First delivery was cancelled due to the driver phoning in sick. We weren’t informed until 5 minutes before the delivery window closed - so the experience didn’t start well However, the courier we... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jon was so understanding and genuinely helpful. After days of calling around with no luck, this was the first company that actually listened and made things easy. I’d definitely recommend them to anyo... Se mere
Virksomheden har svaret
I had a Wickes parcel delivered today by Les from CitySprint to my home in West Sussex. He is an asset to the business! Les provided great communication and customer service, was patient as I searched... Se mere
Virksomheden har svaret
Had two deliveries today, both drivers very patient, polite, helpful, made sure I could manage... excellent staff. I am used to other companies literally throwing items on doorstep and gone in under... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Kontaktoplysninger
Storbritannien
- 020 7880 1111
- citysprint.co.uk
4,9
Fremragende
17 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lack of drivers in aberdeen
Citysprint Aberdeen seem to have a severe shortage of drivers - placed an order for Saturday delivery and they didn’t even attempt to deliver it, even rolling back the status from “driver found” to “booked”. I ordered it for Saturday delivery as that’s when I’d be in. I compromised to today, and yet again same story, no drivers to deliver my parcel. Hardly what I’d call a reliable service! Tried to contact support via their bot but apparently no one is free to chat, and the link they give me to contact them appears to me to be broken.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We appreciate you bringing this to our attention. We're very sorry your delivery experienced these issues and for the difficulty reaching our support team. We will now request more information separately to allow us investigate further. Thank you for your feedback.
Poor service
Poor service. Won’t use them again. Very bad service from customer service agent
19. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
Hi John, I am sorry to hear that you have received a bad service from one of the team. I have reached out to request some additional information from you on this. Once this is received, I will be happy to look into the issues with your delivery and come back to you with a response. Thanks
Great service
Delivered on time, courier M039 went above and beyond, very impressed abd grateful
18. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our courier delivered on time and went above and beyond your expectations. We appreciate your positive feedback and gratitude!
My courier was exceptionally helpful…
My courier was exceptionally helpful and considerate in delivering my goods. He kept us informed of his ETA and arrived exactly when he said he would.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our courier was exceptionally helpful and considerate! We appreciate you mentioning how he kept you informed of his ETA and arrived on time.
Jon was so understanding and genuinely…
Jon was so understanding and genuinely helpful. After days of calling around with no luck, this was the first company that actually listened and made things easy. I’d definitely recommend them to anyone who needs this kind of collection.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our team member was so understanding and helpful, making things easy for you. We appreciate you recommending our collection services and providing your positive feedback!
Augustus (SF83) was really polite and…
Augustus (SF83) was really polite and provided a great service
17. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our service was great and our driver was polite! We appreciate you taking the time to leave us this positive feedback.
Courier on time and very helpful
Courier LH18 was on time and extremely helpful with my many heavy packages being delivered. He helped bring them into the house
17. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our delivery service met your expectations! It's great to know the courier was helpful and on time with your heavy packages. Thank you for your feedback.
Great delivery experience
Brilliant delivery service. Everything ran smoothly and James @ CB15 was courteous and professional from start to finish.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our delivery service was brilliant! It's great to know everything ran smoothly and our driver was courteous and professional.
Very polite delivery driver
Very polite delivery driver - went the extra mile to help get all the delivery to the bottom of my garden. Very much appreciated. The courier was SW71
16. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that the delivery driver was polite and went the extra mile to get your delivery to your garden. Thank you for your positive feedback; we appreciate it.
Lovely delivery driver
Such a lovely, polite and courteous driver. A credit to your driving force.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're so glad to hear that you had such a positive experience with our courteous driver! We appreciate your kind words and feedback.
Les from CitySprint is a legend
I had a Wickes parcel delivered today by Les from CitySprint to my home in West Sussex. He is an asset to the business! Les provided great communication and customer service, was patient as I searched for my keys to unlock the garage, helpful in moving the van and carrying heavy goods to exactly where I wanted them, respectful of my property, warm and friendly while still efficient and hard-working, and all this topped off with a wonderful sense of humour! Les is one of those people who pops into your life for a brief interaction and then massively, memorably brightens your day. He’s a credit to you, CitySprint!
16. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that you had such a positive delivery experience! It's great to know the driver's communication, customer service, and helpfulness made such a memorable impact and brightened your day. We appreciate you sharing your feedback.
The delivery driver was very good
The delivery driver was very good. Very polite and happy guy CF19-BART
Messages received on the time slot and the driver called 5mins before delivery. Very happy with the overall service
16. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that you found the delivery driver to be very good! We appreciate your positive feedback regarding the politeness, communication about the delivery time, and overall service.
Professional and polite
Leeanne is always polite and professional everytime she delivers to the surgery
16. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We appreciate you taking the time to share your positive experience. It's great to hear that our delivery service is consistently professional and polite.
Great delivery and service
We were given an update that our delivery was a few stops away. When it arrived the driver ((BL23) helped carry the fence panel through the house to the garage. He was friendly and polite. We were very happy with the service.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our delivery service met your expectations! We appreciate your positive feedback regarding the driver's helpfulness. Thank you!
Great courier
Leeanne Gaylor is our courier and she is lovely. Always on time, always friendly, always helpful.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our courier is consistently punctual, friendly, and helpful. We appreciate your positive feedback regarding the delivery service you received!
Item collected and received as booked
Item collected and received as booked, smooth process.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that the collection went smoothly. Thank you for your positive feedback; we appreciate it a lot.
Sadly the Driver who delivered to me…
Sadly the Driver who delivered to me didn't give me a card with his details on when I asked him I was told "don't do them anymore". However he was prompt, polite, efficient and even moved the heavy cobbles for me so I could get to them better when I asked him. So a big thank you to him very much appreciated. This is 3rd or 4th delivery from you guys. Thank you perfect 10/10.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We appreciate your perfect 10/10 rating and are glad you were pleased with the prompt and efficient delivery. Thank you for your valuable feedback!
ZSOLT/R029 was very curtious and…
ZSOLT/R029 was very curtious and helpful. Kept me informed of his progress and arrived as promised.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our team was very courteous and helpful and kept you informed of their progress. We appreciate your positive feedback!
Delivery was smooth and driver was…
Delivery was smooth and driver was helpful.
26. september 2025
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're so happy the delivery was smooth and the driver was helpful! We appreciate your positive feedback very much.
I ordered some stuff from Wickes and…
I ordered some stuff from Wickes and had great delivery driver Paul GF64 who carried 12 bags round the back of our house without complaint. First class service
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra CitySprint
We're happy to hear that our delivery service met your needs. We appreciate you acknowledging the driver's dedication and effort in delivering your order.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.