Customer service is outstanding and Lizzie couldn't have been more patient, understanding and helpful! We had bought vouchers for a balloon flight to be used locally, but then the supplier was no lon... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The experience was gifted by our sons as we both, but especially my husband are Highlander coo fans. Lovely setting, cows are obviously well loved and looked after. Very gentle and happy to interact.... Se mere
I had a few queries about the vouchers I'd purchased, but found Jess in customer services to be very quick to respond, knowledgeable about the products and very polite too. Also great, clear advice on... Se mere
This ride was a birthday present for my friend, she had never been in a helicopter. She had a wonderful time. I found the administration great from booking to ride. My only 'gripe' was that, having be... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!
Kontaktoplysninger
Storbritannien
- 02071018839
- hello@wonderdays.co.uk
- www.wonderdays.co.uk
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Late delivery
I chased a delivery that was overdue as I paid for an express service. I was lucky enough to get a response from Lizzie who was amazing. The gift was for my son in laws birthday the following day! Not only did she credit the charge but she got a replacement sent out the same day for delivery by 1pm the next day which did arrive. Therefore in time to give the gift. I did let Lizzie know and she was genuinely pleased and even wished my son in law a happy birthday!! Because of her I will definitely be using Wonderdays again.
I just hope my son in law and grandson enjoy their helicopter ride 🚁🚁🚁

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Lizzie M made my experience amazing thanks to her support
Lizzie M made my experience amazing thanks to her prompt support ! Many thanks

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Lizzie was thoughtful kind & knowledgeable
Lizzie was thoughtful kind and knowledgeable. I felt valued and have nothing but praise. Well done!

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Was struggling to book so called…
Was struggling to book so called wonderdays and without hesitation they booked and helped me make this day amazing for my boys. Five star service all tge way

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Absolutely amazing 12 year old son…
Absolutely amazing 12 year old son loved it! Staff are polite and fun! Would highly recommend

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We had the best day
We had the best day. The river boat trip was perfect very scenic we got commentary on the return which was really good. Then we had our afternoon tea, this was amazing, the food was perfect, that much we brought some home with us. Would highly recommend

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Lizzie in customer service was…
Lizzie in customer service was brilliant, I made a mistake when ordering a voucher and lizzie sorted it out quickly and without any issue - definitely 5 out of 5 stars from me - would recommend buying from wonderdays (ask for Lizzie)

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We had booked 5 supercars - only 1 was available on the day
We had booked 5 supercars. It does state that there can be changes and they cannot guarantee the cars you book will be available on the day. However, only 1 of the 5 cars we booked were available. All the rest apparently had mechanical faults. The child had to pick other cars which were nowhere near as good as the ones that were he had wanted - such as the fast & furious car, police car and lamborghini huracan. The driving experience was at MOD, Woodbridge and the first thing you see when you park is a big sign warning you of asbestos. You then go into a large hanger to sign in and wait for the cars and between cars (presumably breathing in asbestos?). Later in the afternoon, the huracan was being driven on the track. I asked about this as it was one of the cars taken off the child's list earlier as it was not available. A very rude member of staff told me it was unavailable at the time but now it is available but that if the child wanted to drive in it we would have to pay extra. I said that surely the car should have been offered to him when it became available as he had booked it. I said that I had heard many people complaining as they were leaving and he said 'I don't think so'.
So my review is....... you will get to drive fast cars round a track and this is why I have given it 3 stars. It is expensive and it will cost you more on the day as they will try to upsell you as you book in and the photos and videos at the end are around £60 more. There was also a compulsory £3 parking charge when you arrive. There is a lot of standing around waiting in a hanger with portaloos and a burger van. I very much doubt they get repeat customers which is why they are not concerned by the way they talk to people - just that man though, the young man doing the photos was great. If you are desperate to drive fast cars this is your place. If you are set on the particular cars, don't bother.

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I phoned to get help with a gift i had…
I phoned to get help with a gift i had purchased for my son I had ordered it for two people but the ticket just said one.
The lady who took my call was very polite and easy to talk to and in no time at all managed to rectify my query without any problems at all.
I would definitely recommend and i will have no problem in using this company again in the future.

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Lizzie helped me so much
Lizzie helped me so much, answered all my questions. Very nice person! Thank you

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I chose express delivery
I chose express delivery, however the voucher arrived 4 days after placing the order. There was no estimated delivery date or tracking information provided, which made it unclear when it would arrive.
Additionally, the personalised message I submitted (and received confirmation for) was printed incorrectly – many letters were replaced with question marks, making the birthday message unreadable.
Overall, this was disappointing, especially as it was meant to be a gift.

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Very good after sales service.
Very good after sales service.
I received a voucher as gift. When it came to activating it, I had an error due to the email I provided not being recognised. I submitted a request via the contact form and had an email back within the hour informing me that they had fixed my problem and I was then able to continue and make a booking.

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Excellent customer service
I wrote an email to see if I could get my voucher extended - I received excellent service from Nat who sorted it out for me without delay - I was impressed by the helpful cheerful response and immediacy of the reply. Many thanks

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Incredible customer service
Lizzie M helped assist me with an issue I had with when I could use a gifted voucher based on my personal circumstances. She was quick to respond, understanding of my circumstances and made arrangements that were over and above what I was expecting. I would highly recommend using their services to friends and family on this customer service experience alone, with confidence that they want people to enjoy the experiences booked through them.

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Fantastic service!
I purchased a murder mystery experience on the river and initially had some difficulty booking it after the purchase. However, I was genuinely impressed with the level of customer service I received.
Natallie was incredibly helpful and guided me through the entire booking process until everything was successfully confirmed. I really appreciated her patience and support throughout.
The customer service was fantastic—highly recommended!

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Fantastic customer care
Fantastic customer care, very quick to reply and fixed my problem very quickly

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Expensive day…
My son received a junior driving experience for his birthday, £40 voucher) booked the location for today, didn’t have the weekend experience so add £20 as he’s back to school on Monday) only had 3 miles but for an extra £29 you can do 6 miles, insurance waiver £39, two lap practice driven by instructor £10. Very excited 14 year old then drove 5 laps equating to about 2-3 miles if that…download photos and partial video..opted for one photo £19! A very exciting experience for my son but an absolute cash reward for the organisers. Very very expensive for what we got.

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Lizzie was lovely
Lizzie was lovely Sorted out my issue and kept me informed on everything.

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Oldfield Forge experience days.
The course was well planned, good instructors and great support. Well worth giving it a go.

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