I have never experienced such rude customer service. This has put me off ever shopping here again and have now warned many others against this. I hope someone could follow up with Amy to discuss her t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Outstanding service by seller and courier at an unbelievable price. My Tricker’s Bourtons in Caramel Kudu arrived in record time. Cannot be happier, the Bourtons have always been among my grail shoes/... Se mere
Virksomheden har svaret
Great little store, it’s hard to find the right balance between good customer service and overbearing, pushy commission chasers but these lads were on the money, with recommendations based on my outfi... Se mere
Virksomheden har svaret
Had a delivery issue with Royal Mail where they damaged my jacket in transit. Called the store to report and got a call back from the warehouse within 10 minutes. Replacement issued immediately. Rea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
From Wilderness to Metropolis... Explore a considered mix of functional brands, all designed for an active life whether lived out on the mountain tops or deep in the heart of the city. Shop now for Fjallraven, Carhartt, Saucony and more...
Kontaktoplysninger
Storbritannien
- info@yardsstore.com
- yardsstore.com
4,5
Fremragende
246 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent in every aspect.
15. juni 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thank you very much Mark for your kind review and 5*!
Kind Regards
Yards Store Team
NEVER BUY
NEVER BUY! It's an internet fishing store. They never sent the products. They told me that I didn't receive it but the truth is that they never sent it and never returned my money. AVOID THEM
8. juni 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hello Nikos,
Sorry to hear that you are not satisfied, however you have been in contact with a member of our team regarding this issue. Your parcel was attempted to be delivered however there was no answer and you have been required to get in contact with your local postal service. The item is now being returned back to sender which is standard procedure if there is no claim for an item.
You have the option of either reshipment or refund which will be issued once the parcel gets back to us as the sender and we have the product back.
There is an official Royal Mail tracking number for your parcel which you have been provided with and the website for this on the entire journey.
I hope this all makes sense but please contact customer service for more assistance.
Kind Regards
Yards Store Team
Brilliant service thank you
7. juni 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Great to hear - thank you Jamie!
Kind Regards
Yards Store Team
Good service great products
7. juni 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thank you for the review and 5*s Neil.
Kind Regards
Yards Store Team
Still arrived on time despite Covid…
Still arrived on time despite Covid conditions. No dramas at all and love the product. Thank you so much!
7. juni 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Glad to hear that the product arrived and you loved the product Heidi!
Kind Regards
Yards Store Team
Excellent fast and efficient delivery…
Excellent fast and efficient delivery from what seems a customer friendly company.
Also gave me a lovely discount to use in future.
Can’t fault them
6. juni 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
We like to look after our customers Jay - great to hear you are happy and hope to see you shop with us again soon.
Kind Regards
Yards Store Team
Besvarelse fra Yards Store
Thank you Tim!
Kind Regards
Yards Store Team
Besvarelse fra Yards Store
Thanks Matthew for the 5* review and comments - much appreciated.
Kind Regards
Yards Store Team
Besvarelse fra Yards Store
No problem - glad that the item arrived and you were satisfied with the whole service that we offer.
Hope to see you shop with us again.
Kind Regards
Yards Store Team
Everything was fine.
4. maj 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thank you for the 5* feedback.
Kind Regards
Yards Store Team
I’ve bought in store and online and…
I’ve bought in store and online and always had a great experience..
1. maj 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Great to hear that you liked both forms of our brand - we will be reopening the store in the next month or so as well as all online business running as usual!
Thank you for the 5* feedback.
Kind Regards
Yards Store Team
I have purchased a few items from them…
I have purchased a few items from them now , and retuned a pair of shoes , all the time they kept me informed and refunded the money immediately, excellent coms and super customer service , keep up the good work
1. maj 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thank you very much Andrew for your positive feedback - we are happy you were satisfied with the products and service that we have offered!
Hope to see you shop with us again soon.
Kind Regards
Yards Store Team
Great choice of brands at Yardsstore.com
Great choice of brands at yardsstore.com and the service with my order was first class I’d definitely shop at yardsstore.com again
22. april 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Thank you for the positive 5 star review!
We look forward to seeing you again soon!
Kind regards,
Yards Store
Besvarelse fra Yards Store
Thank you for the 5 star review!
Kind regards,
Yards Store
Straps aren’t long enough.
12. april 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hi Andrew,
Could you please provide us some more information on the above so we can see if we can help you or not?
Kind regards,
Yards Store
Excellent Service and Delivery
9. april 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hi Brad,
Thank you very much for the positive feedback.
Yards Store
Great service and communication
9. april 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hi Nicholas,
Thank you for the positive feedback, we pride ourselves on giving our customers the best experience we can!
Kind regards,
Yards Store
Great service in store and online
6. april 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hi Azaria,
Thank you very much for your continued support and positive feedback!
Kind regards,
Yards Store
Besvarelse fra Yards Store
Hi Kelton,
Thank you for the positive feedback, it is much appreciated!
Kind regards,
Yards Store
Excelente site!
6. marts 2020
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hi Benito,
Thank you very much for the positive feedback!
We hope to serve you again soon.
Kind regards,
Yards Store
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