Wickes Anmeldelser 

A huge thank you from Friends of St Paul’s School (FOSP)!

Thank you Emma and Hayley.

We would like to say a massive thank you to Wickes for their support and generosity towards our school community.

As a volunteer-run fundraising group, every bit of help makes such a difference to what we can achieve for the children. Your kindness and support are genuinely appreciated and will help us continue making improvements and creating even better opportunities for the children at St Paul’s.

It’s wonderful to see local businesses supporting their community and helping make a difference.

Thank you again from everyone at FOSP! 💙

Friends of St Paul’s School, Chippenham

Great store and Mark was very helpful 👍

Scheduled delivery cancelled via text and rescheduled the following day at a time when there would not be in. There was no way of rearranging it online. Customer services were useless. Claimed that they could not get in touch with the driver and could not guarantee a re-delivey. The employee suggested leaving a note on the door asking them to leave it in the porch!! When asked who would be responsible if the goods were stolen I was told that I would have to contact the police!! Wickes and its delivery service should be ashamed of itself.

I went to Wickes just for a hose attachment. Struggling to find where they are, I asked a member of staff for assistance. Emilia, who was most cheerful, pleasant and helpful, took me to the right place where not only did I find the product I needed, but also stumbled across various tools I didn’t know I needed. I ended up kitting myself out with some useful bits for my toolbox. Through her assistance she indirectly upsold me in my quest for a simple hose attachment. Not only did I receive such wonderful assistance from Emilia, but when I got to the till to pay, I was greeted by Anna who dealt with me with a smile and a wonderful greeting. All of this may sound trivial, but with today’s ever increasing grumpy attitude towards others, it absolutely brightened my day. Both Emilia and Anna’s customer service was the best I’ve experienced for quite a while now. So thank you both.

Joe was very helpful and professional. He responded to my ideas and suggested some new ones. I had quite a lot to fit into a limited space but he always found a solution, and finally designed a kitchen which was better than I had ever imagined. I can't wait for the installation.

I was served by a super young man named Toby at your Chesham store. He was professional, helpful and extremely polite.
Thank you Toby, I look forward to seeing you again soon
Kind regards
Sheila

We recently had our bathroom designed and installed by Wickes Glasgow. Overall the bathroom now installed is fabulous with high quality products and superb installation by Kevin Brady the Wickes approved installer. The design that Terri came up with was very stylish and she was a big help in the design process. The finished bathroom looks exactly as designed and we are delighted with the outcome. The only hiccup that stops us giving a 5 star review was the deliveries of the products. Wickes use a decentralised supply chain that meant instead of receiving one large delivery (as suggested by their you tube vides) we received the deliveries direct from the suppliers. We had 8 planned deliveries (that was already too many), but with wrong items, damaged items, items arriving without suitable protective packaging we ended up with over 14 plus a delay in the installation. If Wickes could improve on this aspect then it would be 5 stars from us.

Manjit was very helptul,signed me up to wickes in Wolverhampton
Ask for her for a top service

Kay was very helpful setting up my trade account. Minimal faff and a good laugh

Wickes in chesham has great customer Service. MAJID AND Yvonne always been very helpful and friendly.

Manjit was Amazing . Told me about the community app. I look forward to sending a few videos and the next community session. And offered me a free breakfast.

I came to Wickes & saw Manjit, she spoke to me about your app & how I can save money & I also got a free breakfast voucher . Thank you so much she was very pleasant

Initial in store support and customer service was not great. I booked a free come to mine design chat, whilst in store being ignored by staff.

However from that point on, wickes have been great, flexible and helpful. My designer Ashley was great

I absolutely love shopping at Wickes Cirencester. It’s always a pleasure to walk through the doors. The staff are so friendly, welcoming and always go above and beyond to help.

A special mention to Marie on the till, who always greets you with a cheerful “Good morning” or “Good afternoon” whenever you walk into the store. She’s always smiling and happy, whatever the day, and that genuinely makes my day.

All the staff are incredibly helpful and knowledgeable. They always seem to know exactly where everything is, and if they don’t, they’ll happily look into it for you and let you know whether it’s something that can be ordered or when it might be coming back into stock.

It’s the little things that make such a difference, and the team really do make shopping there a pleasure. Excellent customer service all round. Keep up the good work!

Went to Wickes to buy fencing, approached Mark who was really helpful. Mark found a trolley and helped me lift panels onto the trolley, Mark is a true gentleman and deserves recognition.

Thanks.

A very good showroom and a very helpful salesman, Sam

For us, we were looking for more advice on colours and design including wall and floor tiles. We were expected to choose these ourselves which probably suits most people but not what we really felt we needed

I was not sure what I wanted with my kitchen and bathroom design, especially the colour palette but considering it was late in the evening Ben was very helpful and patient. I would like to thank Ben for his time, I did not feel rushed and Ben did his best to fit with my budget. I am so looking forward to next year when the kitchen and bathroom are fitted, new home, new kitchen and bathroom, a new start on life

Regards, Ellie

I recently purchased my new kitchen from Wickes and Chris Gent- Newbould was the man I dealt with. I’ve been putting off sorting my kitchen out for so long now believing it was too daunting. However, Chris came out, measured up and advised on everything. I found him extremely helpful, patient and courteous. Thank you so much Chris and Wickes, highly recommended.

Hi popped down to my local wickes for some paint ended up come out with more then expected to a big massive thank you yo sue and corrina that help me with everything