The booking system was well designed and easy to us. However there was little information given regarding collection after saying it had been left at the drop off site. The tracking number was not r... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Prompt delivery. Thank you. Would have 5 stars if drop off place had understood the customs forms - 3 copies printed for driver as instructed! Receiving person had no idea! And I received an email... Se mere
Parcel took longer than estimated to arrive in destination country - Greece. Estimated 5 days, took 14 days. still faster than Royal Mail service which took 21 days for a small package. Also, be car... Se mere
To be honest we had nothing but praise for wps.Then they changed their system from dhl to ups.First order was a nightmare over mixing up aussie and uk adress.Then our christmas order did a tour of the... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Send Parcels Worldwide. Cheap Parcel Delivery Service and parcel delivery to Europe, Asia, USA.
Kontaktoplysninger
Unit 15 Glenmore Business Park, Castle Road, ME10 3FX, Sittingbourne, Storbritannien
- 0208 310 1362
- email@worldwide-parcelservices.co.uk
- www.worldwide-parcelservices.co.uk
3,9
God
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
My parcle arrived on time
My parcle arrived on time , and their driver's are very professional
7. november 2023
We always use world wide parcels
We always use world wide parcels , prices are competitive and when it leaves us we know it will get there , spot on.
31. oktober 2023
Paid for a parcel delivery
Paid for a parcel delivery. No shipping label was sent only an invoice so couldn't ship the item without this label. Its been a week now with no contact whatsoever, no email replies which they recommend to email when you call as no one ever picks up. I have called 3 times everyday for the past week within their 'so-called' telephone hours but nothing. Seems like a scam and fake site to me having been through this experience. Its a week and still not been able to send my parcel which has been paid for in full. Will be contacting my bank for a refund so stay away from this website at all costs...
14. november 2023
Uopfordret anmeldelse
Besvarelse fra Worldwide Parcel Services Ltd
Hi Dion, we have been answering your emails all week and have sent the label 3 times the first time being an hour after you booked. We have answered your emails without attaching the label in case the security on your computer is high and it does not like the bar code.
Please email us an alternative email address we can contact you one and send the label.
Sorry you call has not been answered. The phone lines have been very busy with the lead up to Christmas.
Really good value and easy
30. oktober 2023
Lost
Lost the parcel but was my mistake, wrong post code, got it in the end so happy ending 👍
23. oktober 2023
100% recommended courier company
I cannot fault this courier service at all
Prices - excellent
Service - excellent
delivery - excellent
totally brilliant service
20. oktober 2023
I was banned
19. oktober 2023
Besvarelse fra Worldwide Parcel Services Ltd
Hi Jacob,
Yes, you were banned. You were significantly under-declaring the sizes of your parcels and ignoring the emails from us requesting the additional money you owed.
If you want to use companies services, deal honestly with them.
Regards,
Richard
Box was delivered to a neighbour
Box was delivered to a neighbour, which we have just discovered a month later.
18. oktober 2023
Very easy from start to finish.
13. oktober 2023
Shipment to Australia
Positive: Process easy to follow with clear instructions; Efficient and timely pick-up; Detailed tracking information throughout; Package in A1 condition on delivery.
Negative: Considerably slower than a previous shipment; 2 days / 3 Sort Facilities before leaving Europe, resulting in delivery being outside the service guide time.
On balance, would recommend and will use again.
1. oktober 2023
Not good
Not good. Phone contact is difficult. My items were damaged but no compensation. Probably better to go elsewhere.
The reply illustrates some of the issues. It’s basically self service. If you need guidance go elsewhere plenty of other suppliers.
29. september 2023
Besvarelse fra Worldwide Parcel Services Ltd
Our phone lines are limited to 10 to 3pm to allow staff to answer emails. Our emails are answered from early morning until into the evening and over the weekend.
A claim could not be made on this shipment as the description was placed in as 'tea' but the damaged items were food ( glass item of food) which is not allowed into the EU and a pop appears to remind customers of this during booking of this fact. This was explained in the emails received on the day you emailed in. It is very important to list every item in a shipment as customs can issue up to a £10,000 fine for incorrect information. It also voids any cover on the shipment.
The documentation and service were very…
The documentation and service were very good.
20. september 2023
I can not believe how fast and…
I can not believe how fast and efficient this service was, it was amazing. Collected from a private address, it was delivered by road (as needed for this package) faster than an air package sent at the same time. There is no hesitation I would use this company again.
18. september 2023
You did exactly as promised
You did exactly as promised. The parcel was collected on time and delivered on time. Thank you
29. august 2023
I had updates from the word go
I had updates from the word go. I was very pleased with customer service of your company she was lovely when I had to ring and was concerned about my parcel xxx first class service xxx
22. august 2023
Very quick to respond to query by…
Very quick to respond to query by email. Collection from my workplace very easy and quick, safe delivery to destination
14. august 2023
Good service but expensive
12. august 2023
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