Uno Lighting-logo
Besøg websitet

Uno Lighting Anmeldelser 16

•
TrustScore 4 ud af 5

4,0

Lampeforretning
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Lampeforretning
  2. Lampeproducent

Skrevet af virksomheden

Supplier of Residential and Commercial LED Lighting, Supplying High End LED Lights for Kitchens Bathroom Bedroom Front room Living Room Hallway for both Residential and Commercial Settings, specialising in low level lights, marker lights, and soffit lights. Uno has a team of lighting experts, who can help guide you through your projects, to achieve an amazing outcome.

Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

16 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Great service

Looking to add a ceiling led strip and I was struggling to find the required products.

Spoke to Paul at uno firstly via their web chat service and then by phone. Great service, giving me the required list of products to purchase as well as walking me through the install process for the led strips.

Initially ordered cool white with the wife changing her mind 30 mins after putting the online order through. Rang back and spoke to Paul who was happy to accommodate and swap for the cool to the warm white no issue.

Will update the review if anything goes wrong otherwise take it as a great service and products.

14. januar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service

Excellent service. I ordered some LED plaster profile and needed it urgently before the plasters arrived. It was sent that day and received the next day. All arrived in good condition and well packed. UNO was the best price I could find online. Thanks

6. november 2025
Uopfordret anmeldelse
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi Mike, Thank you so much for your feedback — we really appreciate it.
I’m glad to hear the plaster-in profile arrived quickly and in perfect condition, especially with your tight timeline before the plasterers arrived. We always try to turn urgent orders around the same day where possible.

Great to know you found our pricing competitive too.
If you need any further LED profiles, strip lighting or support on your project, we’re always here to help.

Thanks again for choosing UNO Lighting! Paul Mount

Bedømt til 1 ud af 5 stjerner

Ordered 20M of walk over LED profile…

Ordered 20M of walk over LED profile and got Sent a mismatch of products, didn’t match up so couldn’t be used. The diffuser on 4 lengths was suited for under counter lighting not walk over. Company markets itself as a lighting provider for commercial projects but couldn’t get 10 lengths right.

UNO told me I’d need to wait several weeks for the supplier to investigate and a correct product may get sent out, taking me out of my return period. Pushing the issue back on to their supplier is wild to me as I didn’t order from their supplier, I ordered from them. They picked it and sent it out.. They should have sent the product I ordered out and rectified their fault as soon as I notified them IMO. Poor customer service.

Sent the whole order back because they wouldn't exchange the 4 wrong ones for the ones I ordered. They stated I had to send it back by a date 6 days ahead to be difficult although I was around 12 days into my 30 day return period. The return for a refund was at my cost of £30 UPS and they don’t refund your initial delivery of £18 so all in all I’m out £48 and a week delay on the project due to no fault of my own. If you advertise a product and someone buys that product, you’d of thought they would receive that product. Not with these guys, Well done UNO, you’ve excelled yourself.

Bad experience.

Had a better experience with ULTRALEDs

23. juni 2025
Uopfordret anmeldelse
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi Lance

Thank you for your feedback. We’re genuinely sorry for the inconvenience caused by the incorrect part in your order.

While most of the items you received were correct, we understand that the diffuser on four lengths didn’t match your intended use, and we appreciate how frustrating that can be — especially when working to project deadlines. We take full responsibility for the picking error and apologise for the disruption caused.

We’d also like to clarify a few points for transparency:

* We offer a **30-day return window for a full refund**, regardless of the reason.
* In cases where **there is a fault or shipping error**, we also **refund the original shipping and return postage costs**.
* In your case, a **full product refund was issued**, and we’re sorry this didn’t fully address the inconvenience caused by the return cost.

Your feedback has been shared with our team, and we’ll be reviewing our handling of partial order issues to improve how we support customers in future.

We appreciate your business and the opportunity to learn from this. If there's anything more we can do, please don't hesitate to get in touch.

Paul Mount
Customer Service Team
UNO Lighting

---

Let me know if you'd like a shorter version for public review replies (e.g. Trustpilot, Google) or want to tailor the tone further.

Bedømt til 5 ud af 5 stjerner

Ordered 6 emergency lights excellent…

Ordered 6 emergency lights excellent lights excellent service will use again.

Thanks. Uno

23. januar 2024
Uopfordret anmeldelse
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi Jonathan, we are happy to hear everything went well with this project, it was a pleasure working with you. Looking forward to the next project, many thanks Paul Mount Team, Uno!

