I have never experienced such rude customer service. This has put me off ever shopping here again and have now warned many others against this. I hope someone could follow up with Amy to discuss her t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Outstanding service by seller and courier at an unbelievable price. My Tricker’s Bourtons in Caramel Kudu arrived in record time. Cannot be happier, the Bourtons have always been among my grail shoes/... Se mere
Virksomheden har svaret
Great little store, it’s hard to find the right balance between good customer service and overbearing, pushy commission chasers but these lads were on the money, with recommendations based on my outfi... Se mere
Virksomheden har svaret
Had a delivery issue with Royal Mail where they damaged my jacket in transit. Called the store to report and got a call back from the warehouse within 10 minutes. Replacement issued immediately. Rea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
From Wilderness to Metropolis... Explore a considered mix of functional brands, all designed for an active life whether lived out on the mountain tops or deep in the heart of the city. Shop now for Fjallraven, Carhartt, Saucony and more...
Kontaktoplysninger
Storbritannien
- info@yardsstore.com
- yardsstore.com
4,5
Fremragende
246 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great store for quality niche products…
Great store for quality niche products that are hard to find else where.
Good customer service with swift delivery,will definitely use again.
4. september 2022
Besvarelse fra Yards Store
Hello Peter, thanks for the review, we really appreciate the kind feedback.
It needs to get better can you help
11. august 2022
Besvarelse fra Yards Store
Hello Craig,
Please can you let us know how we can help you out? We have seen no prior correspondence or emails from yourself.
We can see you placed your order, you received it within 48 hours, please can you email us on: info@yardsstore.com and let us know what the issue is?
Kind regards,
Yards Store.
Very good
Quick delivery, item packaged well and arrived in great condition. Really good quality.
9. august 2022
Besvarelse fra Yards Store
Hello,
Thanks so much for the amazing review, it is massively appreciated.
We look forward to seeing you shop with us next time!
Kind regards
Fantastic customer service!
I ordered a product that was mistakenly described wrong on the website. Yards Store made it right quickly. Would definitely shop here again. Thank you!
6. august 2022
Besvarelse fra Yards Store
Hello,
Thanks so much for the amazing review, it is massively appreciated.
We look forward to seeing you shop with us next time!
Kind regards
Unable to find important info.
The quality of my item was perfect, but I was unable to find a size guide for them on the Yards site so unfortunately the item does not fit. I was also unable to find the return policy on sale items.
6. august 2022
Besvarelse fra Yards Store
Hello Jack,
I am sorry to hear you had a sizing issue.
We will be sure to take your feedback on board and improve next time.
Kind regards,
Yards Store.
Great service
4. august 2022
Besvarelse fra Yards Store
Hello,
Thanks so much for the amazing review, it is massively appreciated.
We look forward to seeing you shop with us next time!
Kind regards
customer service excellence from Jordan
Had a snafu with placing an order that was quickly solved by a customer service agent, Jordan. He was friendly, efficient, and his expertise sorted my issue. Thank you!
27. juli 2022
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hello Greg,
Thanks so much for the lovely review!
We will be sure to pass the feedback onto Jordan. We look forward to see you shop with us next time :).
Kind regards
Good experience all round
Good experience all round. Quick delivery and an all round good example of online experience
13. juli 2022
Besvarelse fra Yards Store
Hello,
Thanks so much for the amazing review, it is massively appreciated.
We look forward to seeing you shop with us next time!
Kind regards
Besvarelse fra Yards Store
Hello Paul,
Thanks for the review, we will take your feedback on board.
Kind regards,
Jordan.
Great service
Looking for a gift, and saw This company. Never bought before but the price was good. Arrived on time. Unfortunately I needed to return the item and they were brilliant. Really couldn’t fault them, great service.
30. juni 2022
Uopfordret anmeldelse
Besvarelse fra Yards Store
Hello Sam,
Thanks so much for the lovely review.
We hope to see you choose us next time!
Kind regards,
Jordan.
First time buying from here and what a…
First time buying from here and what a very pleasurable experience! Fast delivery and well packaged, also a nice little gift inside which was very much appreciated!! Will be buying from Yards Store again.
15. juni 2022
Besvarelse fra Yards Store
Hello Aaron,
Thanks for the amazing review, we are glad you loved your order.
We look forward to your next order with us!
Kind regards,
Jordan.
Besvarelse fra Yards Store
Hi James,
Thanks so much for your custom! We massively appreciate it.
Kind regards,
Jordan.
Service and delivery time were good.
6. juni 2022
Besvarelse fra Yards Store
Hello Ian,
Thanks for the review, we are glad you loved our service and delivery times.
Kind regards,
Jordan.
Super smooth service!
2. juni 2022
Besvarelse fra Yards Store
Hello Vanesa,
Thanks for the great review, we are glad you love our smooth service!
Thanks,
Jordan.
Quality reputable store
Overseas delivery was fast and efficient. Merchandise was quality and as expented.
9. maj 2022
Besvarelse fra Yards Store
Hi Jim,
Thanks for the lovely review! your custom is massively appreciated.
Kind regards,
Jordan.
Great service on my first time buy
9. maj 2022
Besvarelse fra Yards Store
Hello Ivan,
It's great to have you on board. Thanks for choosing us!
Kind regards,
Jordan,
Bellroy Lite Sling Easter deal from Yards Store.
Yards Store were one of the few retailers who had the Bellroy Lite Sling in Shadow I wanted in stock available with quick delivery and the bonus of a discount as it was easter so I saved 20% off the retail price. The product came well wrapped and protected and very quickly. It was an easy fautless service and good communications from Yards Store from order receipt to delivery.
Thank you from a very happy owner of a Bellroy Lite Sling.
6. maj 2022
Besvarelse fra Yards Store
Hello Chris,
We are happy you love your Bellroy sling, excellent choice!
Thanks for the kind words.
Kind regards,
Jordan.
Great service
Great service - packaging was solid, delivery was quick and even chucked a freebie in.
15. april 2022
Besvarelse fra Yards Store
Hi Michael! Thanks so much for the amazing review, we truly appreciate it.
Kind regards,
Jordan.
Besvarelse fra Yards Store
Hello Philip! Thanks so much for the lovely review, we really appreciate it.
Kind regards,
Jordan.
Besvarelse fra Yards Store
Hello Mark,
I am so sorry that you feel this way about our service, please be assured we want to rectify this and provide you with the best customer support possible.
Upon checking our email inbox, I can see no correspondence between ourselves, I have now emailed you so we can look to get the issue resolved.
Kind regards,
Jordan.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.