After searching and searching the whole of the interweb for what i thought i wanted i ended up with more questions than answers. The direct messaging service with these guys was invaluable. Almost rea... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Simon was brilliant from start to finish. We’re renovating the living room, lowering the ceiling and building a media wall, and I only had a rough idea of what I wanted for the LED strip lighting.... Se mere
Virksomheden har svaret
Dee called me within 20 minutes of me placing an order and highlighted things I had overlooked. I decided to completely change the order so he went through each thing, calculated what I required, offe... Se mere
Virksomheden har svaret
Ordered a LED set for my new media wall. Initially was unsure how to set everything up but WLED helped me with the whole process from design to installation. I had an issue with the Zigbee controller... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Wholesale LED Lights are an award-winning retailer of LED lighting, specialising in Strip Lights, Panel Lights, Light Bulbs, Spotlights, Downlights, Floodlights, High Bay Lights, Indoor & Outdoor Fittings and more, with over a decade in the industry. Our product catalog spans over 3000 products, with both domestic users and trade clients enjoying our services.
Kontaktoplysninger
86, Scudamore Road, LE3 1UQ, Leicester, Storbritannien
- 0116 321 4120
- cs@wled.co.uk
- www.wholesaleledlights.co.uk
4,7
Fremragende
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Wholesale LED Lights
Hi Gary! Thank you so much for your great review! If you need anything else from us, please just give us a shout on 0116 321 4120. The WLED Team.
Canine Testicules
All round performance outstanding. They know what they r doing. They know all the technical issues and more importantly they plan everything with you from start to finish. Daniel & Kaz r a credit to the company. Well done lads
4. september 2024
Besvarelse fra Wholesale LED Lights
Hi Mark! Thank you so much for your brill review! It's great to hear that Daniel and Kaz were such a huge help for you. Please let us know if there is anything else we can help you with on 0116 321 4120. The WLED Team.
Wouldn’t use again
Wouldn’t use again paid for next day delivery and the items didn’t show up on time- when I contacted the team via message I was told it would be the two days after - but still took money for next day delivery. Asked for refund on the postage told that wasn’t available.
The items that came where wrong
Even though items were discussed before buying again via online chat- just been a headache. Used different lights now which have worked a treat and been half the price from a different company - I never leave bad reviews at all but the guy on the chat wasn’t helpful and it made me cross - previous houses we have always used this company - so they have been great in the past - maybe customer services need to be reviewed!
3. september 2024
Besvarelse fra Wholesale LED Lights
Hi Sharon, firstly our apologies for the experience you have had. I've spoken to my colleagues in the Customer Services department and it appears that we haven't had any emails, chats or phone calls from you regarding the issues you had. We'd be more than happy to discuss and find a resolution to any problems you may have had, on 0116 321 4120, or at cs@wled.co.uk. The WLED Team.
Very happy customer
Great price. Very quick dispatch and delivery. Unfortunately all Comms went into my spam folder but my fault not theirs. Very fast response from customer support when I queried.
3. september 2024
Besvarelse fra Wholesale LED Lights
Hi Mike! Thank you so much for your amazing review! Please do let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Sent incorrect item twice and refused refund
Even though they sent the wrong item both initially and for a replacement, which caused me to have to wait over ten days without the correct bulb, they refused to refund for the inconvenience until i returned the wrong bulbs they had sent, due to no fault of my own. I have mobility issues and there's a reason i order things online, so going to a post office or drop-off point isn't easy for me. Their policy essentially blocks disabled people from receiving refunds and forces you to have to tolerate their incompetence and wait indefinitely for correct items, rather than just provide a refund as all legitimate companies do under the same circumstances
5. september 2024
Uopfordret anmeldelse
Besvarelse fra Wholesale LED Lights
Hi Chloe, firstly our apologies for the experience you have had with us. The incorrect bulbs that you received were purely a human error, which we accept as our fault, and we apologise for this. Regretfully, we have a strict returns policy regarding items being sent back to us before being able to issue refunds, which we have very little wiggle room on. We are however reviewing this case and using it to see how we can improve our services for the future. Our apologies once more. The WLED Team.
Excellent advice and customer service
I was confused about what to buy to fit LED strip lights above and below new kitchen cupboards and to be wired into a switch. During an online chat with Simon he asked all the necessary questions and produce a quote. When I confirmed that I would order he generated the order and emailed me a confirmation. Brilliant! Thank you Simon for making it so easy.
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Wholesale LED Lights
Hi Liz! Thank you so much for your fantastic review! It's great to hear that Simon was such a massive help for you. We're just a phone call away if you need anything further from Simon or the rest of the team on 0116 321 4120. The WLED Team.
Excellent customer service
Product received damaged during transport. Contacted wholesale LED who sorted out a replacement unit swiftly and without any hassle.