Bedømt til 5 ud af 5 stjerner

Excellent, would highly recommend 👌

We first of all contacted Uno to check what was needed for a continues cob light, they were very helpful.
So ordered Bespoke led cob and driver. Value was excellent.
All set up , very pleased
Order no 2618

18. december 2023
Uopfordret anmeldelse
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi Christine,

Thank you for your kind review and for choosing UNO Lighting!

We’re really glad our team could help guide you through the setup for your continuous COB lighting — and even happier to hear you’re pleased with the final result. It’s great to know you found both the product and value to your satisfaction.

Thanks again for your order, we appreciate your support and look forward to working with you again on future projects!

**Best regards,**
The UNO Lighting Team
Paul Mount

Bedømt til 5 ud af 5 stjerner

Great experience

The customer service representative I spoke with on the phone was incredibly helpful, spending time to explain the various products available and guiding me to the product I needed. Upon ordering the light bulbs needed, they arrived quickly.

1. marts 2023
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi Rob,

Thank you so much for your lovely feedback!

We're really pleased to hear that our customer service team was able to assist you so thoroughly and guide you to the right product. Taking the time to ensure our customers feel confident in their purchase is exactly what we aim for — and it’s great to know the bulbs arrived promptly too.

Thanks again for your order and support. We hope to serve you again soon!

**Best regards,**
The UNO Lighting Team
Paul Mount

Bedømt til 5 ud af 5 stjerner

Fast delivery

Fast delivery , easy setup

24. januar 2023
Uno Lighting-logo

Besvarelse fra Uno Lighting

Thank you so much for the great review!

Bedømt til 5 ud af 5 stjerner

Smart Bulb Purchase

Easy to order and reasonablypriced, delivery period excellent

29. januar 2023
Uno Lighting-logo

Besvarelse fra Uno Lighting

Many thanks for the review John, it is greatly appreciated!

Bedømt til 5 ud af 5 stjerner

Great lights and really helpful

Great lights. The company that sells them Uno Lighting were really great to help and answer all the questions. Would definitely recommend them if you are trying to buy from them.

9. januar 2023
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi Maja, it was a pleasure supplying you the lights for your project, thank you for you business and review.

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order, quick delivery

10. november 2022
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi David,

Thank you for the great feedback! We’re glad you found the ordering process easy and the delivery quick — just how it should be.

Looking forward to helping you again in the future!

**Best regards,**
The UNO Lighting Team

Bedømt til 5 ud af 5 stjerner

Very pleased! Best in the market!

I ordered a few different samples for my house renovation, and this one was by far the best. They are very bright for a 5w, Dim very well (we the addition of the dimmable driver) and the shallow height allows you to fit them anywhere. I ordered some white, and some black for my bathrooms, and they worked great throughout.

27. april 2022
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi Sean,

Thank you so much for your fantastic feedback!

We’re delighted to hear our samples stood out for your renovation and that the brightness, dimming, and design all met your expectations. It’s great to know both the white and black options worked perfectly for your bathrooms.

We really appreciate your support and hope your renovation continues smoothly. If you need anything else, we’re here to help!

**Best regards,**
The UNO Lighting Team

Bedømt til 5 ud af 5 stjerner

High quality fitting and amazing light…

High quality fitting and amazing light output for such a small downlight, they look much more discreet and modern than an ordinary downlight, I will be using these throughout my home, HIGHLY RECOMMENDED!

13. april 2022
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi Nick,

Thank you so much for your wonderful recommendation!

We’re thrilled to hear you love the quality and sleek design of our downlights — and that they’re a perfect fit for your home. Your support means a lot to us!

If you ever need anything else or have questions, we’re here to help.

**Best regards,**
The UNO Lighting Team

Bedømt til 5 ud af 5 stjerner

Brilliant little light

Brilliant little light, they feel very high quality and are much brighter than I expected, used it for my bathroom niche, will be buying more for the other bathrooms, and will definitely use them elsewhere!

5. april 2022
Uno Lighting-logo

Besvarelse fra Uno Lighting

Hi,

Thank you for your great feedback! We’re so pleased to hear the lights exceeded your expectations and worked perfectly in your bathroom niche.

We look forward to helping you light up the rest of your bathrooms—and anywhere else you need!

**Best regards,**
The UNO Lighting Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere