, understanding all problem that COVID made all over the world, and did the effort to send me cap again. After four months i finally get this cap. Thank you Yards Store!
16. juli 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Great to hear Dom - these times have been crazy for all of us so glad to hear that you finally got the product! Our customer service team are always here to help with any issue - glad it got sorted!
Kind Regards
Yards Store Team
perfekter Einkauf- schnelle…
perfekter Einkauf- schnelle Lieferung-mit Traking Code immer nachvollziehbar.
Plane schon den nächsten Einkauf :-)
12. juli 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thank you Stefan for the great review - and glad we now have another loyal customer on board!
Kind Regards
Yards Store Team
Besvarelse fra Yards Store
Simon, great to hear that you are happy with our service across the board!Thank you!
Kind Regards
Yards Store Team
Quality labels at decent prices
Quality labels at decent prices, 5 * customer services!
10. juli 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thanks Craig - our team have been working their hardest during this time so that all customers are satisfied!
Kind Regards
Yards Store Team
Good and quick
7. juli 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Glad to hear Gary, thank you for the review!
Kind Regards
Yards Store Team
Besvarelse fra Yards Store
Thank you for the review Roy - we have been working super hard to get all deliveries out as quick as possible!
Kind Regards
Yards Store Team
The store is amazing
2. juli 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thanks Jay for the review! The store is brand new and fully open now since Covid so happy to hear you love it!
Kind Regards
Yards Store Team
Really great experience with this…
Really great experience with this retailer! Wide range of products and fast delivery. Their shop in Manchester is also really cool.
1. juli 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Great to hear that you love the products we have and the store too!There is a different range on each so great to hear!
Kind Regards
Yards Store Team
Great range of products
Great range of products, fast delivery. Fantastic little store too 👍
1. juli 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thank you - we are working our hardest online and in store for customer satisfaction!
Kind Regards
Yards Store Team
Went to the store in Manchester and the…
Went to the store in Manchester and the service was exceptional, great choice for a small store
1. juli 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thank you for your review Rodger! Great to see people getting about the shop again- we do have all social distancing measures in place to feel safe and secure whilst browsing all products that we have!
Kind Regards
Yards Store Team
Dette er Trustpilot
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