Experience with wholesale LED has been good from price, order and customer service. Would happily use them again for my lighting needs
29. august 2024
Besvarelse fra Wholesale LED Lights
Hi Stuart! Thank you so much for your brill review! We're glad that we were able to rectify your issue swiftly! If you need anything else from us in the future, please feel free to give us a call on 0116 321 4120. The WLED Team.
LED Patio floor mounted lighting
Recently bought some LED lights c/w controllers, transformers etc. From my initial online enquiry to order and delivery they were very helpful and the equipment is top quality. I’d had quotations from other suppliers who were considerably more expensive.
They’ve only been installed for a few weeks now but I’m very pleased with the outcome
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Wholesale LED Lights
Hi Andy! Thank you so much for your great review! It's great to hear that you're happy with your lights. Please do let us know if you need anything further from us on 0116 321 4120. The WLED Team.
No need to use anybody else. Excellent.
I picked this company as they were first on Google search and after my experience they should stay there full time. I spoke with Daniel first then Kaz. Both these guys were absolutely top drawer. They knew everything, even my complicated Gibberish didnt throw them they knew exactly what i wanted. Both are a credit to the Company and were very professional, Knowledgeable and oh yeah the politeness they demonstrated was a breath of fresh air. Any firm employing these kind of staff will only Boom. Well done Daniel & Kaz.
MARK
2. september 2024
Uopfordret anmeldelse
Besvarelse fra Wholesale LED Lights
Thank you so much for your absolutely glowing review! It's made our day reading it, and it's great to hear that Daniel and Kaz were such a huge help for you - it's what we're here for after all :) if you need anything else from them or the rest of the team, just give us a shout on 0116 321 4120. The WLED Team.
Item as described and Quick delivery !
6. august 2024
Besvarelse fra Wholesale LED Lights
Hi Gabby! Thanks for your brill review! Please do let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Amazing service
Amazing service, spoke to Kaz on several occasions and he helped with me what I needed and then helped again with minor troubleshooting.
Highly recommended from me!
Personally I would call them, they will help with the other bits you would need.
Delivery was super quick as well.
18. juli 2024
Uopfordret anmeldelse
Besvarelse fra Wholesale LED Lights
Hi Dips! Thank you so much for your great review! It's brilliant to hear that Kaz was such a help for you. Please do get in touch on 0116 321 4120 if you need any further help from us with any of your lighting. The WLED Team.
Excellent quality products only…
Excellent quality products only outclassed by staff and support 👌
19. juli 2024
Uopfordret anmeldelse
Besvarelse fra Wholesale LED Lights
Hi Danzo! Thank you so much for your great review! We're glad that you're pleased with both the product and the service :) if you need anything else from us, please just let us know on 0116 321 4120. The WLED Team.
Besvarelse fra Wholesale LED Lights
Hi Salma! Thank you so much for your brilliant review! If you need anything further from us, just let us know on 0116 321 4120. The WLED Team.
The product was delivered on time and…
The product was delivered on time and it does exactly what I want it too.
5. juli 2024
Besvarelse fra Wholesale LED Lights
Hi Graham! Thank you so much for your amazing review! Please do let us know if you need anything else from us on 0116 321 4120. The WLED Team.
Great product
4. juli 2024
Besvarelse fra Wholesale LED Lights
Hi Tim! Thank you so much for your great review! If you need anything else from us, please just give us a call on 0116 321 4120. The WLED Team.
Simon was fantastic
Simon was fantastic - proactive and very efficient
17. juli 2024
Uopfordret anmeldelse
Besvarelse fra Wholesale LED Lights
Hi Muneeb! Thank you so much for your great review! It's great to hear that Simon was such a help for you. Please do let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Besvarelse fra Wholesale LED Lights
Hello Colin, thank you for your review and apologies for the experience you have had with us. I've spoken to my colleague in the customer services department and we have only received your email as of 8:20am this morning, prior to us opening. We will be dealing with your query and issuing a resend for your correct items. Our apologies once more, and please do let us know if you need any further assistance from us on 0116 321 4120. The WLED Team.
Delivered in time .
4. juli 2024
Besvarelse fra Wholesale LED Lights
Hi Mukesh! Thank you for your great review! Please do let us know if you need anything else from us on 0116 321 4120. The WLED Team.
The light was damaged and arrived…
The light was damaged and arrived without the isolator. Also paid for next day delivery arrived a day late. Still waiting for a response.
3. juli 2024
Besvarelse fra Wholesale LED Lights
Hello, thank you for your review, and our apologies for the level of service you have experienced. Having spoken to my colleague in the Customer Services department, an email was sent, but I don't think it went through. A resend has been issued for your order however, and should be with you very soon. Our apologies once more, please feel free to reach out to us on 0116 321 4120 if you need anything else from us. The WLED Team.
Besvarelse fra Wholesale LED Lights
Morning David, thank you so much for your brilliant review! We'd rather underpromise and overdeliver than the other way around, and we're glad to hear that you're happy with the service! Please do let us know if you need anything further from us on 0116 321 4120. The WLED Team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.